What is the main government help available if I can't resolve my dispute with the landlord?

The Residential Tenancies Section of Service NL offers mediation, information, and adjudication services for tenants and landlords experiencing issues in Newfoundland and Labrador.

What if my landlord is slow to repair something urgent?

Tenants should first notify the landlord in writing, then contact the Residential Tenancies Section. For health or safety hazards, you can start a formal complaint and request emergency adjudication.

Do I have to pay rent during a dispute?

Yes. Unless the Residential Tenancies Section orders otherwise, always pay your rent on time—even if a complaint is ongoing.

What kinds of issues can I use the Application for Dispute Resolution for?

This form covers most disputes: repairs, deposit return, eviction, rent increases, or landlord entry complaints.

Where can I learn more about my rights as a tenant in this province?

For a comprehensive overview, read Tenant Rights and Landlord Rights in Newfoundland and Labrador.

Legal Support for Tenant Disputes in Newfoundland and Labrador

Tenant Rights & Responsibilities Newfoundland and Labrador published July 01, 2025

If you're a renter in Newfoundland and Labrador and are facing a dispute over your rights or responsibilities—like rent increases, eviction threats, or unaddressed repairs—knowing your legal support options is crucial. This guide breaks down how tenants can get help, what the laws say, and which steps lead to fair resolution in Newfoundland and Labrador.

Understanding Tenant Rights in Newfoundland and Labrador

Tenancy in Newfoundland and Labrador operates under the Residential Tenancies Act, 2018 ^[1]. This law spells out what landlords and tenants are responsible for, how rent changes work, maintenance obligations, and the rules for eviction or ending a tenancy. If you're unsure about your basic rights, read the full overview at Tenant Rights and Landlord Rights in Newfoundland and Labrador.

Common Tenant Disputes and When to Seek Legal Support

Many disputes can arise during a tenancy, including:

Disagreements about who has to handle routine repairs or emergency issues
Concerns about rent increases, eviction notices, or lease renewals
Health and safety issues, such as mold, pests, or heating failures
Withholding or disputes about rental deposits

It's important to try resolving issues directly and in writing with the landlord first. If informal resolution fails, Newfoundland and Labrador provides dedicated processes and resources for tenants.

Accessing Legal Support and Provincial Help

The Residential Tenancies Section of Service NL is the main provincial body for tenant and landlord disputes. Their staff offer information, forms, advice, and mediation services. If a dispute can't be settled by mediation, you can request a formal hearing known as an application for adjudication.

Popular tenant issues—such as responsibilities for repairs, ending a lease, or complaints—are covered step-by-step in guides like Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

Key Government Contact

Residential Tenancies Section, Service NL
Phone (province-wide): 1-877-829-2608

They can help you access forms and explain processes. Staff do not provide legal representation but will ensure you understand your rights under the law.

Official Forms and How Tenants Use Them

Application for Dispute Resolution (Form RTDR-1): Use this to start a formal complaint about eviction, repair disputes, deposit returns, or rent increases. Example: If your landlord doesn't return your security deposit after moving out and you disagree with the deductions, fill out RTDR-1 and submit it at a Service NL office or online. Official info: Service NL Forms Library.
Notice to Terminate a Rental Agreement (Form RTDR-2): Use when you must officially end your tenancy (e.g., due to landlord breach, required notice periods). Example: If you need to break your lease because the landlord isn't maintaining essential services, complete and serve this form properly. Get it at the Service NL Forms Page.

Tip: Read form instructions carefully. Submit all necessary evidence, such as photos or correspondence, to strengthen your case.

Action Steps for Resolving Tenancy Issues

Document your issue: Keep detailed written records and any evidence
Communicate with your landlord in writing, giving them time to respond
If unresolved, contact the Residential Tenancies Section for advice
Complete and submit the correct official form for adjudication if needed
Prepare for your hearing by organizing evidence and knowing your rights

For more on common rental disputes and solutions, see Common Issues Tenants Face and How to Resolve Them.

Your Rights and Resources

Tenants across Canada can benefit from modern rental tools. Find rental homes across Canada on Houseme to browse, compare, and secure your next home with confidence.

Many tenant-landlord issues can be resolved informally, but knowing when and how to escalate with the right forms and tribunal support is key to protecting your home and financial security.

What is the main government help available if I can't resolve my dispute with the landlord?
The Residential Tenancies Section of Service NL offers mediation, information, and adjudication services for tenants and landlords experiencing issues in Newfoundland and Labrador.
What if my landlord is slow to repair something urgent?
Tenants should first notify the landlord in writing, then contact the Residential Tenancies Section. For health or safety hazards, you can start a formal complaint and request emergency adjudication.
Do I have to pay rent during a dispute?
Yes. Unless the Residential Tenancies Section orders otherwise, always pay your rent on time—even if a complaint is ongoing.
What kinds of issues can I use the Application for Dispute Resolution for?
This form covers most disputes: repairs, deposit return, eviction, rent increases, or landlord entry complaints.
Where can I learn more about my rights as a tenant in this province?
For a comprehensive overview, read Tenant Rights and Landlord Rights in Newfoundland and Labrador.

How do I file an Application for Dispute Resolution in Newfoundland and Labrador?
Obtain the correct form from Service NL's website, complete all sections, attach supporting evidence, and submit it online or at a Service NL office. You will be informed about your hearing date.
How can I end my lease early if my landlord isn't meeting obligations?
Fill out the Notice to Terminate a Rental Agreement form, provide appropriate notice, and document reasons and attempts to resolve issues.
How can I challenge an improper rent increase?
Carefully review the landlord's notice to be sure it meets the rules under the Residential Tenancies Act. If you disagree, file a dispute using the Application for Dispute Resolution within the permitted time.

Key Takeaways

Know your legal rights and responsibilities under the Residential Tenancies Act, 2018
Contact the Residential Tenancies Section of Service NL for information, forms, and dispute resolution
Use official forms and keep records to protect yourself during tenancy disputes

Need Help? Resources for Tenants

Residential Tenancies Section, Service NL (forms, contact details, official guides)
Toll-free advice: 1-877-829-2608
Printable and online forms: NL Rental Forms Library
Know your rights: Tenant Rights and Landlord Rights in Newfoundland and Labrador