How to Request an RTDRS Hearing Audio Recording in Alberta

If you have attended a hearing at the Residential Tenancy Dispute Resolution Service (RTDRS) in Alberta, you may want a copy of the audio recording for your records or to review what was said. As a tenant facing issues such as rent increases, repairs, or disagreements with your landlord, understanding how to request this recording is important for protecting your rights and interests in Alberta.

What Is the RTDRS and When Would You Request an Audio Recording?

The Residential Tenancy Dispute Resolution Service (RTDRS) is the official tribunal in Alberta for resolving rental disputes, such as unpaid rent, eviction notices, or damage claims. The RTDRS offers a faster and less formal option than court for both tenants and landlords. All hearings before the RTDRS are audio recorded, ensuring an official record is maintained.

  • Tenants often request audio recordings if they wish to review evidence, are considering an appeal, or need an official record for future reference.
  • Landlords and property managers can also request the audio through the same process.

Hearing audio can be helpful when dealing with Common Issues Tenants Face and How to Resolve Them or when there is ongoing disagreement about what happened at a hearing.

Which Form Do I Need? RTDRS Audio Recording Request

The form you need is called the "RTDRS Audio Recording Request Form." As of 2024, there is no specific provincial number, but it is the approved and required form for this purpose.

Where to Find the Form

When Should Tenants Submit This Form?

  • If you have participated in or were a party to an RTDRS hearing in Alberta and want a copy of the audio
  • When preparing an appeal or to clarify the proceedings and testimony

For example, if you are disputing the outcome of a hearing about a rent increase or unpaid repairs, having the recording may provide key details to support your next steps.

Ad

How to Complete and Submit the RTDRS Audio Recording Request Form

Follow these basic steps to request the audio:

  1. Obtain the official form from the Government of Alberta website (see link above).
  2. Fill in your hearing details: case/file number, names of parties, hearing date.
  3. Provide your contact information (name, phone, email, mailing address).
  4. State your relationship to the hearing (tenant, landlord, representative).
  5. Sign and date the form.
  6. Submit to RTDRS: Email, mail, or deliver to a Government of Alberta Service Centre as instructed on the form. Fees may apply for copies.
If you need help with your application, RTDRS staff can answer questions about the process. Always keep copies of your submission for your own records.

Once your request is approved, the RTDRS will contact you about next steps, fees, and how you will receive your copy.

What to Expect After Submitting Your Request

The RTDRS will review your form for completeness. If approved, you may:

  • Receive a digital copy (often via secure download or USB)
  • Need to pay a small fee for production and delivery
  • Be contacted to verify your identity as a party to the hearing

Processing times vary, but you’ll typically be notified within 1–2 weeks about your request’s status.

Relevant Alberta Legislation

Tenant and landlord disputes in Alberta are governed by the Residential Tenancies Act and the Residential Tenancy Dispute Resolution Service Regulation. These laws set out your rights and responsibilities regarding disputes, evidence, and appeals.

To understand general rights and responsibilities, see Tenant Rights and Landlord Rights in Alberta.

Additional Tips for Tenants

Frequently Asked Questions about RTDRS Audio Recording Requests

  1. Who can request a copy of the RTDRS hearing audio?
    Only parties involved in the specific hearing (tenant, landlord, representative) or those with legal consent can request a copy.
  2. Is there a cost for obtaining a copy?
    Yes, there is typically a small administrative fee, depending on your preferred format (digital or physical).
  3. How long does it take to receive the audio recording?
    Most requests are processed within 1–2 weeks if the form is complete and payment is received.
  4. Can I use the audio recording for an appeal or another legal process?
    Yes, your copy can be submitted as evidence if you file an appeal or complaint.
  5. Where do I get help filling out the RTDRS Audio Recording Request Form?
    You can contact RTDRS directly or visit a Service Alberta Centre for assistance.

Conclusion: Key Takeaways for Alberta Tenants

  • The RTDRS audio recording is an important resource for tenants and landlords involved in dispute hearings.
  • Request your audio promptly using the official form to safeguard your interests if you anticipate further action.
  • Knowing your rights under the Residential Tenancies Act will help if you face future disputes.

Need Help? Resources for Tenants


  1. Residential Tenancies Act, RSA 2000, c R-17. [Read full legislation]
  2. Residential Tenancy Dispute Resolution Service Regulation, Alta Reg 98/2006. [Official regulation]
  3. RTDRS – Government of Alberta official forms and information: RTDRS website
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.