Getting a Rent Receipt in Northwest Territories: Tenant Guide

Every tenant in Northwest Territories deserves proper proof of rent payment, but what happens if your landlord doesn't provide a rent receipt? This guide breaks down your legal rights as a tenant, the process to request a rent receipt, and steps to take if your landlord refuses. We'll also walk you through official forms and where to get extra support – all explained in simple, clear language.

Why Rent Receipts Matter for Tenants

Rent receipts are more than just simple documentation – they prove you paid rent on time and provide essential evidence if there's a dispute about payment, rental increases, or when claiming the Northern Residents Deduction on your income tax.

Your Legal Right to a Rent Receipt in Northwest Territories

Under the Residential Tenancies Act of Northwest Territories, tenants have the right to receive a written rent receipt for any payment made, if requested. This applies even if you pay by e-transfer, cheque, or cash. Landlords are legally required to provide a receipt within 10 days of your request.^[1]

• A rent receipt must state:
  • Your name and address
  • Amount paid and the period covered
  • Date of payment
  • Landlord’s name or authorized agent

How to Ask Your Landlord for a Rent Receipt

If you haven't been receiving rent receipts, or your landlord is inconsistent, make your request in writing (email or letter works). Keep a copy of your request for your records. State clearly that you're requesting a rent receipt according to the Residential Tenancies Act. This can help prevent misunderstandings or refusals.

What to Do If Your Landlord Refuses to Provide a Rent Receipt

If your landlord still refuses, you don't lose your rights. The Residential Tenancies Office of Northwest Territories (Rental Officer) can assist you in resolving this issue. You may apply for an order requiring your landlord to provide receipts.

Applicable Official Forms and How to Use Them

• Application to Rental Officer (Form 9) – View and download.
  • When to use: If your landlord refuses to provide rent receipts, fill out Form 9 to apply to the Residential Tenancies Office for assistance.
  • How to file: Complete the form, attach any copies of correspondence or proof of payment you have, and submit it in person, by mail, or email as specified on the form.
  • Example: You asked for rent receipts twice in writing, but your landlord is ignoring you. Fill out Form 9, explain the situation, attach your requests, and submit to the Rental Officer for a decision.

If you paid a security deposit and want a receipt, also see Understanding Rental Deposits: What Tenants Need to Know.

What Tenants Should Do While Waiting

• Continue to document all payments (bank statements, screenshots, e-transfer confirmations).
• Keep copies of all communications with your landlord.
• Do not withhold rent, even if a receipt is overdue — this could put your tenancy at risk.

Other Tips for Paying Rent and Documentation

It’s always beneficial to understand all your responsibilities around rent payments. For more details, check out Tenant's Guide to Paying Rent: Rights, Responsibilities, and Tips. Planning to move in or out soon? Understanding Rental Deposits: What Tenants Need to Know provides more info on your rights around deposits and receipts.

You can Find rental homes across Canada on Houseme if you are thinking about relocating or searching for new listings.

Do you rent in the territory? See the latest Tenant Rights and Landlord Rights in Northwest Territories for a complete overview of your protections.

Frequently Asked Questions

1. Can I demand a rent receipt after several months have passed?
   Yes. You can request a receipt at any time, and your landlord must provide one within 10 days, even for past payments.
2. What can I do if my landlord ignores my written request?
   File an Application to the Rental Officer (Form 9) with supporting documents. The officer can order your landlord to comply.
3. Is email proof or bank transfer enough if I don’t receive a formal rent receipt?
   While proof of payment from your bank is helpful, a formal rent receipt remains your right under the law and is required for some uses (taxes, legal disputes).
4. Does my landlord have to provide a receipt for my security deposit?
   Yes, landlords must provide receipts for all payments, including deposits and rent. See the deposit section for more information.
5. Where do I get tenant help if I can't resolve a rent receipt issue?
   Contact the Residential Tenancies Office for guidance and dispute resolution services.

Key Takeaways for Tenants

• You are legally entitled to a rent receipt for any payment, at any time, upon request.
• If your landlord won’t cooperate, you can apply to the Residential Tenancies Office using Form 9 for help.
• Always keep independent records of payments and written requests to support your case if issues arise.

Need Help? Resources for Tenants

• Northwest Territories Residential Tenancies Office (Rental Officer) – Official information, forms, and support for tenancy issues.
• Landlord and Tenant General Information, NWT Department of Justice
• Legal Aid Northwest Territories: Tenant support for low-income residents – Visit Legal Aid NWT

---

1. Residential Tenancies Act, Northwest Territories: Download official legislation
2. Residential Tenancies Office, Northwest Territories (Rental Officer): Official tribunal website
3. Application to Rental Officer (Form 9): Form and filing instructions

Categories

Tenant Rights & Responsibilities Rent & Deposits Leases & Agreements Moving In / Out Maintenance & Repairs Evictions Roommates & Shared Housing Discrimination & Accessibility Utilities & Services Affordable Housing & Subsidies Dispute Resolution & LTB Safety & Security Privacy & Entry by Landlord Special Tenancy Situations Tenant Insurance & Liability Post-Eviction Resources Landlord Compliance & Penalties Legal Precedents & Case Summaries Mental Health & Tenancy