Safe and Habitable Rental Homes: Tenant Rights in Northwest Territories

Every tenant in the Northwest Territories deserves a safe, healthy, and livable home. Whether you’re just moving in, renewing a lease, or dealing with a problem, understanding your rights under the NWT Residential Tenancies Act is crucial. This article offers clear guidance on your right to a habitable residence, what landlords must provide, and what to do if your rental falls short—tailored for tenants across the Northwest Territories.

What Does "Habitable" Mean in Northwest Territories?

By law in the Northwest Territories, rental homes must meet basic health, safety, and maintenance standards. "Habitable" means your dwelling must be:

  • Structurally sound and weatherproof
  • Equipped with running water, safe electrical systems, and heating
  • Free from serious health hazards, like mold or pests
  • Compliant with minimum safety codes (smoke alarms, locks, etc.)

Your landlord is legally responsible for ensuring these standards are met at move-in and throughout your tenancy.

Health and Safety Concerns

Tenants often have questions about health-related maintenance and what to do if repairs are needed. The NWT Residential Tenancies Act requires landlords to:

  • Make major repairs promptly when systems like plumbing or heating fail
  • Address infestations of pests, such as bed bugs
  • Keep common areas clean and safe

Learn more about these issues in Health and Safety Issues Every Tenant Should Know When Renting.

Initial Inspections and Maintenance Expectations

Before moving in, tenants are encouraged to participate in a walk-through inspection with their landlord. This documents the unit’s condition and can prevent deposit disputes later.

  • Use a checklist and take photos of any damage or concerns
  • Both parties should sign an inspection report detailing the home’s state

For advice, see the Guide to the Initial Rental Property Inspection for Tenants.

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What To Do If Your Home Isn’t Habitable

If your rental has serious issues (no heat, broken locks, pests, etc.) and your landlord hasn’t fixed the problem, you have options for action:

  • Notify your landlord in writing and keep records of communication
  • Contact the NWT Rental Office for help
  • Apply for official dispute resolution if repairs aren’t made in a reasonable time
Documenting issues—like taking dated pictures—strengthens your case if you need to file a formal complaint.

Relevant Forms and How to Use Them

  • Application to the Rental Officer (Form 1): Use this form if your landlord won’t make necessary repairs or is violating your right to a habitable home.
    Practical use: Suppose your apartment has no heating in winter and your landlord doesn’t respond to your requests. Fill out Form 1 – Application to the Rental Officer and submit to the NWT Rental Office.

For steps on applying, see the “How To Steps” below or visit the NWT Rental Office website.

The Law: Your Rights Protected

Your right to a safe and habitable rental is protected under the Residential Tenancies Act (Northwest Territories)1. This law covers:

  • Duties of landlords to maintain habitable conditions
  • What tenants can do if those duties aren’t met

For even more details on rights and obligations, see Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

Explore more about Tenant Rights and Landlord Rights in Northwest Territories.

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FAQ: Common Tenant Questions

  1. What qualifies as an emergency repair in my rental?
    Emergency repairs include loss of essential services like heat, electricity, water, or issues that threaten health/safety. Always notify your landlord and use Form 1 if necessary.
  2. Who pays for repairs in my unit?
    Your landlord is responsible for any repairs involving health, safety, and habitability—unless damage was caused by you or your guests.
  3. Can I withhold rent if my landlord hasn’t fixed a major problem?
    No, you must still pay rent. Withholding rent without a Rental Officer's approval can put you at risk for eviction. Always follow the process outlined in the Residential Tenancies Act.
  4. Do I need to fill out a move-in inspection form?
    It’s highly recommended. Participating in a documented inspection protects your interests if problems arise later.

Need Help? Resources for Tenants


  1. See: Residential Tenancies Act (NWT) – Full Text PDF
  2. Official NWT Rental Office: Rental Office website
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.