Updating Application Info or Adding a Claim Form (Alberta LTB)

If you're a tenant in Alberta and need to update information or add a claim to your application at the Residential Tenancy Dispute Resolution Service (RTDRS), it's essential to follow the correct process and use the appropriate official forms. Whether you're handling a change in your contact info or seeking to include an additional dispute (such as repair issues, security deposit matters, or rent disputes), this guide walks you through every step, referencing Alberta’s Residential Tenancies Act (RTA) and up-to-date tribunal procedures. Understanding your rights and responsibilities is a crucial part of the process, and you are supported by the RTDRS every step of the way.

Understanding Dispute Applications in Alberta

In Alberta, most rental disagreements between tenants and landlords can be resolved through the Residential Tenancy Dispute Resolution Service (RTDRS). The RTDRS provides a faster and less formal alternative to court, helping tenants resolve issues like unpaid rent, security deposit returns, emergency repairs, and more.[1]

When Might You Need to Update an Application or Add a Claim?

  • Contact information changes (e.g., phone number, email, or address)
  • You realize you left out important details after submitting your initial application
  • New rental issues arise before your hearing—for example, repair problems or new costs
  • You need to clarify or correct facts in your previously submitted claim

Promptly updating your application helps ensure your hearing is efficient and your issues are fully addressed under the Residential Tenancies Act.[2]

Official Forms: Names, When to Use, and How

There are two key forms for tenants wanting to update information or add a claim to their RTDRS application:

  • Notice of Change of Applicant/Respondent Information (RTDRS Form)
    • View/Download the RTDRS Notice of Change Form
    • When to use: If any contact info (for you or the landlord) has changed after your original application.
    • Tenant Example: If you move and need RTDRS to send mail to your new address, submit this form as soon as possible.
  • Notice of Amendment (RTDRS Form)
    • View/Download the RTDRS Notice of Amendment Form
    • When to use: If you wish to add a new claim (such as new repair issues) or correct errors in your current application, before your hearing date.
    • Tenant Example: You filed for return of your deposit but later discover the landlord failed to complete a required repair; you file the Notice of Amendment to add the repair issue to your case.
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Step-by-Step: How to Update or Add to Your RTDRS Application

Making changes to your RTDRS application is straightforward when you follow these clear steps:

  1. Download the Correct Form: Decide if you need to update your contact details (use the Notice of Change) or add/change claims (use the Notice of Amendment).
  2. Complete the Form: Fill out the form with updated details or describe any new claims, attaching supporting documents (like emails, receipts, or repair photos).
  3. Submit to RTDRS: Send your completed form by email, in person, or via mail to the RTDRS office. Find contact details here.
  4. Serve Copies (if required): After filing, you may need to deliver a copy to the landlord (service rules depend on the amendment and timing).
  5. Confirm Acknowledgement: Wait for confirmation from RTDRS that your update or claim has been received and processed.
Be as specific and thorough as possible when adding claims or updating information. Attach any supporting evidence to improve your case.

Deadlines & Important Notes

  • Submit amendments before your hearing. Late changes may not be considered.
  • Some major changes may require RTDRS approval to proceed.

Always check RTDRS instructions for up-to-date rules and timelines, as ignoring deadlines could impact your ability to get a fair hearing.

Relevant Alberta Law and Where to Learn More

The processes above are guided by Alberta’s Residential Tenancies Act (RTA) and RTDRS procedures. The RTA summarizes rights and responsibilities for tenants and landlords, including how disputes are resolved.[2] For a quick overview of tenant rights and obligations in the province, read Tenant Rights and Landlord Rights in Alberta.

For tips on refund claims, check out How to Get Your Security Deposit Back with Interest When Moving Out.

Need a new place while this is in process? Find rental homes across Canada on Houseme for hassle-free searching.

FAQ: Updating Your Application or Adding a Claim in Alberta

  1. Can I change my RTDRS application after I've submitted it?
    Yes. Use the Notice of Amendment to add claims or correct errors, or the Notice of Change for contact information. Be sure to submit before your hearing date.
  2. Is there a deadline for updating or adding claims?
    Yes. Changes should be made as soon as possible before the hearing. Late amendments may not be accepted by the RTDRS.
  3. Do I need to tell my landlord if I add a new claim?
    Usually, yes. You'll often be required to serve a copy of the amended application to your landlord, following RTDRS service rules.
  4. What happens if I miss some information?
    If important details are missing, you may submit an amendment—however, late additions near the hearing date risk not being considered.
  5. Where can I get help filling out RTDRS forms?
    Tenant advocacy services and RTDRS staff can provide guidance, and official step-by-step instructions are available on the RTDRS site.

Key Takeaways for Alberta Tenants

  • Submit official update/amendment forms promptly to ensure all your issues are heard.
  • Check that you serve necessary documents to your landlord according to RTDRS guidelines.
  • Read Alberta's Residential Tenancies Act to understand your rights throughout the process.

Keeping your application accurate helps you get a fair and thorough RTDRS decision.

Need Help? Resources for Tenants


  1. RTDRS Alberta - Official tribunal for residential tenancy disputes. Learn more at the official website.
  2. Residential Tenancies Act (Alberta) - Sets out key tenant and landlord rights, disputes, and processes. Read the Alberta RTA here.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.