What to Do If No Move-Out Inspection Happens in Quebec
If you're moving out of your rental in Quebec and your landlord doesn't show up for your move-out inspection, it's normal to feel concerned. A move-out inspection protects both parties by documenting the property's state and preventing disputes. This guide explains your rights under Quebec law, what steps you should take, and how to safeguard your interests if the inspection is missed—so you don't risk unfair charges or deposit deductions.
Why Move-Out Inspections Matter in Quebec
In Quebec, a move-out (also called an “exit”) inspection is important because it documents the condition of your rental property when you leave. This helps determine whether you are responsible for any damage beyond normal wear and tear. While Quebec law does not require a move-out inspection, it is strongly recommended by the Tribunal administratif du logement (TAL) to avoid potential disputes1. A formal report can serve as crucial evidence if there are disagreements about damages or deposit returns.
What If Your Landlord Doesn't Do a Move-Out Inspection?
If your landlord doesn't schedule or attend a move-out inspection, you still have options to protect yourself:
- Document the condition: Take clear, dated photos and videos of every room, including appliances, windows, doors, and any damages (or lack thereof).
- Invite your landlord in writing: Ask to do a joint inspection. If they decline or don't reply, keep a copy of your request as proof.
- Prepare your own inspection report: Note the state of each part of the apartment. If possible, include a neutral witness (such as a friend) to sign your report.
- Return the keys by mail or in person: Get written confirmation or use registered mail for proof.
These actions can help prevent unfair deductions from your security deposit or accusations of property damage.
Security Deposits and Move-Out Inspections in Quebec
Landlords in Quebec are generally not allowed to collect security deposits, such as last month’s rent or damage deposits. If your landlord holds a deposit (with some exceptions for certain leases), the documentation from your move-out process becomes vital if there is a dispute2. For more details on security deposits, see Understanding Rental Deposits: What Tenants Need to Know.
Steps Tenants Should Take After a Missed Inspection
If you're unable to have a move-out inspection, you should:
- Contact your landlord in writing (email, registered letter) to suggest an inspection date before moving.
- Document your unit thoroughly just before leaving.
- Keep your own move-in inspection documents for comparison.
- Include any evidence of cleaning, repairs, or conditions that show you've met your responsibilities.
This record is important if the landlord later claims damages or refuses to return your deposit.
What Quebec Law Says
The main law is Quebec’s Civil Code of Québec, Book Five: Leases3. It covers tenants’ and landlords’ responsibilities, including property condition, repairs, and ending leases. The Tribunal administratif du logement is where you can resolve disputes about damage claims, deposit returns, or rental agreements.
Relevant Forms and How to Use Them
- Demand Form (Requête) – TAL Model: If your landlord unfairly withholds money or claims damages after you move out, you can file a claim with the TAL.
How to use: Complete the TAL's official application form along with your evidence (photos, inspection report) and submit online or in person.
For step-by-step help, see the How to Get Your Security Deposit Back with Interest When Moving Out guide.
Tips for Protecting Yourself When Moving Out
Even if your landlord skips the inspection, you can reduce your risk by:
- Following Essential Tips for Tenants When Moving Into a New Rental Home early in your tenancy—and keeping this habit at move-out
- Storing all correspondence and photo evidence in a safe place
- Knowing your rights (review the Tenant Rights and Landlord Rights in Quebec)
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Frequently Asked Questions: Move-Out Inspections in Quebec
- Does Quebec law require a landlord to do a move-out inspection?
No. Move-out inspections are not legally required in Quebec but are recommended to prevent disputes. - Can my landlord claim damages if no inspection was done?
Yes. The landlord can still make claims, but your own documentation can help protect you if there is no formal inspection report. - What if my landlord tries to deduct money from my deposit after no inspection?
If you believe the deduction is unfair, submit your evidence and file a complaint with the Tribunal administratif du logement. - What should I do with my keys if my landlord is unavailable?
Return them by registered mail and keep the receipt, or have a neutral witness present if you leave them at the property. - Where can I learn about my rights as a tenant in Quebec?
Review the full Tenant Rights and Landlord Rights in Quebec for detailed information.
Conclusion: Key Takeaways
- If your landlord misses the move-out inspection, protect yourself by documenting everything and clearly communicating in writing.
- Move-out inspections are not mandatory, but being proactive helps prevent future problems over damages or deposits.
- Know your legal rights, use proper forms if needed, and seek help from the TAL if necessary.
Need Help? Resources for Tenants
- Tribunal administratif du logement (TAL): Official information, forms, and online services
- Housing Committees (Comités logement): Local advocacy groups offer free support—find one through your municipality
- Quebec government Tenants' Rights: Learn about tenant obligations and protections
- Full guide: Tenant Rights and Landlord Rights in Quebec
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Bob Jones
Editor & Researcher, Tenant Rights Canada
Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.
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