Nova Scotia Tenant Mental-Health Rights & Accommodations Guide

Tenants in Nova Scotia have legal protections to ensure fair treatment and dignified housing, including for those dealing with mental health concerns. Understanding your rights about mental health and reasonable accommodation under Nova Scotia's laws is essential for advocating for yourself, keeping stable housing, and accessing support if obstacles arise. This guide covers your rights, steps to request accommodations, and where to turn if your needs aren't met.

Who Handles Tenancy and Mental Health Rights in Nova Scotia?

Residential tenancy issues in Nova Scotia are overseen by the Residential Tenancies Program (Service Nova Scotia). They handle landlord-tenant disputes, including those involving mental health accommodations.

Your Mental Health Rights as a Tenant in Nova Scotia

Nova Scotia tenants are protected under both provincial law and the Canadian Charter of Rights and Freedoms. The Residential Tenancies Act (RTA)^[1] governs most tenant-landlord relationships, and the Nova Scotia Human Rights Act^[2] prohibits discrimination based on disability, which includes mental health disabilities.

• Landlords cannot evict, harass, or refuse to rent to someone because of a mental health issue.
• If you need changes ("accommodations") to help you live in your rental because of a mental health concern, landlords must usually try to work with you, unless it creates an undue hardship (for example, major cost or safety risk).
• Your right to a safe and healthy rental exists regardless of mental health status—see Health and Safety Issues Every Tenant Should Know When Renting for common concerns.

Reasonable Accommodation: What Does It Mean?

Reasonable accommodation means a landlord must make adjustments or allow exceptions to rules, policies, or practices so you can fully use and enjoy your home.

Common Accommodation Examples

• Allowing a support animal in a "no pets" building for a tenant with a mental health-related disability
• Giving extra time to complete paperwork or apartment inspections
• Permitting a trusted support worker to visit

Landlords can request reasonable proof (often a letter from your healthcare provider), but cannot demand full medical records.

How to Request a Mental Health Accommodation from Your Landlord

Requesting an accommodation is your right, not a favour. Here are the steps:

1. Prepare a short written request explaining your need. Be clear that it is due to a disability protected under the Human Rights Act. For example: “Because of my mental health disability, I’m requesting [describe accommodation].”
2. Include a brief doctor’s note or letter from a health professional confirming your disability and why the accommodation is necessary (no detailed diagnosis required).
3. Give your request to your landlord by email or in writing. Keep a dated copy for your records.
4. If your landlord refuses, ask for the reasons in writing. Try to resolve the issue directly first.
5. If the problem continues, you may file a discrimination complaint with the Nova Scotia Human Rights Commission.

In some urgent cases, you may also apply to the Residential Tenancies Board for help.

Relevant Official Forms and When to Use Them

• Application to Director (Form D): Use this to apply for orders related to tenancies, such as enforcing accommodations, if a landlord is not cooperating. Download Form D from the province's official site. For example, if you requested an accommodation that was denied and believe your rights were violated, file this form with the Residential Tenancies Program.
• Human Rights Complaint Form: If you think your landlord has discriminated against you due to mental health, make a formal complaint through the Nova Scotia Human Rights Commission online form.

How the Law Protects Your Tenancy

Both the Residential Tenancies Act and Nova Scotia Human Rights Act protect against eviction or punishment because of a disability, including mental health. If you're dealing with a rental dispute related to accommodations, these laws offer grounds to challenge unfair treatment.

Related Topics and General Support

Get a fuller picture of your rights and responsibilities as a tenant in Nova Scotia with Tenant Rights and Landlord Rights in Nova Scotia. For broader help with issues after you move in, review Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

If you're considering moving to a new place, Find rental homes across Canada on Houseme to explore available options tailored to your needs.

FAQ: Mental Health Tenancy Rights in Nova Scotia

1. Can my landlord evict me if I have a mental health condition?
   No. A landlord cannot evict or refuse to rent to you because of a mental health disability. They must follow the law, which protects you from discrimination.
2. Do I have to disclose my mental health condition to my landlord?
   You are not required to provide specific medical information. However, to request an accommodation, you may need a note stating you have a disability and why the accommodation is needed, without disclosing details.
3. What if my landlord refuses my accommodation request?
   If your request is refused or ignored, try written communication first. If that fails, you can file a complaint with the Nova Scotia Human Rights Commission or apply to the Residential Tenancies Program.
4. Are emotional support animals protected accommodations?
   Yes, "no pet" policies typically must allow support or service animals when supported by appropriate medical documentation.
5. Where can I get help with a discrimination complaint?
   Contact the Nova Scotia Human Rights Commission for guidance and to file a formal complaint.

Key Takeaways

• Nova Scotia law protects tenants with mental health conditions from discrimination, and landlords have a duty to provide reasonable accommodations.
• Keep copies of all requests and communications regarding accommodations.
• Support is available from government agencies if your rights are not upheld.

Understanding and asserting your rights gives you more security and helps ensure your housing remains stable and positive.

Need Help? Resources for Tenants

• Nova Scotia Residential Tenancies Program – Information and forms for disputes
• Nova Scotia Human Rights Commission – File or discuss discrimination complaints
• Legal Information Society of Nova Scotia – Free legal info and guidance for tenants
• See Tenant Rights and Landlord Rights in Nova Scotia for a detailed overview of tenancy law and key rights in the province.

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1. Residential Tenancies Act (Nova Scotia)
2. Nova Scotia Human Rights Act

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