Can Landlords Refuse Housing for Bad Credit in Quebec?

Finding a rental home in Quebec can be challenging, especially if you have a less-than-perfect credit history. Many tenants worry, "Can I be denied housing for bad credit in Quebec?" Understanding your rights and what landlords can (and cannot) ask for is crucial to securing your next home. This guide breaks down Quebec’s tenant protections, explains the role of credit checks, and offers actionable advice so you know how to respond if a landlord refuses your application.

Are Landlords Allowed to Refuse Tenants for Bad Credit in Quebec?

In Quebec, landlords often perform background checks, which can include reviewing your credit history. However, the law states that while landlords are permitted to request reasonable information to assess a rental application, they cannot discriminate based on certain protected grounds, such as race, age, religion, or social condition—including poverty and reliance on social assistance.

  • Landlords can ask for information related to your ability to pay rent, such as your employment status, income, or credit score.
  • Refusing a tenant solely due to bankruptcy, welfare status, or source of income may constitute discrimination under Quebec’s Charter of Human Rights and Freedoms.
  • If you believe you have been discriminated against, you can file a complaint with the Commission des droits de la personne et des droits de la jeunesse (CDPDJ).

Landlords are generally not legally required to accept tenants with bad credit, but the refusal must not be based on discriminatory reasons as defined by law.

The Role of Credit Checks in Quebec Rental Applications

Credit checks are a common part of the application process. Landlords must obtain your explicit consent before performing a credit check.

  • If you sign a rental application form that includes a section on credit checks, this usually constitutes consent.
  • You are free to refuse a credit check, but the landlord may decide not to rent to you as a result.
  • Being denied housing solely due to bad credit is legal, unless the refusal overlaps with discrimination.

Learn more about your general rights under Quebec rental law in Tenant Rights and Landlord Rights in Quebec.

Ad

What Is Considered Discrimination in Quebec Rentals?

Discrimination as per Quebec’s Charter of Human Rights and Freedoms includes refusing to rent because of:

  • Race, colour, religion, ethnic or national origin
  • Sex, gender identity or expression
  • Age, marital status, pregnancy
  • Sexual orientation
  • Social condition (e.g., welfare recipients, students, bankruptcy)
  • Physical or mental disability

If a refusal is directly tied to one of these protected classes, it may be considered discrimination, even if a poor credit history is mentioned.

Legal Protections for Quebec Tenants

The Quebec Civil Code governs residential tenancies. The Tribunal administratif du logement (TAL), formerly known as the Régie du logement, oversees tenancy disputes.

Key legal points for tenants:

  • Landlords cannot require a security deposit or last month’s rent—they may only ask for the first month’s rent.
  • There are strict procedures for lease applications, including rules about refusing tenants and required documentation.
  • Tenants have recourse if they believe they’ve faced discrimination or unfair refusal.

To understand these protections better, see Understanding Rental Deposits: What Tenants Need to Know.

What to Do If Denied Housing for Bad Credit

If you’ve been refused housing due to a poor credit rating, consider the following:

  • Ask the landlord directly if credit was the sole reason for denial. Document all interactions in writing.
  • If you suspect discrimination, you may submit a complaint to the CDPDJ or apply to the TAL.
  • Prepare other proof of reliability, such as references from previous landlords or evidence of consistent employment.
  • Consider including a co-signer or guarantor with your application.
Tenants with poor credit may increase their chances by providing strong references or offering additional documentation that demonstrates ability to pay rent.

Filing a Complaint: Forms and Practical Steps

If you believe a landlord has discriminated against you, you can file a complaint:

  • CDPDJ Discrimination Complaint Form: Used to report suspected discrimination under the Charter. Download and submit the official form here.
  • Application to the TAL (Tribunal administratif du logement): Used for tenancy disputes, including unlawful refusals. Browse official TAL forms (look for "Application to institute a proceeding").

When using these forms:

  • State why you believe the refusal was discriminatory—e.g. mention any comments or written explanations from the landlord.
  • Include supporting documentation: emails, text messages, copies of your application, etc.

Frequently Asked Questions

  1. Can a landlord check my credit in Quebec?
    Yes, but only with your written or verbal consent. If you refuse, the landlord can decide not to proceed with your application.
  2. Is it discrimination to deny someone with bad credit?
    No, unless the denial also involves a protected ground, like welfare status, disability, or race.
  3. Can a landlord ask for a security deposit in Quebec?
    No. Landlords may only require the first month’s rent, not a deposit or last month’s rent. See Understanding Rental Deposits: What Tenants Need to Know.
  4. What is the Tribunal administratif du logement?
    Quebec’s housing tribunal (TAL) resolves disputes between tenants and landlords. Visit the TAL website.
  5. Where can I search for affordable rentals with more flexible requirements?
    Find rental homes across Canada on Houseme, where you can filter for various rental types and landlord preferences.

Conclusion: Key Takeaways for Quebec Tenants

  • Landlords are allowed to consider your credit but must not discriminate.
  • Refusal based solely on bad credit is permitted unless it overlaps with protected characteristics.
  • If you believe your application was rejected unfairly, you can take action through the CDPDJ or TAL.

Remember, knowing your rights can improve your chances of successfully finding housing, even with a challenging credit history.

Need Help? Resources for Tenants


  1. Quebec Civil Code. Full text: Civil Code of Quebec
  2. Charter of Human Rights and Freedoms, Quebec. See the Charter here
  3. Tribunal administratif du logement (TAL). Quebec Housing Tribunal Official Site
  4. Commission des droits de la personne et des droits de la jeunesse (CDPDJ). File a Human Rights Complaint
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.