Landlord Duties for Tenants with Mental Health Needs in Nova Scotia

Navigating rental housing as a tenant with mental health needs can be complex, especially when you require specific supports or modifications. In Nova Scotia, both tenants and landlords have clear rights and responsibilities under the law. Understanding these can help ensure everyone is treated fairly and accommodations are handled appropriately.

Landlord Responsibilities: Mental Health and Housing Law in Nova Scotia

Landlords in Nova Scotia must respect tenant rights under the Residential Tenancies Act and the Nova Scotia Human Rights Act^[1]. These laws prohibit discrimination based on disability, including mental health needs. This means landlords:

• Cannot refuse to rent to someone due to a mental health condition
• Must consider reasonable accommodation requests (such as emotional support animals or minor unit modifications)
• Have a duty to keep rental units safe and habitable for all tenants
• Should respond promptly to maintenance or safety concerns

If you experience a mental illness that affects your housing, you have the right to request changes or supports that help you live safely and comfortably. This is often called a “duty to accommodate.”

Reasonable Accommodation: What Tenants Can Ask For

Reasonable accommodations may include:

• Making adjustments to lease rules (e.g., allowing a support animal when pets are otherwise not permitted)
• Extra flexibility with noise or activity concerns related to your disability
• Physical changes to a unit for safety, accessibility, or health

Landlords must make these accommodations unless it causes “undue hardship”—meaning it would be very difficult or costly to do so. Open communication and documentation are key when requesting changes.

How to Request an Accommodation for Mental Health Needs

To ensure your landlord understands your situation, follow these steps:

• Submit your request in writing with clear details about what you need and why
• Include supporting documentation if available (e.g., a letter from your health provider confirming your need)
• Work with your landlord to discuss possible solutions and be open to alternatives
• If your landlord denies your request or refuses to consider it, you may file a complaint with the Nova Scotia Human Rights Commission

Document all conversations in case you need them for evidence later.

Who Resolves Tenancy Disputes in Nova Scotia?

The Nova Scotia Residential Tenancy Program oversees rental disputes. For discrimination or accommodation issues, the Nova Scotia Human Rights Commission is the appropriate authority. For issues about habitability, repairs, or general tenancy rights, you can apply to the Residential Tenancy Program for dispute resolution.

Official Forms for Tenants Needing Accommodation

There are no specific forms required by the Nova Scotia Residential Tenancy Program for making an accommodation request. However, these forms are useful for common tenancy issues:

• Form K: Application to Director – Used to resolve disputes such as maintenance or safety issues if you feel your needs are not being met. Download Form K. To file, submit the completed form to Service Nova Scotia, and attend a scheduled hearing if necessary.
• If discrimination is involved, start with a written complaint to your landlord, then file online with the Human Rights Commission complaint form.

You can always get support filing these forms by contacting a local tenant advocacy service.

Health, Safety, and Mental Wellness in Rental Homes

Landlords must keep rental units safe and healthy. If your accommodation relates to maintenance or health (such as removal of mold or pests that impact mental health), the rules about Health and Safety Issues Every Tenant Should Know When Renting apply. Always report safety or maintenance concerns as soon as possible.

For a broader overview of tenant and landlord duties in Nova Scotia, see Tenant Rights and Landlord Rights in Nova Scotia. If you’re newly renting, you may also find Obligations of Landlords and Tenants: Rights and Responsibilities Explained helpful.

Finding the Right Rental: Mental Health and Your Home Search

Looking for a home that supports your wellbeing? Explore Houseme for nationwide rental listings to browse apartments and houses that fit your mental health needs and preferences, across Nova Scotia and Canada.

1. Can my landlord evict me if my mental health causes problems?
   If issues directly relate to your disability, your landlord must consider reasonable accommodation first. Only if accommodation is impossible or if behaviour jeopardizes safety/property may eviction follow, and you have the right to dispute any eviction with the Residential Tenancy Program.
2. Do I have to tell my landlord about my mental health?
   No, you are not required to disclose personal health details. You only need to share enough information to explain your accommodation request—such as a doctor's confirmation letter.
3. What can I do if my landlord refuses my accommodation request?
   Start by putting your request in writing. If still denied, file a complaint with the Nova Scotia Human Rights Commission and consider an application to the Residential Tenancy Program with Form K.
4. Are pets for mental health (like emotional support animals) allowed?
   Yes—if a support animal is necessary for your disability, you may request an exception to "no pets" rules as a reasonable accommodation, with medical documentation.

Need Help? Resources for Tenants

• Nova Scotia Residential Tenancy Program: Guidance and dispute resolution for tenancy issues
• Nova Scotia Human Rights Commission: Support for discrimination or accommodation complaints
• Legal Information Society of Nova Scotia: Free tenant rights advice and resources
• Local tenant advocacy groups for practical support

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1. Residential Tenancies Act (Nova Scotia): Read the full Act.
2. Nova Scotia Human Rights Act: Full legislation here.

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