Responding to Unexplained Rent Increases in Northwest Territories

Facing an unexplained rent increase in the Northwest Territories can be stressful. Understanding your rights and the legal process can help you respond confidently and protect your tenancy. This guide explains what tenants in the Northwest Territories should do when their rent is increased without proper explanation or notice, according to current laws and official procedures.

How Rent Increases Work in Northwest Territories

In the Northwest Territories, there is no legal limit (rent control) on how much a landlord can increase rent, but there are strict rules about how rent increases must be given:

• Landlords can only increase rent once every 12 months for any rental unit.
• Written notice must be provided to the tenant at least three full months in advance before the increase takes effect.
• The notice must clearly state the new amount of rent and the date it will begin.

These requirements are set out in the Residential Tenancies Act (NWT)¹. Following the correct procedure is essential and protects both tenants and landlords.

What If Your Rent Is Increased Without Proper Notice or Explanation?

If you receive a rent increase that is unclear, comes without the required notice, or is not in writing, you do not have to accept it. In most cases, the increase is not legally valid until your landlord follows the rules set by the Act.

Required Form: Notice of Rent Increase

Landlords are encouraged to use a written Notice of Rent Increase, although the law does not mandate a specific form for the Northwest Territories. The notice must include:

• Your name and the landlord’s name
• The rental unit address
• The current rent and the new rent amount
• The date the increase will take effect (must be at least 3 months from the date served)

For examples and guidance, visit the NWT Rental Officer Forms page.

Steps to Take If You Receive an Unexplained or Improper Rent Increase

If you receive a rent increase that doesn't follow the rules, take these steps:

• Review your rental agreement to see what it says about rent increases.
• Check the notice for required information and timelines.
• Talk to your landlord and ask for clarification in writing.
• Keep all paperwork and communications with your landlord.
• File an Application to the Rental Office if the dispute isn’t resolved.

For more on your overall rights and obligations after signing a lease, see What Tenants Need to Know After Signing the Rental Agreement.

If you are unsure about your rights or how to respond, contact the Rental Office or a tenant support service for advice before taking action.

Application to the Rental Office

The Rental Office of the Northwest Territories is the official tribunal that deals with residential tenancy disputes, including rent increases². If negotiations with your landlord do not resolve the issue, you can apply for a decision from the Rental Officer.

• Relevant form: Application (Form 1A)
• When to use: Use Form 1A if you believe your rent increase is not valid or was not properly served. State your concerns and attach any evidence, such as your lease and the rent increase notice.
• How to get it: Download the Application Form 1A (PDF). Submit it in person, by email, or by mail as directed on the form.

Visit the NWT Rental Office for instructions and contact details.

What Happens Next?

Once your application is received, the Rental Officer will schedule a hearing. Both you and your landlord will be able to present your sides. The Rental Officer can:

• Decide whether the rent increase is valid
• Order the landlord to follow the law
• Order compensation if you have overpaid

Decisions of the Rental Officer are binding but may be appealed if necessary.

Your Rights and Responsibilities

As a tenant, knowing your responsibilities is vital. Besides rent, you are expected to maintain the rental property and pay on time. Landlords must also follow legal procedures for any changes, including rent. For a deeper look at your rights and duties, read Obligations of Landlords and Tenants: Rights and Responsibilities Explained and Tenant Rights and Landlord Rights in Northwest Territories.

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Frequently Asked Questions

1. Can my landlord raise my rent whenever they want in the Northwest Territories?
   No. Landlords may only raise rent once every 12 months and must give you at least three full months’ written notice.
2. What should I do if the rent increase notice is not in writing?
   Verbal notices are not legally valid; you should request the notice in writing or contact the Rental Office if your landlord refuses.
3. Is there a limit to how much rent can be increased?
   There is no cap on the amount, but frequency and notice rules still apply. Disputes over substantial increases can still be taken to the Rental Office.
4. Can I refuse to pay the increased rent if the notice wasn't proper?
   Yes, if the required notice wasn't given or the procedure wasn't followed, continue paying your current rent and seek clarification or apply to the Rental Office.

Need Help? Resources for Tenants

• NWT Rental Office – official tribunal for tenancy issues
• NWT Residential Tenancies Program – information and advice
• YK Women's Centre Tenants' Resource Centre – support for tenants in Yellowknife
• Dial 1-800-661-0760 for the NWT Residential Tenancies help line

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1. See: Residential Tenancies Act (NWT) - official full text
2. NWT Rental Office (official tribunal)

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