Accessible Communication: Notices & Formats in New Brunswick

Discrimination & Accessibility New Brunswick 3 min read · published March 29, 2026 Flag of New Brunswick
Tenants in New Brunswick have the right to receive rental notices and communications in accessible formats when they need them. This article explains how to ask for accessible notices, what formats landlords should provide, and what to do if a communication is not accessible. You will learn practical steps for requesting reasonable accommodation, documenting your requests, and using official provincial processes to resolve problems. The guidance uses plain language so renters and tenants can understand their options for notices about rent, repairs, inspections, or eviction. If you're preparing to request an alternate format, this piece shows what to include in your written request and how to follow up while keeping strong records.

Notices and accessible formats in New Brunswick

Under New Brunswick law, tenants can ask for notices and tenancy communications in a format they can use. The Residential Tenancies Tribunal handles disputes about tenancy notices and accommodations [1]. The provincial Residential Tenancies Act requires fair processes and includes rules about notice delivery and timing [2].

If a landlord sends a notice that you cannot read or access, you should request an alternative format in writing and explain the accommodation you need. Use clear language, state your preferred format (for example, large print, email, audio, or an accessible PDF), and give a reasonable window for response.

How to request accessible notices

  • Write a short request that names the document and the format you need (example: "Please send future notices in accessible PDF or large print").
  • Keep a copy of your request and any reply as evidence in case you need to apply to the tribunal.
  • Give the landlord reasonable time to respond; if a deadline is urgent, explain why faster delivery is needed.
  • If the landlord refuses, ask for a written reason and consider applying to the Residential Tenancies Tribunal.
Keep all written requests and replies together so you can show a clear timeline if needed.

When you request a format, be concise and offer a workable option. Mention any deadlines for the underlying notice (for example, a repair access date or a rent increase deadline) so the landlord understands time pressure. If you need help drafting a request, community legal clinics or tenant advisory services in New Brunswick can help.

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Official forms and when to use them

Some official forms you may need:

  • Application to the Residential Tenancies Tribunal (Form: Application) — use this to ask the tribunal to order a landlord to provide accessible communications; for example, when a landlord repeatedly ignores written requests. See the official Tribunal page [1].
  • Notice to Terminate a Tenancy (Form: Notice to Quit or provincial equivalent) — landlords use this to end a tenancy; tenants should request an accessible version immediately and act quickly if the notice includes short deadlines [3].
  • Evidence checklist or cover letter — not always a formal form, but useful: list the dates you asked for accommodation, copies attached, and the landlord's responses.

Learn more about your rights in New Brunswick on the government facts page and about steps after signing a lease: Tenant Rights and Landlord Rights in New Brunswick and What Tenants Need to Know After Signing the Rental Agreement.

If you are also looking for a new place that supports accessibility needs, try Find rental homes across Canada on Houseme to search listings by features and location.

FAQ

Can I ask for a notice in a different format if I have a disability?
Yes. Tenants may request accessible formats; make the request in writing and explain the format that works for you.
What if my landlord does not provide an accessible notice?
First keep a record of your request and any responses. If the landlord refuses or ignores you, you can apply to the Residential Tenancies Tribunal for assistance.
How quickly should I act when I receive an inaccessible notice with a deadline?
Act immediately: make a written request for an accessible version and document times. If the deadline is short, state the urgency and seek tribunal help without delay.

How-To

  1. Identify the specific notice and the format you need (large print, email, accessible PDF, audio).
  2. Send a concise written request to your landlord stating the accommodation and preferred delivery method; keep a copy.
  3. Wait for a response and record any communication; if the landlord agrees, confirm timelines and how you will receive documents.
  4. If the landlord refuses or does not respond in time, apply to the Residential Tenancies Tribunal and include your evidence checklist.

Help and Support / Resources


  1. [1] Residential Tenancies Tribunal - Service New Brunswick
  2. [2] Residential Tenancies Act - Government of New Brunswick
  3. [3] Official tenancy forms and guides - Government of New Brunswick

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Marie Dubois
Marie Dubois

Bilingual Housing Rights Advisor, Tenant Rights Canada

Marie covers tenant rights across Quebec and the Atlantic provinces in both English and French. With a background in Quebec civil law and residential tenancy, she is a trusted voice on the Tribunal administratif du logement process and francophone tenant rights.