Whether you're moving into a new apartment or have lived in your rental for years, it's important to understand your maintenance obligations as a tenant in Ontario. The Residential Tenancies Act, 2006 details what you're required to do, while also setting out your landlord's responsibilities. Knowing the difference will help you avoid conflicts, maintain your home's condition, and protect your rights.
Maintenance: Tenant vs. Landlord Responsibilities
In Ontario, both tenants and landlords play a role in keeping a rental unit safe and livable. Your responsibilities are distinct from those of your landlord, and misunderstanding them can lead to issues or even disputes.
- Landlord's Role: Must keep the unit and building in a good state of repair, complying with health, safety, housing, and maintenance standards.
- Tenant's Role: Must keep your rental unit reasonably clean and repair any damage you — or your guests — cause, whether on purpose or by accident.
Want more details? See Obligations of Landlords and Tenants: Rights and Responsibilities Explained for a deeper breakdown.
What Are Tenants Responsible For?
- Keeping your unit clean and sanitary
- Repairing or paying for any damage you, your guests, or pets cause
- Not removing or disabling smoke or carbon monoxide alarms
- Reporting any needed repairs or safety concerns to your landlord promptly
For example, if your child breaks a window or you cause a hole in the wall, you are responsible for fixing it or covering costs. However, normal "wear and tear" does not count as damage you must repair.
What Are Not the Tenant’s Responsibilities?
- Major repairs like fixing the roof, electrical, or plumbing systems
- Maintenance due to wear and tear (e.g., faded paint, old carpets)
- Ensuring the property meets municipal property standards
It’s up to your landlord to keep your home safe and up to code. Learn more about Health and Safety Issues Every Tenant Should Know When Renting for tips on spotting and reporting hazards.
Dealing with Repairs, Requests, and Emergencies
Always contact your landlord in writing if you notice a problem that isn't your fault—such as leaky plumbing, faulty heating, or a broken appliance that came with your unit. Keeping records protects you if issues go unresolved.
- Routine Repairs: Report problems (e.g., broken fridge or leaking taps) to your landlord for repair.
- Emergencies: For urgent hazards (like no heat in winter), contact your landlord immediately. If you cannot reach them, you may arrange emergency repairs and seek reimbursement.
For more on who handles which repairs and best practices, review Routine Repairs in Rental Units: Tenant and Landlord Responsibilities.
Key Tribunal and Important Forms
Ontario's Landlord and Tenant Board (LTB) is the tribunal overseeing rental disputes.
- T2: Application about Tenant Rights – Use if your landlord won't fix serious problems after you've told them, such as a lack of heat or unsafe conditions.
Example: If you've emailed your landlord multiple times about a broken heater and nothing is fixed, you may submit the T2 form to the LTB. You'll need to provide evidence such as emails or photos. - Form N5: Notice to End Your Tenancy for Interfering with Others, Damage or Overcrowding – You may receive this form if you have caused damage and failed to repair or pay for it. If you receive an N5, you can fix the problem to avoid eviction within the timeline given.
Action Steps for Ontario Tenants
- Keep your unit reasonably clean and avoid causing damage.
- Promptly inform your landlord in writing if repairs are needed.
- If the landlord doesn’t respond, send a formal request or contact your local bylaw/property standards office.
- If repairs remain unresolved, consider filing a T2 application with the LTB, including supporting documentation.
For tenants in new rentals, check out Essential Tips for Tenants When Moving Into a New Rental Home to get started on the right foot. And for the best listings, Find rental homes across Canada on Houseme.
FAQ: Tenant Maintenance in Ontario
- Who is responsible for repairs in an Ontario rental? Landlords must handle repairs to keep the property safe and up to code. Tenants are responsible only for damage they cause and cleaning their space.
- If I accidentally damage something, what should I do? Inform your landlord right away, arrange for repairs, or offer to pay for the damage to avoid further action.
- What if my landlord refuses to fix a serious problem? Document the issue, provide written notice, and if no response, file a T2 application with the Landlord and Tenant Board.
- Can I be evicted for not keeping my unit clean? Landlords can serve a Form N5 notice if you repeatedly ignore cleanliness or cause damage. If you correct the issue in time, eviction can often be avoided.
- Where can I learn more about my rights? Visit Tenant Rights in Ontario for a full overview of laws and key resources.
Conclusion: Key Takeaways
- Tenants in Ontario must keep their unit clean and repair damage they cause, while landlords must maintain the property and ensure it is safe.
- Know your rights and responsibilities under the Residential Tenancies Act, 2006 to prevent disputes and maintain a healthy rental relationship.
- If issues persist, contact your landlord in writing, and use official forms if necessary.
Need Help? Resources for Tenants
- Landlord and Tenant Board (LTB) Ontario: Tribunal for resolving landlord-tenant disputes, filing forms, and resources
- Ontario Government: Renting in Ontario: Official government information and guides
- Ontario Tenant Support Centre: Free advocacy and support for tenants
- Tenant Rights in Ontario: Overview of laws and key information for Ontario tenants
