Can my landlord refuse pets if it’s not mentioned in the lease?

If your lease does not address pets, the landlord generally cannot refuse them later unless a new rule is adopted or there are issues caused by the pet.

How do I get my pet deposit back?

At move-out, request a final inspection. If there is no pet-related damage, the landlord must return the pet deposit to you.

Are support or service animals exempt from 'no pet' rules in NWT?

Support and service animals are usually exempt from 'no pet' rules if you provide appropriate documentation to your landlord or condo board.

Pet Rules in Northwest Territories: Condos vs Apartments

Utilities & Services Northwest Territories published June 13, 2025

Whether you have a dog, cat, or something more exotic, living with pets as a tenant in Northwest Territories means understanding a unique set of rules. Each building type—condominium or apartment—may have different restrictions, but both are regulated under the same territorial law. This guide explains your rights, landlord obligations, and steps to take if you face a dispute or need special permissions for your pet.

Difference Between Condos and Apartments: Pet Restrictions

The primary distinction between condos and apartments comes down to ownership and how rules are set. Here’s what tenants should know:

Condos: Rules about pets are usually set by the condominium corporation through "bylaws" or "rules and regulations." These can be stricter than those found in typical apartment rental agreements and might completely restrict some or all pets.
Apartments: Pet rules are part of your lease, created by the landlord. Unless the lease specifically prohibits pets, tenants may generally have them—but some restrictions may still apply (such as types or sizes of animals).

In both settings, tenants must still ensure their pets do not disturb other residents or cause damage.

Legal Rights for Pet Owners in Rentals

The Residential Tenancies Act of the Northwest Territories^[1] sets out the rights and responsibilities of tenants and landlords. Here are the essentials for pet owners:

Landlords can include a "no pets" clause in the rental agreement.
Landlords and condo boards cannot charge extra monthly fees for having a pet (but may require a pet damage deposit, up to one month’s rent).
All tenants, with or without pets, must uphold health & safety standards and avoid causing property damage or disturbance to neighbours.

Pet Deposits: What to Expect

In the Northwest Territories, landlords can collect a pet damage deposit in addition to a regular security deposit. Here’s what to keep in mind:

The pet deposit cannot exceed one month’s rent.
It must be held in trust and returned if no pet-related damage is found at move-out.
It is separate from the standard security deposit rules covering unit damage or rent arrears.

To learn more about the rules for deposits and getting them back with interest, see Understanding Rental Deposits: What Tenants Need to Know.

When You Need Permissions or Accommodation

Some tenants require pets as support or service animals. In these cases, human rights law offers added protection. Landlords and condo boards must accommodate support animals and are generally prohibited from denying these if you provide appropriate documentation (e.g., a doctor’s note). Each request should be in writing, and tenants are encouraged to keep records of communication.

Tip: If you’re unsure whether your animal meets "service" or "support" definitions, check with the Northwest Territories Housing Corporation or a tenant advocacy agency for guidance.

What Happens If Pets Cause Issues?

If a pet causes damage or significantly disturbs neighbours, landlords (or condo boards) can take action, including written warnings or, in serious cases, termination of tenancy. Tenants always have the right to respond, repair damage, or try to mediate issues.

If you receive a complaint, refer to How to Handle Complaints in Your Rental: A Tenant’s Guide for step-by-step advice.

Common Official Forms (and How to Use Them)

Here are key forms and actions for pet-related tenancy issues in the NWT:

Tenant Application to Director (Form 1): Use this to apply for dispute resolution—e.g., if you believe a "no pets" clause is being unfairly enforced, or if you’re seeking accommodation for a support animal.
Example: A tenant wants to challenge a new “no pets” rule after moving in with an approved animal.
Download Form 1 (Tenant Application)
Notice of Termination (Form 2): This form is served if either landlord or tenant wishes to terminate a tenancy, potentially because of unresolved issues related to pets.
View Form 2 - Notice of Termination

All forms are managed by the Residential Tenancies Office (RTO) of the Northwest Territories.

Tips for Renting with Pets

Always read your lease or condominium bylaws carefully before bringing a pet home.
Document permission in writing for all pet-related agreements or approvals.
Prepare references or "pet resumes" if looking for a pet-friendly rental.
Explore Search pet-friendly rentals on Houseme.ca for more rental options across Canada.
To better understand NWT-specific rights, consult Tenant Rights and Landlord Rights in Northwest Territories.

Can my landlord refuse pets if it’s not mentioned in the lease?
If your lease is silent on pets, the landlord generally cannot refuse them later unless a new rule is enacted or the animal causes problems.
Can a condo board make a building-wide "no pets" rule?
Yes, condo boards may set "no-pet" bylaws, and those must be followed by all unit owners and tenants. Support/service animals are usually exempt with documentation.
What can I do if my landlord tries to evict me over my pet?
If you believe the eviction is unfair, submit Form 1 to the Residential Tenancies Office for dispute resolution before taking further action.
How do I get my pet deposit back?
At move-out, request a final inspection. If no pet-related damage is found, the landlord must return your pet deposit, similar to the process explained in Understanding Rental Deposits: What Tenants Need to Know.
Are there rental sites for pet-friendly homes in NWT?
Yes. You can Search pet-friendly rentals on Houseme.ca for listings tailored to your needs.

Need Help? Resources for Tenants

Residential Tenancies Office (RTO) - Northwest Territories: Guidance, forms, and dispute resolution.
Northwest Territories Housing Corporation: General rental housing support.
Tenancy Support Services (NWT): Advocacy and information for tenants across the territory.

Residential Tenancies Act (NWT). Read the full Residential Tenancies Act online.
Residential Tenancies Office. Learn more about the RTO here.
Northwest Territories Housing Corporation. Northwest Territories Housing Corporation homepage.