Top 50 Questions: Maintenance & Repairs for Tenants in Newfoundland and Labrador

Maintenance & Repairs Newfoundland and Labrador published June 26, 2025 Flag of Newfoundland and Labrador
Who is responsible for repairs in my rental unit?
Landlords must keep the rental unit in good repair and comply with health, safety, and housing standards.
What should I do if something needs repair?
Notify your landlord in writing as soon as possible, describing the problem clearly.
How fast must the landlord respond to urgent repairs?
Landlords should respond to urgent repairs (like heat or water loss) as soon as possible, generally within 24 hours.
Can I make the repairs myself and deduct the cost from my rent?
Not without the landlord’s consent. If urgent repairs are ignored, apply to the Residential Tenancies Section first.
What is considered an emergency repair?
Repairs related to essential services such as heating, water, or electricity are considered emergencies.
What if my landlord refuses to do repairs?
Apply to the Residential Tenancies Section for assistance and dispute resolution.
Can the landlord enter my unit to do repairs?
Yes, with 24 hours' written notice, except for emergencies.
How do I request repairs in writing?
Send a dated letter or email that describes the issue and request timely repairs.
Are tenants responsible for any repairs?
Tenants must keep the unit clean and repair damage they or their guests cause.
What happens if repairs are not made?
You may apply to the Residential Tenancies Section for an order to force repairs or ask for a rent reduction.
Can a landlord make me move out to do major repairs?
The landlord may apply for a termination if major work requires vacancy, but they need approval from the Residential Tenancies Section.
Where can I complain if the landlord ignores repeated repair requests?
File an application with the Residential Tenancies Section of Service NL. Learn more.
What if repairs delay my ability to use part of my unit?
You may ask for a rent reduction through the Residential Tenancies Section.
Who repairs appliances that came with the unit?
Landlords are responsible for repairs to appliances provided in the lease.
Does the landlord have to fix mold or pests?
Yes, landlords must address health hazards like mold or pests promptly.
Am I liable for repairs if my guest caused the damage?
Yes, tenants are responsible for any damages caused by themselves or their guests.
Can my landlord raise my rent for completing repairs?
No, landlords cannot raise rent outside of the rules—even after repairs—without proper notice.
Can I withhold rent until repairs are made?
No, never withhold rent. Instead, use the formal complaint process with the Residential Tenancies Section.
What forms do I use to file a repair complaint?
Use the "Application for Dispute Resolution" form. Download here.
What law governs repairs in Newfoundland and Labrador?
The Residential Tenancies Act, 2018 governs repairs. Read here.
What if my landlord repairs something but does a poor job?
You can re-request proper repairs or apply to the Residential Tenancies Section for an order.
Is my landlord responsible for repairs if the damage was accidental?
If accidental damage was caused by the tenant or their guest, you are responsible. Otherwise, the landlord is.
Do I need to let the landlord know about any repairs needed?
Yes, inform the landlord as soon as a repair is needed.
Can I hire a contractor and bill my landlord?
Only if agreed in writing or ordered by the Residential Tenancies Section.
What if my landlord enters my unit without notice for repairs?
Except for emergencies, landlords must give 24 hours’ notice. File a complaint if this is violated.
Does my landlord have to give notice for repairs?
Yes, at least 24 hours’ written notice is required, except emergencies.
Can I break my lease due to ongoing disrepair?
Apply to the Residential Tenancies Section for possible termination if conditions are severe and not fixed.
Am I responsible for light bulbs, smoke detectors, or batteries?
Tenants typically change light bulbs and replace smoke detector batteries unless otherwise stated in your lease.
Who fixes exterior or common areas?
The landlord is responsible for exterior and common area maintenance unless your agreement says otherwise.
Where do I get repair forms?
Find forms on Service NL’s Residential Tenancies website. Visit here.
What is the Residential Tenancies Section?
It is the official body handling rental disputes. Visit official site.
How do I prove I requested repairs?
Keep copies of written requests, emails, or pictures as evidence.
Can the landlord make repairs while I'm not home?
Only with your permission or proper notice. You may request to be present.
Who do I contact if the repairs are a safety risk?
Notify your landlord and then the Residential Tenancies Section if not promptly addressed.
Is there a form to request repairs officially?
No specific form, but written notice is recommended. For disputes, use the Application for Dispute Resolution form.
What if my heat isn’t working?
Report to your landlord immediately, and if not fixed quickly, contact the Residential Tenancies Section.
Can a landlord refuse repairs if I’m behind on rent?
No, landlords are still responsible for repairs regardless of rent payments.
Where can I find the Residential Tenancies Act?
Read the Act here.
Are there deadlines for landlords to fix things?
Yes, repairs must be done in a “reasonable” timeframe. Emergencies should be addressed immediately.
Can I be evicted for complaining about repairs?
No, it's illegal for landlords to retaliate for tenants asserting their rights.
What repairs am I, as a tenant, never responsible for?
Structural repairs and major building systems are always the landlord’s responsibility.
Do I need to provide access to my unit for repairs?
Yes, if the landlord gives proper notice, you must allow reasonable access.
Are window and door locks the landlord’s responsibility?
Yes, landlords must provide adequate locks and maintain them.
Does the landlord need to fix damages from vandalism?
Yes, unless it was caused by you or your guests.
Can I get compensation for damaged property if repair delays caused it?
You can ask the Residential Tenancies Section for compensation if due to landlord negligence.
Should I take photos of damage?
Yes, photos help document the problem and may help your case.
Can I call the city or province about poor living conditions?
Contact local health and safety authorities. For tenancy disputes, use the Residential Tenancies Section.
What if repairs disrupt my daily life?
You may request a rent reduction or other accommodation through the Residential Tenancies Section.
Where do I get help if I'm not sure about my repair rights?
Contact the Residential Tenancies Section or check their official resources. Visit here.
Is routine maintenance different from repairs?
Yes, maintenance is regular upkeep; repairs fix things that are broken. Landlords handle both unless otherwise agreed.
How do I find out if my repair request is an emergency?
Ask your landlord or check the Residential Tenancies Section guidelines for emergencies.

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Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.

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