RTDRS Request Form: Alberta Tenant Guide

Facing a rental dispute in Alberta and need a faster way to resolve issues like unpaid deposits, repairs, or evictions? The province offers the Residential Tenancy Dispute Resolution Service (RTDRS) as an alternative to court. Understanding how to complete and submit the RTDRS Request Form can help tenants get decisions from an independent hearing officer—often much faster than traditional court processes.

What Is the RTDRS and When Should Tenants Use It?

The Residential Tenancy Dispute Resolution Service (RTDRS) is Alberta’s official administrative tribunal for most rental issues. Created under the Residential Tenancies Act, the RTDRS offers tenants and landlords a way to resolve disputes remotely, usually by phone or video, with legal authority equal to the courts.^[1]

• Common disputes handled: Security deposit returns, repairs or maintenance, eviction notices, unpaid rent, and more
• Who can apply: Most Alberta tenants or landlords (exceptions exist—see below)
• Faster decisions: Hearings are typically scheduled within weeks

The RTDRS is available if you want to claim your deposit, challenge a repair issue, or dispute an eviction (except for some complex cases reserved for Provincial Court).

Understanding the RTDRS Request Form (Form 1)

The key to starting your case is the RTDRS Request for Application (Form 1). This official form is used by tenants (or landlords) to outline their dispute and request a hearing.

• Official form: RTDRS Request for Application (Form 1)
• Where to get it: Download directly from Government of Alberta – RTDRS Forms
• When to use:
  • If your landlord refuses to return your security deposit on move-out
  • You have requested repairs but your landlord has not responded
  • You are served an eviction notice you believe is unlawful

Example: If your landlord won’t refund your security deposit after you moved out, you can file Form 1 to request a hearing and an official order for return of your money.

Step-by-Step: How to Complete and File the RTDRS Request Form

Filing the RTDRS Request Form is straightforward—here’s what Alberta tenants should do:

• Download the correct Form 1 from the official RTDRS site
• Fill in your contact information, property address, landlord’s details, and a clear description of your issue
• Attach supporting documents (lease, photos, communications, or deposit records)
• Submit the form online, by mail, or in-person as directed on the form
• Pay the application fee or apply for a fee waiver if eligible

Once received, the RTDRS schedules your hearing and informs the landlord. Be sure to keep copies of all documents for your records.

Which Issues Can or Cannot Go to the RTDRS?

Most rental problems—including deposit returns, rent disputes, repairs, and some evictions—can be heard by the RTDRS. However, cases involving personal injury, criminal matters, or complex damages must go to the Provincial Court of Alberta instead.

• Eligible: Return of security deposit, repair disputes, illegal entry, early lease termination
• Not eligible: Personal injury claims, damage over $50,000, or cases involving matters outside landlord-tenant law

For more about resolving everyday rental issues, see Common Issues Tenants Face and How to Resolve Them.

After Submitting the RTDRS Request Form: What to Expect

When the RTDRS receives your application:

• You’ll receive notice of your hearing date and instructions for participating (usually by phone or video)
• The landlord is formally notified and can respond
• Prepare your supporting evidence—photos, emails, text messages
• A hearing officer will hear each side, then provide a binding decision

Most decisions are made quickly. If the hearing officer orders a landlord to pay you money or perform repairs, the order is enforceable by law.

Tips for Tenants to Strengthen Your Application

• Clearly describe your issue and what you want resolved
• Attach proof: Photos, dated communications, receipts, leases
• File the correct form and pay fees promptly

Know Your Rights as a Tenant in Alberta

Familiarize yourself with the Tenant Rights and Landlord Rights in Alberta for a full overview of protections under the Residential Tenancies Act. If you have questions about obligations or dispute processes beyond the RTDRS, review your lease and provincial law in detail.

For more landlord and tenant obligations, see Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

Looking for a new place to rent? Search Canadian rentals with interactive map view to find properties matching your needs across Alberta and beyond.

1. What is the RTDRS Request Form and how do I access it?
   The RTDRS Request for Application (Form 1) is the official form used to start a dispute with Alberta's RTDRS. Download it from the Government of Alberta RTDRS forms page.
2. How much does it cost for tenants to file with RTDRS?
   The application fee can be found on the RTDRS website. Fee waivers are available for tenants experiencing financial hardship.
3. What evidence should I include with my RTDRS application?
   Include copies of your lease, deposit records, any written communication with your landlord, receipts, photos, or other proof related to your dispute.
4. What happens after I file the RTDRS Request Form?
   You will be notified of your hearing date and given instructions to participate. The landlord is also notified. A hearing officer will make a legally binding decision after review.
5. Can I use the RTDRS for all rental issues?
   No, certain cases (like personal injury or claims over $50,000) must go to Provincial Court. Most common disputes can be resolved by the RTDRS.

Key Takeaways for Alberta Tenants

• Use the RTDRS Request Form (Form 1) for most rental disputes—fast, legal, and accessible
• Carefully document your case with evidence to improve your chances of success
• The RTDRS is less formal than court, but its decisions are legally binding

Summary: Alberta's RTDRS process empowers tenants to resolve rental problems efficiently. Understanding how to use the Request Form is the first step to protecting your rights.

Need Help? Resources for Tenants

• Residential Tenancy Dispute Resolution Service (RTDRS): Apply, access forms, or call 780-644-3000 (Edmonton) / toll-free 310-0000
• Alberta Residential Tenancies Act – Overview and full legislation
• Centre for Public Legal Education Alberta (CPLEA): Free tenant resources and plain language guides
• Alberta Civil Liberties Research Centre: Advocacy and legal information

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1. Residential Tenancies Act, official legislation (Alberta Queen’s Printer)
2. Residential Tenancy Dispute Resolution Service, official provincial government page

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