Navigating Rent & Deposit Problems as a Tenant in Northwest Territories

Renting a home in the Northwest Territories comes with unique challenges and legal rights that every tenant should know—especially when it comes to rent payments, increases, and deposit disputes. This guide breaks down essential information for tenants in the NWT, including how to deal with common rent and deposit issues with confidence, how to use the right forms, and where to find trustworthy support.

Understanding Your Rights as a Tenant in the Northwest Territories

Tenants in the NWT are protected by the Residential Tenancies Act (RTA). The Act outlines how rent, deposits, and landlord-tenant relationships are managed. The NWT Residential Tenancy Office oversees rental disputes, applications, and enforces tenant rights.[1]

If you're new to renting or want to ensure your rights are respected, see Tenant Rights and Landlord Rights in Northwest Territories for an at-a-glance overview.

Rent and Security Deposits: The Basics

When starting a new rental, landlords typically require a security deposit (sometimes called a damage deposit). In the NWT, this deposit cannot exceed the equivalent of one month's rent. The deposit must be held in trust and returned to you—with any required deductions explained—when your tenancy ends.

  • Security deposits can only cover unpaid rent or damages (not regular wear and tear).
  • Landlords must provide written notice itemizing any deductions.
  • The deposit must be returned within 10 days after your tenancy ends, unless there is a dispute.

For a detailed introduction, see Understanding Rental Deposits: What Tenants Need to Know.

Rent Payments and Rent Increases

One of your key responsibilities is paying rent on time, but landlords must follow strict rules if they want to raise the rent. In the Northwest Territories:

  • Landlords must provide at least 3 full months’ written notice before any rent increase.
  • Rent can be increased only once in every 12-month period.
  • Notice must be delivered either in person or by mail—text messages and emails are not accepted.

If you suspect your rent increase notice is invalid, keep paying your existing rent and contact the Residential Tenancy Office for advice.

Common Rent and Deposit Disputes

Disputes often arise regarding the return of security deposits, rent increases, or alleged unpaid rent. The most effective way to protect yourself is by keeping records: save all communication, take photos before and after moving, and get receipts for any payments or repairs. For more on routine and final inspections, see Guide to the Initial Rental Property Inspection for Tenants.

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Official Forms for Tenants: What to Use and When

  • Application to the Rental Officer (Form 3): Use this to request the Residential Tenancy Office’s help for disputes about deposits, rent, or other issues. For example, if your landlord refuses to return your deposit or if you believe a rent increase is unlawful.
    Download Application to the Rental Officer (Form 3)
  • Notice of Rent Increase (Form 7): If your landlord gives you a rent increase notice, ensure it is done using this form. This helps verify it's official and legal.
    View Notice of Rent Increase (Form 7)
  • Termination (Ending) of Tenancy Forms: Use the proper notice forms to end a tenancy or respond to a landlord’s notice.
    All NWT Rental Forms

Always submit your application or notice to the Residential Tenancy Office. If you need assistance, their contact details are in the Resources section below.

Action Steps if a Rent or Deposit Problem Occurs

  • Document your issue: keep emails, letters, notices, and take photos if relevant.
  • Try to resolve the issue directly with your landlord, in writing.
  • File the correct form (like Form 3) with the Residential Tenancy Office if you can’t resolve things yourself.
  • Attend any scheduled hearings and bring your documentation as evidence.
If you’re unsure whether your landlord’s actions are lawful, contact the Residential Tenancy Office before you act. Quick advice can help prevent mistakes.

Keeping Your Records Safe

Track rent payments, deposit receipts, and all communications. This paperwork is crucial if you ever need to prove your side during a dispute. Store digital copies securely, and never hand over cash without a receipt.

For even more guidance on rent payments, see Tenant's Guide to Paying Rent: Rights, Responsibilities, and Tips.

Looking for a New Place?

Whether you’re searching in Yellowknife or elsewhere, Find rental homes across Canada on Houseme quickly and easily—filter by price, type, and pet-friendliness.

FAQ: Northwest Territories Rent & Deposit Questions

  1. How much can my landlord charge for a security deposit?
    In the NWT, the maximum is one month’s rent for both new and continuing tenants.
  2. How do I get my security deposit back when I move out?
    Conduct a move-out inspection, return all keys, and provide your forwarding address. The landlord must return your deposit (minus any valid deductions) within 10 days.
  3. What should I do if my landlord won’t return my deposit?
    Complete and submit Form 3 (Application to the Rental Officer) to request an official review and possible order for the landlord to pay it back.
  4. How much notice is required for a rent increase?
    A landlord must give at least 3 full months’ written notice using Form 7; increases are limited to once every 12 months.
  5. Who resolves disputes about rent and deposits?
    The NWT Residential Tenancy Office handles all formal tenant-landlord disputes related to rent, deposits, and other tenancy issues.

How To: Handle a Dispute Over a Rent Increase

  1. How do I challenge an illegal rent increase in the NWT?
    • Review your rent increase notice and confirm whether it meets the legal requirements (3 months’ written notice, only one increase in 12 months).
    • Communicate with your landlord in writing if you believe the increase is not legal.
    • If unresolved, use Form 3 to file a complaint with the Residential Tenancy Office—include supporting documents.
    • Attend the hearing and present your evidence.
  2. How can I apply for my deposit back if my landlord is not responding?
    • Fill out Form 3 (Application to the Rental Officer).
    • Attach proof of payment, move-out inspection records, and communication history.
    • Submit the form to the Residential Tenancy Office by mail, in person, or as directed at their website.
  3. What steps should I take before moving out to ensure my deposit is returned?
    • Give proper notice as required by your lease and the RTA.
    • Complete a move-out inspection with your landlord and document the unit’s condition.
    • Return all keys and provide a forwarding address in writing.

Key Takeaways for NWT Tenants

  • Security deposits are capped at one month’s rent and must be returned within 10 days of moving out, minus any valid deductions.
  • Rent can only be increased once every 12 months with at least 3 months’ written notice via official form.
  • The Residential Tenancy Office helps resolve disputes—submit Form 3 when you need an official decision.

Need Help? Resources for Tenants


  1. Residential Tenancies Act (NWT)
  2. NWT Residential Tenancy Office
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.