Who enforces rental laws and deals with landlord non-compliance in New Brunswick?
The New Brunswick Residential Tenancies Tribunal (visit site) handles enforcement of tenancy laws.
What is the main law covering landlord responsibilities in New Brunswick?
The Residential Tenancies Act of New Brunswick (view legislation).
What should I do if my landlord is not making necessary repairs?
Inform your landlord in writing first. If unresolved, file a Tenant’s Application for Assistance with the Tribunal.
Keep a dated written record of every repair request (email or letter) and take clear photos. If there is no timely fix, file a Tenant’s Application for Assistance with the Tribunal and attach your repair records as evidence.
How do I file a complaint against my landlord?
Submit a Tenant’s Application for Assistance (download form), explaining the issue to the Tribunal.
What penalties can a landlord face for breaking tenancy rules?
Landlords may be ordered to pay compensation, repair issues, or face fines as determined by the Tribunal.
Can my landlord enter my unit without permission?
No, landlords must give at least 24 hours written notice and can only enter at reasonable times for valid reasons.
Tenant privacy matters: landlords must give 24 hours written notice and can only enter at reasonable times for valid reasons. If entry happens without notice, keep records and file a Tribunal complaint.
What if my landlord raises the rent illegally?
Rent increases must follow legal notice periods. Dispute unlawful increases with the Tenancies Tribunal.
What documents do I need to support a complaint about my landlord?
Keep copies of notices, your lease, repair requests, photos, and any correspondence.
In addition to copies of notices, leases, and repair requests, gather receipts for any costs you incurred due to the issue and note dates of all communications. This helps the Tribunal evaluate your claim.
Can I get compensation if my landlord does not comply?
Yes, the Tribunal can award compensation if your landlord has caused you financial loss.
How long does it take the Tribunal to process a complaint?
Times vary, but you will typically get a response within a few weeks.
What is the penalty if a landlord locks a tenant out illegally?
Illegal lockouts can result in orders to let you back in and may include fines/compensation.
If a lockout occurs, document every incident with dates and times and contact the Tribunal immediately. Do not change the locks yourself; these actions can hurt your case and may be illegal.
Are landlords required to use official forms for notices?
Yes, landlords must use approved forms for things like notice to terminate.
How do I know if a notice to vacate is legal?
It must state valid grounds, correct notice period, and use the right form. Contact the Tribunal if unsure.
If my landlord refuses to return my security deposit, what can I do?
File a Tenant’s Application for Assistance to dispute with the Tribunal.
Can I stop paying rent if the landlord breaks the rules?
No, you must keep paying rent. Use the Tribunal to resolve issues instead.
What obligations do landlords have for repairs and maintenance?
Landlords must keep the premises in good repair and fit for habitation.
Is there a fee to file a complaint or application?
Filing most Tribunal tenant applications is free for tenants.
Can I appeal a decision made by the Tribunal?
Yes, you may appeal within 7 days after receiving the decision.
Is my landlord allowed to retaliate against me for filing a complaint?
No, retaliation (like eviction or threats) for asserting your rights is not allowed.
Can I anonymously report my landlord?
You must provide your information for the Tribunal to process your complaint.
What if my landlord does not give me a copy of the tenancy agreement?
Landlords must provide a copy on request; you can file an application if they refuse.
Who do I contact for urgent health or safety issues?
Contact local health or fire authorities, and also inform the Tribunal for tenancy enforcement.
What can I do if the landlord tries to change the locks?
Changing locks without consent is prohibited. Contact the Tribunal immediately.
How do I know if an eviction notice is valid?
The notice must state legal reasons, required notice period, and use correct forms.
What if the landlord enters my apartment without proper notice?
You can file a complaint with the Tribunal if privacy rules are breached.
Can my landlord charge me a penalty for late rent?
Only if your lease includes such a charge, and it must be reasonable.
What forms are required to dispute a rent increase?
Submit a Tenant’s Application for Assistance (download here).
Can the Tribunal force the landlord to make repairs?
Yes, the Tribunal can order landlords to fix issues within set timeframes.
If my landlord won’t provide receipts for rent paid, what can I do?
Landlords must provide receipts if requested; file a complaint if they refuse.
Are there limits on late fees landlords can charge?
Late fees must be reasonable—contact the Tribunal if you believe fees are excessive.
Late fees must be reasonable and tied to your lease; if you think a fee is excessive, gather your lease clause and receipts and file a Tribunal application to challenge it. Avoid paying disputed fees while the issue is resolved.
What happens if the landlord ignores a Tribunal order?
Failure to comply can result in further penalties and legal enforcement by the Tribunal.
Can I request a repair inspection from the Tribunal?
Yes, request an inspection as part of your application to the Tribunal.
What if my landlord tries to evict me for reporting them?
Retaliatory eviction is not lawful; the Tribunal can overturn such notices.
Are verbal rental agreements enforceable?
Yes, but written agreements are strongly recommended for your protection.
Can the landlord increase the rent at any time?
In fixed-term leases, rent can only change at renewal with proper notice (3 months in writing).
Where can I get official forms?
Official forms are available at the NB Tribunal's Forms page.
How much notice must my landlord give before evicting me?
Usually 3 months, but it may be less for unpaid rent or serious breaches.
If the landlord does not pay utilities as agreed, what are my options?
File an application with the Tribunal for non-compliance.
Can I be evicted without a written reason?
No, eviction requires written notice with valid legal grounds.
Can I apply as a group if all tenants are affected?
Yes, multiple tenants may file a joint application if impacted by the same issue.
Where can I get help filling out Tribunal forms?
Contact the Residential Tenancies Tribunal for guidance or visit a Service New Brunswick centre.
Can I bring someone to a Tribunal hearing?
Yes, you may bring a support person or representative.
How do I withdraw a complaint after filing?
Contact the Tribunal in writing to withdraw your application.
Are tenants responsible for minor repairs?
Tenants must keep the unit reasonably clean and report damage but major repairs are the landlord's duty.
Can my landlord evict me for complaining about code violations?
No, this is considered retaliation and not allowed.
What happens if my landlord shuts off essential services?
This is illegal; contact the Tribunal right away to restore services.
Can the Tribunal order reimbursement for costs I paid due to landlord neglect?
Yes, if proven, reimbursement may be ordered.
What documents do I submit with a complaint?
Attach any supporting evidence: photos, receipts, emails, or texts.
Can a landlord refuse to renew my lease without reason?
In periodic tenancies, landlords may terminate with proper notice, but not for discriminatory or retaliatory reasons.
