Top 50 Questions: Dispute Resolution & LTB for Tenants in Nova Scotia

Dispute Resolution & LTB Nova Scotia published June 26, 2025 Flag of Nova Scotia
Who handles tenant-landlord disputes in Nova Scotia?
The Nova Scotia Residential Tenancies Program handles such disputes.
What law protects tenants in Nova Scotia?
The Residential Tenancies Act (R.S.N.S. 1989, c. 401) governs tenant rights.
How do I file a complaint against my landlord?
You can file an Application to Director form with the Residential Tenancies Program.
Where can I find official forms for tenant disputes?
Official forms are available on the Nova Scotia Residential Tenancies Forms page.
What is Form J Application to Director?
Form J is used to start a dispute or request a hearing for issues like repairs, deposits, or return of property. Download at Application to Director Form J.
How do I request a hearing?
Use Form J, submit it to Access Nova Scotia, and pay the required fee.
How long do I have to respond to a landlord's application?
You must respond before the hearing date set by the Residential Tenancies Program.
If I receive a Notice to Quit, what should I do?
Review the notice reasons and file Form J if you wish to dispute it.
What types of disputes can tenants file?
Common disputes are about repairs, deposit returns, rent increases, and evictions.
What is a 'Director' in the Residential Tenancies Program?
A Director is an official who hears and decides tenancy disputes.
Does it cost money to file an application?
Yes, there is a small filing fee. See the latest fee details here.
How do I appeal a Residential Tenancies decision?
File an appeal with the Small Claims Court within 10 days of the decision.
What happens at a Residential Tenancies hearing?
Both sides present evidence, and the Director makes a legally binding decision.
Can I bring evidence to my hearing?
Yes. Bring documents, photos, and witness statements supporting your case.
Is mediation available for tenant disputes?
No. Hearings are formal and decided by a Director, not a mediator.
How are eviction disputes resolved?
Through a hearing after filing an Application to Director if you want to dispute the eviction.
Can I get help filling out forms?
Yes. Staff at Access Nova Scotia can guide you, or contact a tenant support organization.
What if I can't attend my hearing?
Notify the Residential Tenancies office right away to request a rescheduling.
Do I need a lawyer for a hearing?
No, but you may bring a lawyer or legal representative if you wish.
Can I get my security deposit back?
Yes, unless your landlord proves they have a valid reason to keep it, like repair costs.
How do I dispute a rent increase?
File an Application to Director if the rent increase is above the legal limit or not properly served.
What is a 'Notice to Quit'?
A Notice to Quit is a formal notice from the landlord ending your tenancy.
Can the landlord evict me without cause?
Only in situations allowed by law, such as owner-occupancy or renovations, and with proper notice.
How much notice must my landlord give before eviction?
It depends on the reason but is typically 3 months for most 'no fault' evictions.
What is Form K (Decision of the Director)?
This form provides the Director's decision after your dispute hearing. It's sent to both parties.
What if my landlord won't do repairs?
You can file Form J to request an order for repairs.
Can my landlord retaliate because I filed a complaint?
No, retaliation is illegal under the Residential Tenancies Act.
What happens if I lose my case?
You must follow the Director's decision, or you can appeal to Small Claims Court.
How long does the dispute process usually take?
Typically, a few weeks to a couple of months, depending on case complexity.
Can the landlord lock me out without a hearing?
No, only a formal order allows eviction and locks to be changed.
Can I withdraw my application after filing?
Yes. Contact the Residential Tenancies office as soon as possible before the hearing.
How do I serve documents to my landlord?
You can serve documents in person, by registered mail, or by any method approved by the Director.
Can I be evicted for late rent?
Yes, if rent remains unpaid, but you have some time to pay or respond before eviction proceeds.
What if my landlord doesn't follow the Director's order?
You may apply to Small Claims Court to enforce the order.
Are hearings in-person or virtual?
Hearings may be in-person or by phone/video. Check your hearing notice for details.
What is the standard of proof at a hearing?
Decisions are based on the balance of probabilities, meaning what is more likely to be true.
Can I settle with my landlord before the hearing?
Yes. Inform the Tenancies Program if you resolve your issue before the hearing.
Who keeps the security deposit during tenancy?
The landlord holds it in a trust account until the end of tenancy.
Can I see a copy of the landlord's application against me?
Yes. The Residential Tenancies Program will send you a copy with the hearing notice.
Can I attend the hearing if I filed the application?
Yes, you must attend to present your case and evidence.
Is interpretation available for hearings?
You may request language support when scheduling your hearing, if needed.
What if the landlord fails to attend the hearing?
The hearing may proceed, and a decision can be made in their absence.
How do I get a copy of the Director's decision?
You will be sent a copy by mail or email after the hearing.
Can I bring a friend to the hearing?
Yes, you may bring a support person or witness.
Are hearing records public?
No, hearings are not public and decisions are sent only to involved parties.
Do I still pay rent during disputes?
Yes, you must continue paying rent while a dispute is ongoing.
How do I find help with tenant rights?
Contact the Residential Tenancies Program or legal aid for advice.
What is Form E (Notice to Quit)?
Form E is used by landlords to officially terminate a tenancy. Download at Notice to Quit Form E.
Where do I submit tenancy forms?
Submit them to any Access Nova Scotia office or follow instructions on the form.

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Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.

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