When facing a Landlord and Tenant Board (LTB) hearing in Alberta—formally handled by the Residential Tenancy Dispute Resolution Service (RTDRS)—tenants have important rights and responsibilities. However, many renters unintentionally undermine their own cases by making avoidable errors. This guide breaks down the top mistakes Alberta tenants make at RTDRS hearings and gives you practical advice to navigate the dispute process with more confidence.

Understanding Alberta’s LTB System

In Alberta, most tenant-landlord legal disputes are resolved through the Residential Tenancy Dispute Resolution Service (RTDRS). This tribunal handles issues like eviction, unpaid rent, and repairs. Alberta’s main tenancy law is the Residential Tenancies Act (RTA).^[1][2]

What Tenants Often Get Wrong at Alberta LTB (RTDRS) Hearings

RTDRS hearings can be daunting, especially if this is your first experience. Below are the most common mistakes tenants make—and what you can do instead.

1. Not Bringing the Right Evidence

• Failing to provide photographs, texts, or written records.
• Showing up with only verbal statements rather than proof.

2. Missing Important Deadlines or Failing to File the Correct Forms

To start or respond to an RTDRS case, you must use the right official forms within strict timeframes. For example:

• Application for Resolution of a Residential Tenancy Dispute (Form L1): Used to begin most cases. File this promptly if you’re starting an application. Official form and instructions here.
• Notice of Hearing: Sent to both parties when a hearing is scheduled. Watch for deadlines to submit evidence or responses.

If you don’t file the correct form or miss a deadline, your side of the story may not be heard. If you want more details about responsibilities as a tenant after your lease starts, see Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

3. Not Understanding Their Rights and Responsibilities

Many tenants lose cases because they rely on hearsay or assumptions about what the law says. For example, Alberta law sets out:

• The rules on security deposits (damage deposits)
• When a landlord can serve an eviction notice
• How repairs and maintenance are to be handled

Review the Tenant Rights and Landlord Rights in Alberta for a provincial overview.

4. Poor Communication or Unprofessional Behaviour at Hearings

• Interrupting the officer or other party
• Arguing emotionally instead of focusing on facts
• Failing to address the tribunal member respectfully

This can harm your credibility and your case. It helps to make notes ahead of time so you can stay calm and organized.

5. Not Reviewing the Legislation or Official Guidance

Reading Alberta’s Residential Tenancies Act might seem overwhelming, but you do not have to read it cover-to-cover. Focus on sections related to your issue (like repairs, rent, or termination). Official guides and summaries from Service Alberta are also helpful.

6. Not Preparing a Clear Timeline or Story

Before your hearing, organize your key facts in chronological order—from signing your lease to the current issue. This ensures your presentation is clear. For practical advice before and after signing your lease, check What Tenants Need to Know After Signing the Rental Agreement.

Action Steps: How to Prepare for Your RTDRS Hearing

Here’s a step-by-step summary for tenants preparing for dispute hearings:

• Read your lease and familiarize yourself with the RTA
• Gather all relevant documents, including repairs, rent payments, and communication records
• Submit the correct forms and evidence by the required deadlines to the RTDRS
• Plan your key points and bring a clear, fact-based timeline
• Attend the hearing on time, dress appropriately, and remain respectful

Preparation and clarity are your best protections. Take the time to organize and understand your case before your hearing date.

Still searching for your next rental? Find rental homes across Canada on Houseme and make your move stress-free.

FAQ: Tenant Questions About Alberta LTB (RTDRS) Hearings

1. What if I miss the hearing? If you miss your hearing without notifying the RTDRS, the tribunal can make a decision in your absence. Contact the RTDRS immediately if you have an emergency.
2. Can I bring a support person or witness? Yes, you may bring witnesses to support your case, but they should be prepared to speak to the facts of the situation.
3. Is there a fee to apply to the RTDRS? Yes, there is an application fee, but some tenants may qualify for a fee waiver if they show financial hardship.
4. How do I submit evidence? Submit all evidence, like documents or photos, as early as possible before the hearing, following the instructions in your Notice of Hearing.
5. What if I disagree with the RTDRS decision? You may be able to appeal to the Court of King’s Bench, but appeals are limited and time-sensitive. Seek legal advice if needed.

Conclusion: Key Takeaways for Alberta Tenants

• Be prepared: bring facts, documents, and the right forms.
• Understand Alberta tenancy law and your rights.
• Meet all deadlines and act respectfully at the hearing.

Reviewing your rights and getting organized early can greatly improve your chance of success before the RTDRS.

Need Help? Resources for Tenants

• Residential Tenancy Dispute Resolution Service (RTDRS) – Alberta Government
• Alberta Residential Tenancies Act – Alberta Government
• Centre for Public Legal Education Alberta – Landlord and Tenant Rights
• See provincial guidance on Tenant Rights and Landlord Rights in Alberta

---

1. [1] Residential Tenancy Dispute Resolution Service (RTDRS)
2. [2] Alberta Residential Tenancies Act (RTA)

Categories

Tenant Rights & Responsibilities Rent & Deposits Leases & Agreements Moving In / Out Maintenance & Repairs Evictions Roommates & Shared Housing Discrimination & Accessibility Utilities & Services Affordable Housing & Subsidies Dispute Resolution & LTB Safety & Security Privacy & Entry by Landlord Special Tenancy Situations Tenant Insurance & Liability Post-Eviction Resources Landlord Compliance & Penalties Legal Precedents & Case Summaries Mental Health & Tenancy