RTDRS Fee Waiver Form: Alberta Tenant Guide

If you're a renter in Alberta facing issues like eviction, repairs, or security deposit disputes, the Residential Tenancy Dispute Resolution Service (RTDRS) can give you a fast and cost-effective alternative to court. However, for some tenants, even the RTDRS application fee might feel like a barrier. Alberta's RTDRS Fee Waiver Form exists to help tenants with low income access justice by making this valuable service free of charge, if you qualify.

What Is the RTDRS and Who Can Apply?

The Residential Tenancy Dispute Resolution Service (RTDRS) is an official tribunal operated by Alberta's government. It's designed for tenants and landlords to resolve disputes without the complexity of court. RTDRS can help with issues like unpaid rent, eviction, repair requests, and return of security deposits under the Residential Tenancies Act (Alberta)[1].

Understanding the RTDRS Fee Waiver Form (Form L11)

To apply for an order at RTDRS, there's normally a fee of $75. If you're experiencing financial hardship, you may be eligible to have this fee waived by submitting the Application for Waiver of RTDRS Filing Fee (Form L11).

If you or someone in your household receives government income support, AISH, or you have low income, the RTDRS may waive your application fee. This helps ensure access to justice for all Alberta tenants.

When to Use the RTDRS Fee Waiver Form

  • If you cannot afford to pay the RTDRS application fee due to low income or financial hardship
  • If you want to file an application with RTDRS regarding problems like eviction, withheld security deposits, or major repairs

For example, a tenant who lost their job and needs to file a dispute over withheld security deposit money can complete Form L11 to have the fee waived.

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How to Complete and Submit Form L11: Step by Step

Here’s how Alberta tenants can successfully request a fee waiver through the RTDRS:

  • Download Form L11: Access the Application for Waiver of RTDRS Filing Fee directly from the Alberta government site.
  • Complete the Form: Provide your contact details, reasons for requesting the waiver, and any supporting financial information.
  • Attach Supporting Documents: If possible, include proof like recent pay stubs, a notice of assessment, or documents confirming government assistance (AISH, social income support, etc.).
  • Submit Your Application: Deliver your completed form and documents alongside your RTDRS application in person, by mail, or via email as per the RTDRS instructions.
  • Wait for a Decision: RTDRS staff will review your eligibility and notify you if your fee has been waived before proceeding with your case.

Make sure all information is accurate to prevent delays.

Who Qualifies for the RTDRS Fee Waiver?

You may qualify if you:

  • Receive Alberta Works, AISH, or similar government assistance
  • Demonstrate financial hardship through recent income statements
  • Meet low-income thresholds as set by RTDRS

The decision is made by RTDRS staff on a case-by-case basis.

Why the RTDRS Fee Waiver Matters for Tenants

This waiver ensures that Alberta tenants can pursue fair treatment, even when facing financial difficulty. For example, if you're dealing with Common Issues Tenants Face and How to Resolve Them like unreturned security deposits, repairs, or sudden eviction, waiving the fee makes justice more accessible.

If you're denied a waiver, you may reapply if your financial circumstances change. Speak to RTDRS staff for more guidance.

Other Tips When Using the RTDRS

  • Prepare all supporting evidence for your dispute, such as payment records or inspection photos.
  • Review your Obligations of Landlords and Tenants: Rights and Responsibilities Explained to strengthen your case.
  • Consider seeking advice from a tenant support organization if your case is complex.
  • Canada's best rental listings platform can help you find new rental options if your dispute means you need to move.

FAQ: Alberta RTDRS Fee Waiver for Tenants

  1. Who is eligible for the RTDRS Fee Waiver in Alberta?
    Tenants receiving government income support, AISH, or with low income may be eligible. RTDRS staff reviews each application individually.
  2. Is there a fee to apply for dispute resolution at RTDRS?
    Normally, there's a $75 fee, but this may be waived if you use Form L11 and qualify based on financial need.
  3. What documents do I need to submit with the Fee Waiver Form?
    Attach recent pay stubs, a social assistance confirmation, or other proof of financial hardship.
  4. Can my application be delayed if I request a fee waiver?
    Your case proceeds only after RTDRS approves or denies your waiver request, so apply early. RTDRS will inform you of their decision promptly.
  5. Where can I get help filling out the Fee Waiver Form?
    Tenant support organizations or the RTDRS office can help you with the process.

Conclusion: Key Takeaways for Alberta Tenants

  • The RTDRS Fee Waiver Form removes financial barriers to dispute resolution.
  • Make sure to submit all required supporting documents for a quick decision.
  • If you can't afford the application fee, applying for waiver helps you protect your rights under Alberta's tenancy laws.

Remember, knowledge of your rights empowers you to resolve conflicts fairly.

Need Help? Resources for Tenants


  1. Residential Tenancies Act (Alberta): Read the current legislation
  2. RTDRS Fee Waiver Form (L11): Download the official form
  3. RTDRS Official Information: Government of Alberta – RTDRS
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.