Smart Locks in Saskatchewan Rentals: Tenant Privacy Rights

Smart locks and digital entry systems are becoming common in rental homes across Saskatchewan. For tenants, these devices can bring peace of mind through enhanced security and convenience, but they also raise questions about privacy and landlord access. If you’re renting in Saskatchewan, it’s important to know your rights about smart locks, key distribution, and entry by your landlord.

Smart Locks in Saskatchewan Rentals: What Tenants Should Know

Under the Office of Residential Tenancies (ORT)—the official tribunal for rental disputes in Saskatchewan—tenants have the right to reasonable privacy and security in their homes. When it comes to smart locks and digital access, Saskatchewan’s Residential Tenancies Act, 2006 sets out the rules on locks, keys, and entry.

Who Can Install or Change a Smart Lock?

• Tenants cannot change or add locks (including smart locks) on doors or windows without the landlord’s written consent.
• If your landlord wants to install a smart lock, they must provide you with working access (such as a digital code or key fob).
• Landlords must also retain access in case of emergencies or allowable entry.

If you want to install your own smart lock (for example, for additional security), always ask for your landlord’s written permission first.

Privacy, Entry, and Sharing of Smart Lock Access

The law in Saskatchewan protects your right to privacy. Here’s how it applies to smart locks:

• Landlords cannot enter your unit without proper notice unless it’s an emergency.
• With smart locks, landlords must still comply with entry notice requirements under the Residential Tenancies Act, 2006.
• Notice of entry: Landlords must provide at least 24 hours’ written notice before entering, stating the date, time, and reason. Notice must be served between 8 a.m. and 8 p.m.
• In an emergency (like a gas leak or fire), the landlord can enter right away using their access (such as a spare smart lock code).

Landlords must not share your smart lock code, fob, or virtual key with anyone who is not authorized. If you have concerns your code has been shared or accessed without consent, contact your landlord in writing and seek advice from the ORT.

If you believe your landlord violated your privacy by entering without proper notice, you can file a complaint with the ORT.

When Is Written Notice Required?

The requirement for written notice applies whether your unit uses a physical key or a smart lock. Acceptable notice can be given by email, text message, or standard written form if agreed to in the lease.

Security Deposits and Property Condition

Damage to a smart lock or changing its codes without permission may lead to issues with your security deposit. Reviewing your rights regarding Understanding Rental Deposits: What Tenants Need to Know can help avoid disputes when moving out.

Your Rights and Responsibilities

Both landlords and tenants have legal obligations regarding locks and entry:

• Landlords must give tenants reasonable privacy and make sure the rental is secure.
• Tenants must not change smart locks, codes, or settings without written landlord approval.
• Both parties should keep lines of communication open about lock issues, malfunctions, or lost credentials.

See an overview in Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

Official Forms and How to Use Them

If you need to resolve a dispute about smart locks, privacy, or unauthorized entry, the following official form is commonly used in Saskatchewan:

• Application for Hearing (ORT Form 5) – Used by tenants to apply for a hearing with the Office of Residential Tenancies if you believe your privacy rights have been violated, including unauthorized entry or lock changes.
  Download Application for Hearing (Form 5)

Example: If your landlord installed a smart lock but failed to provide access, or if they entered without notice, you’d use Form 5 to request a hearing before the ORT. Complete the form, attach details or evidence if available, and submit it to the ORT as per instructions on the form.

Other Considerations for Smart Locks in Rentals

• Moving out: Return any digital fobs or reset codes to original landlord settings, just as you would with a standard key.
• Maintenance: Report malfunctioning or damaged smart locks promptly—prompt reporting protects both your security and liability.
• Incompatibility: If the system doesn’t work for your accessibility needs, discuss reasonable accommodations in writing.

For tenants in other provinces, check the local laws. If you’re in Saskatchewan, see Tenant Rights and Landlord Rights in Saskatchewan for a full overview.

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FAQs About Smart Locks and Tenant Rights in Saskatchewan

1. Can my landlord enter my apartment using a smart lock without my permission?
   No. Landlords need to provide at least 24 hours’ written notice before entering, except in emergencies. This rule applies whether the entry is with a physical key or a smart lock code.
2. Am I allowed to change the smart lock code on my own?
   No. You must have written landlord consent before making any changes to lock codes or hardware.
3. What should I do if the smart lock is not working or I lose access?
   Notify your landlord immediately in writing. They must ensure you have access to your home and address repairs quickly.
4. What form do I use if my landlord installs a smart lock and restricts my access?
   You can use the Application for Hearing (ORT Form 5) to file a complaint with the Office of Residential Tenancies.
5. Do I need to return digital keys or reset codes when moving out?
   Yes. You must return all digital fobs and/or reset smart lock codes as instructed by your landlord, similar to returning a physical key.

Conclusion: Key Takeaways for Tenants

• Landlords can install smart locks but must provide tenants with access and follow legal notice rules for entry.
• Tenants must not change or add locks without written permission. Protect your security by keeping codes private and reporting problems quickly.
• If disputes arise, use the proper ORT form and seek guidance—the law protects your right to privacy in your rental home.

Need Help? Resources for Tenants

• Office of Residential Tenancies (ORT): File complaints, apply for a hearing, and get information on your rights. Phone: 1-888-215-2222
• Saskatchewan Government Renting and Leasing Information: Guides, online services, and forms for tenants
• Local tenant legal clinics or Saskatchewan legal aid: Free or low-cost legal advice for renters

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1. Office of Residential Tenancies, Saskatchewan: https://www.saskatchewan.ca/government/government-structure/boards-commissions-and-agencies/office-of-residential-tenancies
2. Residential Tenancies Act, 2006 (Saskatchewan): View Saskatchewan Residential Tenancies Legislation
3. Application for Hearing (ORT Form 5), Saskatchewan: Official PDF

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