Facing a dispute with your landlord in Alberta? Knowing how to prepare and present evidence is key to success at your Residential Tenancy Dispute Resolution Service (RTDRS) or court hearing. Whether your issue involves repairs, rent increases, eviction notices, or deposit disputes, clear evidence can make all the difference. This guide explains every step, from gathering documents to submitting official forms, in straightforward language suited for Alberta tenants.

Who Oversees Tenant Dispute Hearings in Alberta?

Residential tenancy disputes in Alberta are handled by the Residential Tenancy Dispute Resolution Service (RTDRS) and the Provincial Court of Alberta. The RTDRS offers a faster, more informal option for most landlord-tenant disputes.

What Is Evidence and Why Does It Matter?

In a tenancy hearing, evidence is any information you present to support your side of the story. This can include:

• Leases or rental agreements
• Receipts and payment histories
• Photographs or videos
• Inspection reports
• Emails, notes, and text messages
• Witness statements

Good evidence is factual, relevant, and directly supports your case. For example, if you are seeking the return of your security deposit, produce a signed move-in inspection form, payment receipts, and photos of the unit when you left.

Gathering and Organizing Your Evidence

Start by making a list of all the key facts you need to prove and match each one to a piece of evidence. Organize your documents logically, with clear labels and explanations.

• Sort evidence by date or type (e.g., all emails together, then all photos together)
• Use a cover page or index for larger submissions
• Provide copies, not originals, unless requested by the tribunal

If your issue relates to repairs, consider including landlord correspondence and inspection forms. The Routine Repairs in Rental Units: Tenant and Landlord Responsibilities guide may help clarify what to expect.

Official Alberta Forms: What You Must Submit

The RTDRS requires tenants to use specific forms when applying for a hearing. The most common are:

• Application for Dispute Resolution (RTDRS Form 1): Use this if you want to resolve issues like unpaid security deposits, eviction notices, or unaddressed repairs. Download and instructions available on the official Alberta government website.
• Notice of Hearing: Once your application is accepted, you’ll receive a Notice of Hearing with the date, time, and type (phone, in-person, or video). You must serve this notice and your evidence package to your landlord, usually at least 3-5 days before the hearing. Read full details about service rules via the RTDRS Regulation.

Example: If your landlord refuses to return your deposit after move-out, file a Form 1 with supporting documents (move-out inspection, photos, payment receipts). Serve the Notice of Hearing and your evidence to your landlord following RTDRS requirements.

Tips for Submitting Evidence to the RTDRS

• Submit legible copies, with each page numbered
• Highlight or flag critical pieces (e.g., damage photos, email confirmations)
• Send your evidence package by the deadline set in your Notice of Hearing
• Keep proof that you served the landlord (mail receipt, hand delivery statement, or email confirmation)

For issues touching on rental payments, the Tenant's Guide to Paying Rent: Rights, Responsibilities, and Tips includes advice on tracking and documenting your rent history.

What If You Need Inspection Reports?

Inspection reports are especially helpful when damage or repairs are in dispute. Alberta requires both landlords and tenants to complete move-in and move-out inspection reports. See the Guide to the Initial Rental Property Inspection for Tenants for more on the process and tips.

What Happens During the RTDRS Hearing?

RTDRS hearings may happen by phone, video, or in person. At the hearing, both sides present their evidence, call witnesses if desired, and answer the Decision Maker's questions. Bring an extra copy of your evidence for reference. Carefully explain how each item supports your claims.

It's not just what you say—it's what you can prove! Well-prepared evidence shows you’re organized and credible.

Relevant Legislation for Alberta Tenants

Tenancy rules in Alberta are set by the Residential Tenancies Act (Alberta). Familiarize yourself with its basic provisions before your hearing, as the law decides what you need to prove and what remedies you can seek.^[1]

To read more about your rights as a tenant, visit Tenant Rights and Landlord Rights in Alberta.

Looking for a new place? Find rental homes across Canada on Houseme—Canada's all-in-one map-based rental platform.

FAQs on Evidence and Hearings in Alberta

1. What types of evidence are most useful in an RTDRS hearing?
   Written records (emails, leases), dated photos, inspection reports, payment receipts, and witness statements are all valuable. Relevance and clarity are most important.
2. Do I have to submit originals, or are copies okay?
   Submit copies of your evidence unless told otherwise by the RTDRS. Keep originals if your case goes to court later.
3. Where do I find Alberta RTDRS application forms?
   Find and download all official forms on the Alberta government’s RTDRS page.
4. What if I miss the deadline to serve my evidence?
   Inform RTDRS immediately. The tribunal may let late evidence in with permission, but it could be refused. Always try to meet deadlines.
5. Is legal help required for RTDRS hearings?
   No, but you can ask a support person, paralegal, or lawyer to assist. Tenants often represent themselves using organized evidence.

Conclusion: Key Takeaways

• Well-organized, dated, and relevant evidence increases your chances of success.
• Use official RTDRS forms and follow all procedures for submitting and serving documents.
• Prep early, meet deadlines, and consult Alberta’s Residential Tenancies Act for more guidance.

Remember, solid evidence helps you present your case with confidence and clarity.

Need Help? Resources for Tenants

• Residential Tenancy Dispute Resolution Service: Details on applications and evidence requirements.
• Residential Tenancies Act (Alberta): Official provincial tenancy law.
• Alberta Residential Tenancies Advisory: 310-0000 (toll-free in Alberta)
• Local Legal Clinics: Offer guidance for low-income tenants—consult your municipality’s directory.

---

1. Residential Tenancies Act (Alberta): Full text of Alberta’s tenancy law
2. Alberta Residential Tenancy Dispute Resolution Service (RTDRS)

Categories

Tenant Rights & Responsibilities Rent & Deposits Leases & Agreements Moving In / Out Maintenance & Repairs Evictions Roommates & Shared Housing Discrimination & Accessibility Utilities & Services Affordable Housing & Subsidies Dispute Resolution & LTB Safety & Security Privacy & Entry by Landlord Special Tenancy Situations Tenant Insurance & Liability Post-Eviction Resources Landlord Compliance & Penalties Legal Precedents & Case Summaries Mental Health & Tenancy