Tenant Maintenance Responsibilities in Northwest Territories

Knowing your maintenance responsibilities as a tenant in Northwest Territories can help prevent conflicts and ensure a safe, comfortable rental home. Provincial rules clarify what you are expected to address, what landlords must handle, and what happens if repairs are needed. This guide explains what you need to know, the forms you might need, and how to get help if problems arise.

Who Handles Maintenance? Tenant vs. Landlord Responsibilities

The Residential Tenancies Act (Northwest Territories)^[1] explains which repairs and maintenance tasks belong to a tenant and which are for the landlord. As a tenant, you have a duty to keep your rental unit reasonably clean and not cause damage beyond normal wear and tear.

• Tenant responsibilities include:
  • Keeping the unit clean and safe
  • Repairing or covering the cost of any damage caused by yourself, your guests, or pets
  • Replacing light bulbs and smoke alarm batteries
  • Not blocking fire exits, hallways, or emergency equipment
• Landlord responsibilities include:
  • Ensuring the property meets health, safety, and housing standards
  • Repairing major appliances, plumbing, heating, and structure (unless you and the landlord agree otherwise in writing)
  • Addressing routine and emergency repairs not caused by tenant negligence

Routine, Emergency, and Health-Related Repairs

Everyday wear and tear is the landlord’s responsibility. However, any damage you cause—accidentally or intentionally—needs to be reported and repaired by you, or you could be charged for repairs. If something needs urgent attention (like a heating failure in winter), the landlord must act quickly to resolve it.

If you’re not sure what qualifies as an emergency, see Emergency Situations and Repairs: Tenant Rights and Responsibilities to learn more about urgent repairs and your rights to a livable home.

What to Do if You Find a Problem

• Contact your landlord as soon as possible—ideally in writing
• Describe the issue in detail and include photos if possible
• Keep a record of all communications

If a landlord doesn’t make required repairs, you may have options. In urgent cases, you might be able to arrange the repair and deduct the cost from your rent, but only after following formal steps under the law.

Official Forms and What They’re For

The Northwest Territories Rental Office manages tenancy issues and provides official forms:

• Application to Determine Dispute(s) Between Landlord and Tenant (Form NRT-D): Used to request an official decision about repair delays, deduction disputes, or maintenance disagreements.
  Find it here: Official Application to Determine Dispute Form.

For example, if you’ve reported a broken heating system and your landlord hasn’t acted, you can use Form NRT-D to apply to the Rental Officer to resolve the issue.

Moving In: Condition Inspections Matter

It’s important to review the state of the rental unit before you move in—and to document it. Consider using a checklist or inspection form with your landlord so both of you agree on what needs attention and to protect your deposit.

Learn more about move-in inspections with our Guide to the Initial Rental Property Inspection for Tenants.

Tenant Rights in Northwest Territories

Your responsibilities are only part of your legal relationship as a renter in the NWT. To get a clear, full picture, see Tenant Rights and Landlord Rights in Northwest Territories.

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Frequently Asked Questions About Tenant Maintenance Duties

1. What if my landlord isn’t fixing something they should?
   If the repair is the landlord’s duty, write to them and keep a record of your request. If they don’t act, you can apply to the Rental Office using the official dispute form.
2. Can my landlord charge me for repairs?
   Yes—only for damage you, your guests, or your pets caused beyond normal wear and tear. Routine or safety-related repairs are generally the landlord’s job.
3. Do I have to replace light bulbs or smoke alarm batteries?
   Yes, these basic upkeep tasks fall under your tenant duties.
4. What if I want to make a small repair or improvement myself?
   You should always ask your landlord in writing first. Unauthorized major changes could lead to deductions from your security deposit.
5. Who can help if I have a dispute about repairs?
   The Northwest Territories Rental Office offers guidance and dispute resolution services for tenants and landlords.

Key Takeaways for NWT Tenants

• Know your maintenance responsibilities and document all requests
• Use official forms for unresolved repair or maintenance disputes
• Keep your unit clean to avoid extra charges or deposit deductions

Need Help? Resources for Tenants in Northwest Territories

• Northwest Territories Rental Office – Official tribunal for tenancy issues, dispute forms, and guidance
• Department of Education, Culture and Employment (NWT) – Housing Programs
• Local advocacy: Visit your community legal clinic or territorial ombudsperson for tenant support

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1. Residential Tenancies Act (Northwest Territories)
2. NWT Rental Office – Government of Northwest Territories

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