How to Request Repairs in Manitoba Rentals: Process & Sample Letter

If you’re a renter in Manitoba and you notice that something in your home needs fixing, it’s important to understand the proper process for requesting repairs. Whether it’s a leaky tap, a broken window, or a heating issue, knowing your rights and the correct way to notify your landlord can help ensure your home remains safe and comfortable. This guide explains how to request repairs, what forms you may need, and where to get help if your landlord doesn’t act quickly.

Understanding Tenant and Landlord Repair Responsibilities

Under Manitoba’s Residential Tenancies Act, landlords must keep rental units in good repair, meeting health, safety, and housing standards, even if the tenant was aware of issues when moving in. Tenants, on the other hand, must keep the premises reasonably clean and not cause damage. For details on these mutual obligations, see Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

Common Repair Issues

• Plumbing problems (e.g., leaks, clogged drains)
• Heat, electricity, and water outages
• Broken appliances included in your rental
• Structural problems (windows, doors, locks)
• Health or safety hazards

It’s crucial to report any health or safety hazard right away. For health- and safety-related issues in your rental, consult Health and Safety Issues Every Tenant Should Know When Renting.

How to Request Repairs: Step-by-Step Guide

Here’s how Manitoba tenants can request repairs from their landlord effectively:

• Document the problem: Take photos or note details of the issue, including when you noticed it.
• Notify your landlord in writing: Send a written notice describing the issue, requesting it be repaired. Email is acceptable, but a signed and dated letter is better for serious concerns.
• Keep records: Save copies of all correspondence, photos, and repair requests.
• Reasonable time to repair: Allow your landlord a reasonable time to respond. Urgent (health/safety) issues should be acted on right away; routine problems may take longer.

Sample Letter to Request Repairs

You can use this sample template to notify your landlord:

Re: Request for Repairs

Dear [Landlord’s Name],
I am writing to request repairs to the following issue(s) in my rental unit at [address]:
- [Describe the problem, e.g., "The heating system is not working in the living room."]
The issue was noticed on [date]. I kindly ask that it be repaired promptly.
Thank you.
Sincerely,
[Your name]
[Date]

Always send your repair request by a method you can document (email, registered mail, or hand-deliver with a witness).

When Your Landlord Doesn't Respond: Next Steps

If your landlord fails to address the problem within a reasonable period, you have options to escalate the matter:

• Contact Manitoba Residential Tenancies Branch (RTB): The RTB is the government agency that handles landlord-tenant matters in Manitoba. Their official website provides resources and contacts for help.
• Apply for an Order to Repair: Use the RTB’s "Application for an Order of Repair" (Form 7), available from the RTB Forms page. You will need to describe the issue, what steps you've taken, and attach evidence.

For emergencies posing immediate danger (loss of heat during winter, severe water leaks, etc.), consult Emergency Situations and Repairs: Tenant Rights and Responsibilities.

Relevant Forms and How to Use Them

• Application for an Order of Repair (Form 7): Submit if your landlord doesn’t fix serious problems after you’ve asked in writing. Include copies of your previous requests and any photos. Download Form 7 here.
• Other Forms: The RTB also offers forms for rent reduction applications if repairs are not made. Find all official forms on the RTB website.

After you submit, the RTB will either try to mediate with your landlord or set a hearing to decide the issue. In some cases, rent may be reduced until repairs are made.

Helpful Tips for Manitoba Tenants

For broader advice on maintenance, safety, and common tenant challenges in Manitoba, you can read the Tenant Rights and Landlord Rights in Manitoba information page.

Searching for a new place where maintenance matters? Explore Houseme for nationwide rental listings and find rentals that suit your needs and standards.

FAQ: Repairs and Maintenance for Manitoba Tenants

1. What is the best way to ask my landlord for repairs?
   Always use written communication (email or letter) to document your request, describe the issue, and date your message. Keep a copy for your records.
2. How long does my landlord have to make repairs?
   Your landlord must make urgent repairs right away (especially if health or safety is at risk). Routine repairs should be addressed within a reasonable time, usually days to weeks depending on the issue.
3. What can I do if my landlord ignores my repair request?
   If you’ve contacted your landlord in writing and there’s no response, apply to the Manitoba Residential Tenancies Branch for an Order of Repair using Form 7.
4. Will my rent be reduced if repairs aren't completed?
   In some cases, if the problem is severe and affects your enjoyment of the property, you can apply to the RTB for a rent abatement until repairs are made.
5. Do I have to pay for the repairs?
   If the repair is needed due to normal wear and tear, your landlord is responsible. However, if you or your guests caused the damage, you may be charged for the repairs.

Key Takeaways for Manitoba Tenants

• Always put repair requests in writing and keep records.
• Landlords in Manitoba must make repairs that ensure safety and habitability, as set out by provincial law.
• If repairs are not made in a reasonable timeframe, contact the Residential Tenancies Branch and consider filing an official application.

Staying informed and organized helps protect your right to a safe and well-maintained home.

Need Help? Resources for Tenants

• Residential Tenancies Branch (RTB) Manitoba: Visit the RTB website for forms, guides, and phone support.
• RTB Contact Centre: 204-945-2476 (Winnipeg) or 1-800-782-8403 (toll-free in Manitoba)
• Legal Help: For low-income tenants, Legal Aid Manitoba can provide guidance.
• Manitoba government: Tenant info hub for plain-language guides.

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1. Residential Tenancies Act, CCSM c R119. Available from: Manitoba Legislation – The Residential Tenancies Act.
2. Manitoba Residential Tenancies Branch: Official website.
3. Official RTB Forms: Download forms.

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