If you’re renting in Newfoundland and Labrador, knowing your rights and who to turn to can make all the difference if problems arise with your landlord. The Landlord and Tenant Board is your main point of contact for handling disagreements and ensuring fair treatment under the law. This article explains what the Board does, how it supports tenants, and which steps to take if you face common rental challenges.

Understanding the Role of the Landlord and Tenant Board in Newfoundland and Labrador

The Residential Tenancies Section (Landlord and Tenant Board) manages disputes, complaints, and enforcement of rental laws in Newfoundland and Labrador. It applies the Residential Tenancies Act, 2018, ensuring both landlords and tenants follow their rights and responsibilities.^[1]

Most tenancy issues—like rent increases, maintenance problems, or eviction notices—are resolved here before anyone needs to go to court. The Board offers a neutral, accessible way for tenants to protect their interests.

What Does the Board Handle?

• Disputes about rent or security deposits
• Repairs and maintenance complaints
• Eviction notices and contested evictions
• Lease terminations and renewals
• Enforcing payment of rent

For a deeper look at everyday tenant concerns and responsibilities, see Obligations of Landlords and Tenants: Rights and Responsibilities Explained. You can also compare rules in other regions at Tenant Rights and Landlord Rights in Newfoundland and Labrador.

Your Rights During Tenancy

While renting, you have a right to:

• Safe, livable housing that meets local standards
• Protection from illegal eviction or unfair rent increases
• Receive notice before any landlord entry (except emergencies)

The law clearly outlines both landlord and tenant responsibilities.

Handling Maintenance and Repairs

If your landlord doesn’t complete needed repairs, you can file a formal complaint with the Board. For urgent issues like heat or plumbing breakdowns, immediate action is important. Learn more in Emergency Situations and Repairs: Tenant Rights and Responsibilities.

How Tenants Can Apply to the Landlord and Tenant Board

When a problem can’t be solved with a simple conversation, tenants can submit applications to the Board. Here’s how:

• Download or pick up the official form for your complaint (see next section).
• Complete the form with all relevant details and supporting documents.
• Submit by mail, email, fax, or in-person to a Residential Tenancies office.
• The Board will schedule a hearing, where both landlord and tenant may present their side.

Common Official Forms and How Tenants Use Them

• Application for Dispute Resolution (Form 12): Used if you want the Board to resolve an issue, such as an illegal rent increase or unresolved repair. Example—your landlord refuses to repair unsafe wiring, and informal requests have not worked.
  Download Form 12 (Application for Dispute Resolution)
• Notice to End a Residential Tenancy (Form 9): If you wish to lawfully terminate your lease (for reasons such as landlord’s breach), this form must be used. For instance, if the landlord doesn’t maintain repairs, you may be eligible to end the tenancy early.
  Download Form 9 (Notice to End a Residential Tenancy)
• Request for Extension of Time to Vacate (Form 15): If you receive an order to leave but need more time, submit this form to request a grace period.
  Download Form 15 (Request for Extension of Time to Vacate)

All forms, guides, and instructions are also available from the official Board website.^[2]

The Dispute Resolution Process: What to Expect

Once you submit your application, you’ll receive notice of a hearing. Here, a Residential Tenancies Officer will review the evidence and make a decision. Both parties can attend in-person or via phone.

• If the Board finds in your favour, you may get orders for repairs, withheld rent returned, or a stop to illegal eviction.
• If you disagree with the decision, you usually have a right to appeal.

See What Tenants Need to Know After Signing the Rental Agreement for more about rights and procedures during your lease.

Key Legislation for Tenants in NL

All decisions are based on the Residential Tenancies Act, 2018. This Act is kept up to date and protects tenants and landlords equally.

Always keep written records of any communication with your landlord or the Board. Written proof can make the application process smoother and support your case in a hearing.

Useful Resources and How to Find Rentals

Looking for your next home, or want to explore options? Find rental homes across Canada on Houseme for up-to-date listings in your city.

FAQ: Newfoundland and Labrador Landlord and Tenant Board

1. How do I file a complaint against my landlord in NL? Contact the Residential Tenancies Section, complete the appropriate application form (such as Form 12), and submit it in person, online, or by mail. The Board will set a hearing to resolve your issue.
2. Do I need a lawyer to attend a Board hearing? No. Most tenants represent themselves, but you can bring an advocate or legal support if desired.
3. Can my landlord evict me without notice? Generally, no. Unless it’s an emergency or you have committed a serious breach, eviction requires written notice as set out in the Residential Tenancies Act, 2018.
4. What if my landlord refuses to return my security deposit? Apply to the Board with supporting documents, such as your lease and proof of damages (or lack thereof). The Board can order the deposit returned if warranted.
5. Where can I read more about NL tenant rights? Visit Tenant Rights and Landlord Rights in Newfoundland and Labrador for an overview of laws, obligations, and where to get help.

Conclusion

• The Landlord and Tenant Board is your ally for resolving disputes and enforcing tenant rights in Newfoundland and Labrador.
• Use official forms for any complaints or hearing requests, and keep written records for protection.
• Stay informed about your obligations and take action early to avoid bigger issues in your tenancy.

Knowing how the Board works and what the law requires helps tenants confidently face rental challenges and secure their housing rights.

Need Help? Resources for Tenants

• Residential Tenancies Section (Landlord and Tenant Board) Contact: For forms, applications, and tenant support across Newfoundland and Labrador
• Public Legal Information Association of Newfoundland: Tenant information booklets and support services
• Read the Residential Tenancies Act, 2018
• Tenant Rights and Landlord Rights in Newfoundland and Labrador: Summary of tenant and landlord obligations

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1. Residential Tenancies Section (Landlord and Tenant Board), Government of Newfoundland and Labrador — Official Board Info
2. Forms and Guides, Residential Tenancies Section — Official Forms Portal
3. Residential Tenancies Act, 2018 — Read the Legislation

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