Tenants who need accessibility modifications often ask whether they or their landlords must pay. In New Brunswick, responsibility depends on the type of change, who requested it, and whether the modification is reasonable under provincial tenancy rules and human rights law. This guide explains common scenarios tenants face — such as installing grab bars, ramps, or visual alarms — and shows how to request changes, document medical or disability-related needs, and pursue cost-sharing, funding or approvals. It also points to official forms, the provincial tribunal, and practical steps to protect rights while maintaining a good landlord-tenant relationship. The goal is to give renters clear, usable information to navigate requests and avoid costly disputes.
Who is generally responsible?
Under New Brunswick tenancy rules and human rights protections, landlords must allow reasonable accommodations for a tenants disability unless doing so causes undue hardship. Whether the landlord or tenant pays often depends on who asked for the change and whether the modification is reversible. For example, a landlord usually pays for permanent building upgrades that improve general habitability, while tenants may pay for personal or reversible adaptations unless a request is a required accommodation. When in doubt, ask the landlord in writing and keep records of the request and any responses. [1]
What landlords should consider
Landlords should assess whether a requested modification is reasonable, estimate costs, and consider funding or cost-sharing options. If a landlord agrees, document approvals, who pays, and whether the tenant must return the unit to its prior condition at the end of the tenancy. Clear written agreements reduce disputes and help both parties understand responsibilities.
Common scenarios and likely outcomes
- Repair or install grab bars in a bathroom: often seen as an accessibility modification that a landlord may approve and pay for if it improves habitability.
- Build or install an outdoor ramp: may be considered a structural change; parties should discuss who pays and obtain any permits before work begins.
- Install visual alarms or specialized smoke detectors: typically a safety accommodation; landlords and tenants should agree on installation and maintenance.
If the landlord refuses a reasonable accommodation without valid grounds, a tenant can seek help through the provincial tenancy office or human rights authorities. Document medical or disability-related needs with appropriate notes or professional letters, while balancing privacy concerns.
How to make a request
Follow a clear process: make a written request, include the accommodation details and preferred solutions, offer reasonable ways to reduce cost (such as allowing a qualified contractor chosen by the landlord), and propose timelines. If the modification affects common areas or building systems, the landlord should be involved early to ensure compliance with building codes and safety standards.
FAQ
- Who pays for small, reversible changes like grab bars or door levers?
- It depends: landlords often approve and may pay for small accessibility items, but tenants sometimes install reversible changes at their own cost if the landlord declines; always get written permission first.
- Can a landlord refuse a modification because it costs too much?
- Landlords must consider undue hardship, which looks at actual costs and impact; refusal should be reasoned and documented, and tenants can seek tribunal review.
- What if a landlord demands the unit be returned to its original condition?
- A landlord can require the unit be restored if that was agreed up front; otherwise, expect negotiation about reasonable restoration and deductions from deposit only with proper notice and evidence.
How-To
- Put your request in writing describing the accommodation and timeline, and keep a dated copy for your records.
- Provide supporting documentation if appropriate, such as a medical note that explains the need without revealing private health details.
- Propose cost solutions: ask the landlord to cover costs, offer to contribute, or suggest grant programs and community funding.
- If you cannot reach agreement, apply to the provincial tribunal or contact the human rights office to request mediation or a decision.
Key Takeaways
- Start every request in writing and keep dated records.
- Medical documentation can help, but keep sensitive details minimal.
- Use official forms and the tribunal if you cannot resolve the issue informally.
Help and Support / Resources
- Residential Tenancies information and services (Service New Brunswick)
- New Brunswick Human Rights Commission
- Residential tenancy forms and guides (Service New Brunswick)
