Dispute Resolution & LTB: FAQs for Alberta Tenants

Dispute Resolution & LTB Alberta published July 01, 2025 Flag of Alberta

Facing a dispute with your landlord or need help resolving issues with your rental in Alberta? Understanding the dispute resolution process and the Landlord and Tenant Board (LTB) equivalent in Alberta is essential for every tenant. Whether the issue involves rent, repairs, evictions, or security deposits, knowing your rights and the proper steps can make all the difference in reaching a fair solution.

Who Handles Tenancy Disputes in Alberta?

In Alberta, the Residential Tenancy Dispute Resolution Service (RTDRS) is the official body that manages most rental disputes between tenants and landlords.[1] The RTDRS offers a quicker, less formal alternative to court for resolving issues like unpaid rent, evictions, and security deposit returns.

What Rental Issues Can the RTDRS Help With?

The RTDRS can address many common problems tenants face during their rental period. Typical cases include:

  • Security deposit disputes
  • Eviction applications
  • Alleged non-payment of rent
  • Requests for repairs or maintenance that aren't being addressed
  • Lease termination disagreements

For more information on Alberta-specific rights and responsibilities, see Tenant Rights and Landlord Rights in Alberta.

Key Forms for Alberta Tenants

Making your case with the RTDRS or responding to landlord issues often requires official forms. Here are some you may need:

  • Application for Residential Tenancy Dispute Resolution (RTDRS Form): This is the primary form tenants use to start a dispute. Use it if your landlord refuses to fix something vital or withholds your security deposit unfairly.
    Access the official RTDRS Application Form.[2]
  • Notice to End Tenancy (14-Day Notice): Tenants can use this when a landlord seriously breaches the rental agreement or habitability rules (for example, refusing essential repairs). It must be delivered in writing.
    Read more and download forms from the Alberta government.[3]
  • Tenant Statement and Evidence: Tenants must submit this with their application, including copies of letters, receipts, photos, or other proof.
    Get the statement of evidence template.

Always keep copies of anything you submit to the RTDRS for your records.

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What Rights Do Tenants Have During Disputes?

Both tenants and landlords must follow Alberta’s Residential Tenancies Act.[4] This law covers rent, deposits, repairs, and eviction rules. As a tenant, you have the right to:

  • Receive proper notice for any rent increase, eviction, or entry
  • Live in a safe, well-maintained home
  • Dispute an eviction or rent increase if you believe it’s unfair or illegal
  • Apply to the RTDRS for a hearing if issues with the landlord can’t be resolved directly

If you’re unsure about routine vs. emergency repairs, refer to our article Routine Repairs in Rental Units: Tenant and Landlord Responsibilities.

Resolving Problems Before Using the RTDRS

Before making an application, it’s best to try solving problems directly with your landlord. This might involve:

  • Writing a polite, dated request for repairs or issue resolution
  • Discussing the problem in person and documenting the discussion
  • Sending copies of any supporting evidence (photos, text messages, receipts)
If you reach an agreement, write it down and have both parties sign it for your records.

If these steps don’t work, the RTDRS can formally review your case.

Typical Dispute Resolution Timeline

Here’s what Alberta tenants can expect once the RTDRS receives an application:

  • File your application package and evidence with the RTDRS
  • Receive a notice of hearing (usually within 5-15 days)
  • Prepare to present your case and evidence at the hearing, which can be by phone or virtually
  • The RTDRS hearing officer will issue a binding, written decision

This process is designed to be faster and less formal than court proceedings.

Common Rental Issues That Lead to Disputes

Many disputes arise from everyday rental problems, such as:

  • Disagreements about security deposits (amount, reasons for deductions, return timelines)
  • Concerns about repairs, pest control, or unsafe living conditions
  • Unclear terms about rent payments or increases

For a detailed overview of common issues and resolution tips, see Common Issues Tenants Face and How to Resolve Them.

External Resources for Alberta Tenants

Official guidance and help are available from:

For a centralized hub to Find rental homes across Canada on Houseme, this is an easy tool to search available rentals.

  1. What is the RTDRS and when should I use it?
    The Residential Tenancy Dispute Resolution Service (RTDRS) is Alberta’s simplified tribunal for resolving tenancy disagreements. Use it if you and your landlord can’t settle a dispute around rent, repairs, deposits, or eviction.
  2. How much does it cost to submit an RTDRS application?
    The standard application fee is $75, but fee waivers may be available if you’re on a limited income. Check the RTDRS website for current information.
  3. Can I be evicted without notice in Alberta?
    Landlords must generally provide written notice unless the situation involves illegal activity or an emergency. Tenants can contest evictions through the RTDRS.
  4. Do I need to hire a lawyer to use the RTDRS?
    No legal representation is required. The process is designed for tenants and landlords to represent themselves, but you may seek legal advice if desired.
  5. What should I do if my landlord won’t return my security deposit?
    Try to resolve it directly. If unsuccessful, apply to the RTDRS. Read more in Understanding Rental Deposits: What Tenants Need to Know.
  1. How do I apply to the RTDRS in Alberta?
    Gather your evidence, fill out the Application for Residential Tenancy Dispute Resolution, pay the fee, and submit everything via the RTDRS portal, by mail, or in person.
  2. How do I prepare for an RTDRS hearing?
    Organize documents, bring witness statements (if any), and review your application and all correspondence with your landlord. Practice explaining your issue clearly and concisely.
  3. How can I end my tenancy if my landlord breaks the rules?
    You can use the Notice to End Tenancy (14-Day Notice) form, making sure to describe the violation, attach supporting proof, and deliver the notice in person or by mail.
  4. How do I appeal an RTDRS decision?
    If you believe the decision was made in error, you may be able to appeal to the Alberta Court of King’s Bench. Legal advice is strongly recommended for appeals.

Need Help? Resources for Tenants

  1. The RTDRS is Alberta’s main tribunal for rental dispute resolution. Most issues can be solved here without going to court.
  2. Always keep thorough records, use official forms, and submit clear evidence for a successful application.
  3. Tenants have strong rights to safe housing and fair treatment under Alberta’s Residential Tenancies Act.

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Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.

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