If you're a renter in Alberta facing issues like overdue repairs, security deposit disputes, or eviction, knowing how to bring your case to the provincial decision-maker is essential. This guide walks you through the process of applying to the tribunal that handles landlord and tenant disputes in Alberta, with clear, practical advice for tenants.

Who Handles Tenant and Landlord Disputes in Alberta?

In Alberta, residential tenancy disagreements are addressed by the Residential Tenancy Dispute Resolution Service (RTDRS)—an alternative to going to court. The RTDRS is designed to help tenants and landlords resolve disputes quickly, affordably, and without a lawyer.

When Should Tenants Apply to the RTDRS?

The RTDRS can help with most common problems, including:

• Unreturned security deposits after moving out
• Eviction disputes or notices you believe are unfair
• Repairs and maintenance issues not addressed by your landlord
• Disputes about rent increases or payment issues
• Claims about property damage, cleaning, or compensation

Note: If you are being evicted for unpaid rent, you may also want to review your rights and obligations as a tenant. See Obligations of Landlords and Tenants: Rights and Responsibilities Explained for more information.

Legislation That Applies

The main law protecting tenants in Alberta is the Residential Tenancies Act (RTA).^[1] It sets out timelines, reasons for eviction, security deposit rules, and the rights of both tenants and landlords.

How to Apply: Step-by-Step

Filing a tenant application with the RTDRS is straightforward if you prepare properly. Here are the steps you should follow:

1. Try to Resolve the Issue First

Before turning to the RTDRS, try talking with your landlord. Explain the problem in writing and keep copies. Many issues—especially around repairs or deposits—can be sorted out without a formal hearing.

2. Gather Your Evidence

• Your lease or rental agreement
• Photos, text messages, or emails about the issue
• Receipts or records of payments
• Inspection reports, if applicable (for tips on inspections, see Guide to the Initial Rental Property Inspection for Tenants)
• Any relevant notices or correspondence from your landlord

3. Choose the Right Application Form

Tenants use the ‘Application for Remedy’ (Form RTDRS-5) to start a case.^[2]

• When to use: If you want to challenge an eviction, get your deposit returned, claim for unpaid compensation, or request other orders.
• Where to find it: Download from the official Alberta RTDRS website.
• Example: You moved out, but your landlord hasn’t returned your deposit without proper explanation—use this form.

4. File Your Application

• Online: You can submit your completed Form RTDRS-5 and supporting evidence online via the Alberta RTDRS portal.
• By Mail or In Person: You may also file at a Service Alberta registry location. Full instructions are in the filing process guide.
• Pay the required application fee (as of 2024, generally $75–$100, but waivers are available for low-income tenants).

5. Serve the Landlord Properly

After filing, you must give a copy of your application and supporting documents to your landlord (serving notice), following the timelines and methods set out in the RTDRS guide. Keep your proof of service.

6. Prepare for Your Hearing

• The RTDRS will set a hearing date, typically by phone or video. Read all notices carefully.
• Organize your documents and practice stating your case clearly.
• You may have a support person or advocate attend with you.

For more information about common rental issues and how to prepare evidence, see Common Issues Tenants Face and How to Resolve Them.

After the RTDRS Decision

The RTDRS provides a written order, which is legally binding. If the landlord does not follow the order (for example, does not pay a deposit or complete repairs), you may need to take further steps, such as enforcing the order through the courts.

Know Your Rights as a Tenant in Alberta

Understanding your basic tenant rights—such as what landlords can and cannot do with rent, repairs, and deposits—helps you make an informed decision about applying. For more, visit Tenant Rights and Landlord Rights in Alberta.

Looking for a new place or want to compare your options? Browse apartments for rent in Canada with Houseme's map-based tools.

FAQs: Alberta Tenant Applications

1. What issues can tenants bring to the RTDRS?
   Most disputes about rent, eviction, deposits, repairs, and compensation can be brought—except for certain types of subsidized housing, mobile homes, or illegal acts.
2. How much does it cost to file a tenant application?
   As of 2024, the fee is around $75–$100. You might qualify for a fee waiver if you have low income.
3. Can I appeal a decision made by the RTDRS?
   In most cases, you can apply for appeal to the Court of King's Bench—however, appeals are limited and sometimes only allowed on questions of law.
4. What if my landlord doesn't follow the RTDRS order?
   You can take the written order to court for enforcement. Guidance is available from RTDRS or legal clinics.
5. Do I need a lawyer to use the RTDRS?
   No. Most tenants represent themselves, but you may seek advice from a legal clinic or tenant support agency.

Conclusion: Key Takeaways for Alberta Tenants

• Apply to the RTDRS for fast, accessible resolutions to rental disputes.
• Collect thorough evidence and serve your landlord correctly.
• Your rights are set out in the Residential Tenancies Act.
• Knowledge and preparation are your best tools—help is available!

Need Help? Resources for Tenants

• Alberta Residential Tenancy Dispute Resolution Service (RTDRS): Filing information, forms, and contacts
• Service Alberta: Landlords and Tenants Information (guides, FAQs, complaint contacts)
• Legal Services: Centre for Public Legal Education Alberta (CPLEA) (free tenant resources)
• For a detailed look at your rights: Tenant Rights and Landlord Rights in Alberta

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1. Residential Tenancies Act (Alberta)
2. Alberta RTDRS Official Website

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