What to Do If Your Landlord Won’t Make Repairs in Nova Scotia

If you’re a tenant in Nova Scotia and your landlord isn’t making necessary repairs, it can be stressful, impact your comfort, and even raise health or safety concerns. Knowing your rights and responsibilities under Nova Scotia’s residential tenancy laws gives you the confidence to address the situation professionally and protect your living conditions. This article explains what you can do, which forms to use, and how to involve the provincial Residential Tenancies Program if needed.

When Is Your Landlord Responsible for Repairs?

By law, Nova Scotia landlords must keep rental properties in a good state of repair. This includes ensuring plumbing, heating, doors, windows, and locks work properly and that the property meets health and safety standards. For any repairs required due to normal wear and tear or problems not caused by the tenant’s actions, landlords are legally required to act promptly. If you’re unsure about your full rights and your landlord’s obligations, check out Obligations of Landlords and Tenants: Rights and Responsibilities Explained for more detail.

How to Request Repairs in Nova Scotia

If something in your unit needs fixing, act early and follow these practical steps:

• Document the problem: Take photos or videos of the issue. Write down when it started and how it affects your health, safety, or comfort.
• Request repairs in writing: Email or write a dated letter to your landlord describing the issue and requesting it be fixed. Keep a copy for your records.
• Allow a reasonable time: The law doesn’t set exact timelines, but urgent repairs (like no heat in winter) require immediate attention, while less urgent requests should be handled within a reasonable period, often considered 7–14 days.

If your landlord does not respond or refuses to fix the issue, don’t withhold rent. Instead, consider further action with the Residential Tenancies Program, Nova Scotia’s official tribunal for rental disputes (Residential Tenancies Program).

Emergency and Health & Safety Issues

For emergencies like loss of heat, water, major leaks, or unsafe structures, request repairs immediately, first by phone and then in writing. Issues involving hazards may involve additional obligations—learn more about your rights regarding unsafe or health-risk conditions in Health and Safety Issues Every Tenant Should Know When Renting.

Filing a Complaint with the Residential Tenancies Program

If you’ve tried asking your landlord and there is still no action, you can apply for a government order.

• Form to Use: Application to Director (Form J)
• When to Use: Use this if you want the Director to order the landlord to make repairs.
• How to Use: Complete Form J, attach photos or notes about your attempts to resolve the issue, and submit it to the nearest Access Nova Scotia office or online. Download Application to Director (Form J) from the official site.

The Director reviews your application and may schedule a hearing where both sides can present evidence. After reviewing the facts, the Director can issue a binding order for repairs. For details about urgent situations, see Emergency Situations and Repairs: Tenant Rights and Responsibilities.

What If Repairs Still Aren’t Completed?

• Follow up on your application with the Residential Tenancies Program if there’s no response.
• If the order is not obeyed by your landlord, there are further legal steps to enforce it.

If repairs relate to conditions present when you first moved in, a proper inspection is key. Learn more in our Guide to the Initial Rental Property Inspection for Tenants.

Tip: Never stop paying your rent, as this could risk eviction, even if repairs are overdue. Always follow formal complaint procedures.

You can read a full summary of Nova Scotia’s tenant and landlord laws at Tenant Rights and Landlord Rights in Nova Scotia. If you’re exploring other provinces, check resources like Find rental homes across Canada on Houseme for cross-Canada rental opportunities and information.

FAQ: Landlord Repairs in Nova Scotia

1. What repairs must my landlord do?
   Landlords in Nova Scotia must repair and maintain the structure and systems of your rented unit, including heating, plumbing, and appliances provided with the property.
2. Can I withhold rent if repairs are not done?
   No, withholding rent can lead to eviction even if repairs aren’t completed. Instead, use the official complaint process explained above.
3. What if the repair is urgent, like no heat?
   First, contact your landlord promptly. If not fixed quickly, file an emergency complaint through the Residential Tenancies Program using Form J.
4. How long does my landlord have to respond to repair requests?
   There is no set number of days, but “reasonable time” depends on the seriousness of the issue—urgent repairs should be acted upon immediately.
5. Do I need to pay for repairs myself?
   For most issues not caused by your actions, it’s the landlord’s responsibility to pay. Only pay yourself if you have written permission or if the tribunal orders reimbursement.

Key Takeaways for Nova Scotia Tenants

• Document problems, communicate clearly, and use written requests for repairs.
• If needed, escalate the issue by filing Form J with the Residential Tenancies Program.
• Know your rights: Don’t stop paying rent, and always use official channels.

Addressing repair issues professionally can help ensure your home is safe, comfortable, and protected by law.

Need Help? Resources for Tenants

• Residential Tenancies Program – Nova Scotia (Official complaints and applications)
• Download Application to Director (Form J)
• Residential Tenancies Act – Nova Scotia (Full Legislation)
• Tenants can also access advice from local legal aid or Nova Scotia Public Legal Education

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1. Residential Tenancies Act, Nova Scotia (Review the Residential Tenancies Act here)
2. Residential Tenancies Program, Nova Scotia (Official Tenant-Landlord Dispute Resolution)
3. Application to Director – Form J (Download from the official Nova Scotia website)

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