Tenants and short-term renters in New Brunswick may need accessible features or accommodations when booking private rentals, guest suites or short stays. This guide explains what accessibility means under provincial residential tenancy rules, how to request reasonable accommodations from a host or property owner, and what steps renters can take if an accommodation is refused. It covers tenant-focused examples, relevant forms and the tribunal process so you know how to document requests and prepare for hearings. Whether you need step-free access, visual or auditory supports, or other disability-related changes, this article helps renters understand their rights, practical next steps, and where to find official forms and tribunal contacts in New Brunswick.
Overview
Short-term rental arrangements can vary, but when accessibility needs arise tenants should know how provincial rules apply and where to get help. In New Brunswick the Residential Tenancies Tribunal handles many disputes about rental rights and remedies[1], and the governing legislation explains when tenants may request reasonable accommodations or modifications to a unit[2]. This section explains the practical steps renters can take and the forms they might use.
What hosts and renters must consider
- Give clear written notice when requesting an accommodation or modification.
- Ensure units meet basic habitability and safety standards even for short stays.
- Respect privacy and lawful entry rules when arranging changes such as ramps or grab bars.
How to request an accommodation
- Send a written request to the host or property owner describing the accommodation you need and why.
- Attach supporting documents such as a letter from a health professional or other relevant records.
- Propose reasonable solutions or temporary adjustments that would meet your needs.
- Set a reasonable timeframe for a response, for example within 14 days.
If your request is refused
- Ask the host for written reasons and keep that correspondence as evidence.
- If unresolved, you can file an application with the Residential Tenancies Tribunal for review and a decision[1].
- Prepare evidence: copies of requests, photos of the unit, medical documentation and any receipts or messages.
- Attend the tribunal hearing and present your documentation and proposed solutions.
Forms you may need
- Application to the Residential Tenancies Tribunal — used to start a formal review when a request is denied; include copies of your written request and supporting documents when you file.[3]
- Response or Reply form — used by a host or landlord to reply to an application; keep a copy for your records.
- Medical or supporting documentation — used to explain the need for an accommodation (provide only what is necessary and relevant).
Practical example: if you need a temporary ramp for a short-term stay, send a written request describing the need and proposed dates, attach any supporting notes from a health professional, and request the host respond within 14 days. If the host refuses, file the tribunal application with the attached evidence and copies of the correspondence so the adjudicator can assess reasonableness and safety.
Related topics for renters
For issues about unit safety or repairs see Health and Safety Issues Every Tenant Should Know When Renting. To review broader rights and responsibilities in this province consult Tenant Rights and Landlord Rights in New Brunswick. For help finding accessible listings consider external rental search tools such as Find rental homes across Canada on Houseme.
Key Takeaways
- Always make accommodation requests in writing and keep copies of all communication.
- Collect supporting documentation and photos to strengthen your case.
- If informal resolution fails, file with the Residential Tenancies Tribunal and attend the hearing prepared.
FAQ
- Can a short-term rental host refuse accessibility requests?
- Hosts can refuse only when a requested change is unreasonable or unsafe; tenants should ask for written reasons and keep evidence for a tribunal review.
- What steps should I take if a host refuses an accommodation?
- Send a written follow-up asking for reasons, collect supporting documents, and if still unresolved file an application with the Residential Tenancies Tribunal for a formal decision.[1]
- Do short-term rentals fall under New Brunswick tenancy rules?
- Coverage can depend on the length and nature of the stay; consult the Residential Tenancies Act for definitions and exceptions and contact the tribunal for guidance.[2]
How-To
- Gather documentation: medical letters, photos, receipts and copies of any prior communications.
- Send a clear written request to the host describing the accommodation and suggested timeline.
- If refused, file the tribunal application and attach your evidence and the original request.
- Attend the tribunal hearing and present your case; ask for the tribunal decision in writing.
Help and Support / Resources
- Residential Tenancies Tribunal - Government of New Brunswick
- Government of New Brunswick official site (housing and legislation)
