What should I do first if my landlord cancels my move-in at the last minute?

Document all communications, retain copies of your lease and payments, contact your landlord in writing to request a refund and explanation, and if needed, file a dispute with the Nova Scotia Residential Tenancy Program.

Can I get my deposit back if I never moved in?

Yes. If you never took possession and your landlord cancels your move-in, you are entitled to a full return of your deposit and prepaid rent.

Am I eligible for compensation if I faced extra costs due to the cancellation?

Yes, you can apply for compensation for out-of-pocket expenses (such as storage or hotel costs) through the Residential Tenancy Program, provided you submit proper documentation.

Who resolves rental disputes in Nova Scotia?

Disputes between tenants and landlords are handled by the Nova Scotia Residential Tenancy Program.

Is a verbal rental agreement legally binding in Nova Scotia?

Yes, verbal agreements can be binding under Nova Scotia law, though written evidence is very helpful if disputes arise.

Landlord Cancels Move-In Last Minute: Nova Scotia Tenant Rights

Moving In / Out Nova Scotia published: June 20, 2025

When a landlord cancels your move-in at the last minute in Nova Scotia, it can be stressful, inconvenient, and financially draining. Thankfully, Nova Scotia's residential tenancy laws offer tenants important rights and options in these situations. Understanding what the law says and knowing what steps to take can help you protect yourself and potentially recover your costs.

Understanding Rental Agreements and Cancellations in Nova Scotia

Once you and your landlord sign a lease or rental agreement—whether written, verbal, or implied—a legal contract is formed under Nova Scotia's Residential Tenancies Act^[1]. If your landlord unilaterally decides to cancel or delay your move-in after this contract is in place, especially on short notice, it may be considered a breach of contract.

It's crucial to determine if you had a firm agreement, what was communicated (in writing is best), and what funds you may have already paid. This forms the basis for your next steps.

What Happens to Your Rental Deposit?

If you paid a security deposit or "damage deposit," you are entitled to a full refund if the landlord cancels and you never take possession of the unit. Deposits in Nova Scotia cannot exceed half a month’s rent, and landlords are required by law to return them in specific circumstances.

For more detailed information on your deposit rights, see Understanding Rental Deposits: What Tenants Need to Know.

Your Rights When a Landlord Cancels the Move-In

If your landlord cancels your move-in last minute:

Refund of any deposit: You are entitled to a full and prompt return of your security deposit and prepaid rent.
Potential compensation: If you're left with costs (like accommodation, moving, or lost work) due to the last-minute cancellation, you may apply to Nova Scotia's Residential Tenancy Program for compensation.
Legal application: You can apply to the Residential Tenancy Program to resolve disputes and seek compensation.

Actions and remedies depend on your documentation and the specific details of your agreement with the landlord.

How to Respond: Key Steps for Tenants

Moving quickly will help protect your rights if your landlord cancels your move-in at the last minute. Here are the practical steps:

Document everything: Save all messages, emails, the signed lease, and confirmation of any payments made.
Contact the landlord in writing: Request a written explanation for the cancellation and demand an immediate refund of any deposit or prepaid rent.
Keep records: Keep receipts for any costs you incur (hotel, storage, movers, transportation).
Apply to the Residential Tenancy Program: If your landlord does not cooperate, file an application for dispute resolution (see next section).

Treat all communications as potential evidence in case the matter must be settled by the Residential Tenancy Program.

Filing a Complaint with the Residential Tenancy Program

Nova Scotia's Residential Tenancy Program is the official body that handles tenancy disputes.

To recover your deposit or seek compensation, complete the "Application to Director" (Form C). Submit this form along with your supporting documentation. It’s available online on the provincial government’s site:

Application to Director (Form C)

Example: If your landlord cancels the day before you move in and refuses to refund your deposit, fill out Form C, attach proof of payment and your copy of the lease, and submit it to the Residential Tenancy Program. A hearing may follow, and the Director will decide on your case.

For further insight on post-agreement tenant responsibilities and what to expect, see What Tenants Need to Know After Signing the Rental Agreement.

Can You Seek Additional Compensation?

Yes. Nova Scotia tenancy law allows tenants to seek compensation for losses directly resulting from the landlord’s breach. This may include extra moving costs, emergency accommodation, storage, or other out-of-pocket expenses. Be prepared to show evidence and receipts at your hearing.

Keep detailed records of all costs you incur and communications with your landlord. This will greatly strengthen your case if you seek compensation.

Protect Yourself in Future Rentals

To minimize risk, always get written agreements and proof of any money paid. When moving in, consider reviewing our Essential Tips for Tenants When Moving Into a New Rental Home.

Looking for a new place? Browse apartments for rent in Canada using a trusted platform.

Want to know more about Nova Scotia's rental laws? Visit Tenant Rights and Landlord Rights in Nova Scotia for a comprehensive overview.

FAQ: Tenant Questions about Last-Minute Move-In Cancellations

What should I do first if my landlord cancels my move-in at the last minute?
Document all communications, keep copies of payments and leases, and contact your landlord in writing to request a full refund and explanation. If you receive no response, proceed to file a dispute with the Residential Tenancy Program.
Can I get my deposit back if I never moved in?
Yes. You are entitled to a full return of your deposit and any prepaid rent if the landlord cancels before you take possession.
Can I claim compensation for other expenses, such as hotel or moving costs?
Yes, if you incur out-of-pocket expenses directly because of the landlord's cancellation, you can apply for compensation through the Residential Tenancy Program with supporting documentation.
Which authority resolves disputes between tenants and landlords in Nova Scotia?
The Residential Tenancy Program handles all official disputes, including move-in cancellations and deposit issues.
Does it matter if I only had a verbal agreement with the landlord?
Verbal agreements can be legally binding in Nova Scotia; however, having documentation (emails, texts, receipts) will make your case much stronger.

Key Takeaways for Nova Scotia Tenants

Your lease becomes a legal contract once agreed—written or verbal.
If a landlord cancels after signing, you can reclaim your deposit and may be eligible for compensation.
Use the Residential Tenancy Program and official forms to resolve your dispute.
Keep detailed records and act promptly to protect your rights.

Understanding your rights can help you act quickly and effectively if your landlord cancels your move-in at the last minute.

Need Help? Resources for Tenants

Nova Scotia Residential Tenancy Program – Dispute resolution, forms, and contact information.
Residential Tenancies – Service Nova Scotia – Provincial information on tenant and landlord responsibilities.
Legal Information Society of Nova Scotia – Free legal information and tenant support.
For more details, see Tenant Rights and Landlord Rights in Nova Scotia.