Can my landlord put a camera inside my apartment?

No, cameras are not allowed inside your private rental unit under Newfoundland and Labrador law.

Do I have to use a landlord's smart home app?

No, you may choose your preferred method of communication and access; you are not required to use any digital platform.

What should I do if my landlord enters my home using a smart lock without notice?

Document the incident and contact the Residential Tenancies Office to file a complaint if entry rules are violated.

Can my landlord require digital rent payments?

Landlords can offer digital payment options, but must also provide alternatives if you request them.

What form do I use to report privacy violations by my landlord?

Use the 'Application for Order of the Director (RT-DR)' to report privacy breaches such as unauthorized entry or surveillance.

Digital Privacy Rights for Tenants in Newfoundland and Labrador

Privacy & Entry by Landlord Newfoundland and Labrador published: June 19, 2025

As digital technology becomes a bigger part of renting in Newfoundland and Labrador, tenants increasingly face questions about surveillance, smart locks, and digital communications with landlords. Understanding your rights under provincial law will help you protect your privacy and respond confidently if issues arise.

How Newfoundland and Labrador Law Protects Tenant Privacy

Your right to privacy is a core part of the rental relationship. In Newfoundland and Labrador, the Residential Tenancies Act, 2018 protects how and when landlords can enter your rental unit — and this extends to digital methods of entry or monitoring, such as smart locks, cameras, or even how your personal data is managed.

Landlord Entry and Digital Devices

Landlords may use digital devices like smart locks or security cameras, but they must follow strict rules:

Entry notice: Landlords must still provide at least 24 hours’ written notice before entering your unit, regardless of whether a smart lock is used.
Camera use: Security cameras can only be directed at common areas, not inside your unit or in a way that invades your private living space.
Smart home monitoring: Any data collected from smart devices in your home (such as thermostats or electronic keys) is also subject to privacy laws and should not be used to monitor your everyday activities.

Landlords must never enter your unit, physically or digitally, without proper notice — except in genuine emergencies, as outlined in the legislation.

Digital Communication and Tenant Data

Your landlord may use email, apps, or text messages to communicate, but you’re never required to use any method you’re uncomfortable with. You also have the right to ask how your personal information is being stored and used.

Common Digital Overreach Scenarios

Hidden cameras inside the unit: This is never allowed, and you should report it immediately.
Smart locks with app-based monitoring: Your landlord may not use these devices to keep track of when you come and go.
Requests for unnecessary personal information: Only the information required for the tenancy, like references or contact info, should be provided.

If you notice any of these situations, document what’s happening and consider filing a complaint.

Tip: If you suspect your privacy has been breached, keep a written record and gather evidence, such as photos or screenshots. This may be critical if you pursue a formal complaint.

Taking Action: How to Address Digital Privacy Concerns

If your landlord crosses the line digitally, you can:

Document incidents (take notes, photos, or screenshots)
Notify your landlord in writing of your concern
If the issue isn’t resolved, file an application with the Residential Tenancies Office of Newfoundland and Labrador

The Application for Order of the Director (RT-DR) is the primary form used to resolve disputes, including privacy issues. You can download the RT-DR application form here. For example, if a landlord installs a camera facing your bedroom window, you would use this form to request an order for its removal.

Submit the completed form in person, by mail, or email to the correct regional Residential Tenancies Office. Include your evidence and a clear timeline of events.

For a deeper understanding of landlord and tenant obligations under the lease, see Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

Related Rights and Concerns

It’s important to stay informed about other aspects of your rental experience, such as:

Protection from illegal entry
Healthy and safe living conditions
Rights after signing your lease

For more on tenant protections in this province, visit Tenant Rights and Landlord Rights in Newfoundland and Labrador.

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Frequently Asked Questions About Tenant Digital Privacy

Can my landlord put a camera inside my apartment? No. Cameras inside your private living space are not allowed under Newfoundland and Labrador law.
Do I have to use a landlord's smart home app? No. You can choose how to communicate and are not obligated to use any digital platform for access.
What should I do if my landlord enters my home using a smart lock without notice? Document the incident and file a complaint with the Residential Tenancies Office if your landlord does not follow the entry rules.
Can my landlord require digital rent payments? Landlords can suggest digital payments, but must provide alternative options if you prefer not to use them.
What form do I use to report privacy violations by my landlord? Use the Application for Order of the Director (RT-DR) to address breaches such as unauthorized entry or camera installation.

Key Takeaways for Tenants

Your privacy is protected by law—digital methods do not change your rights
Always receive written notice before landlord entry, even with smart devices
Use the RT-DR Application for Order of the Director to report digital privacy breaches

Stay informed, document concerns, and reach out for support if needed.

Need Help? Resources for Tenants

Residential Tenancies Office – Newfoundland and Labrador: Guidance, forms, and dispute resolution for rental issues
Department of Justice and Public Safety – Newfoundland and Labrador: Info on legal rights and privacy law
Tenant Resource & Advisory Centre (Canada-wide): Educational resources and support (note: some resources are national in scope)