As technology evolves, many landlords in Newfoundland and Labrador are considering new security measures like biometric (fingerprint) locks. Tenants are right to ask: Is fingerprint access legal in rental units? What privacy protections do you have, and what are your rights if your landlord wants to replace your locks with a biometric system? This guide explains the current law, what to expect as a tenant, and what practical steps you can take.
Understanding Biometric Locks and Tenant Privacy
Biometric locks use fingerprint scans or facial recognition instead of traditional keys. While these can offer convenience and added security, they also raise significant privacy concerns—especially in rental units.
- Biometric data is highly sensitive personal information.
- Tenants may worry about who can access, store, or use their fingerprint data.
- Unlike keys, you cannot simply "change" your fingerprint if there is a data breach.
In Newfoundland and Labrador, both privacy rights and tenant protections apply. The Residential Tenancies Act, 2018 sets the foundation for landlord-tenant relationships, covering changes to locks, entry rights, and tenant consent.[1]
Can a Landlord Install Biometric Locks?
Landlords in Newfoundland and Labrador must generally keep rental units secure but cannot make changes that unfairly restrict tenant access or compromise privacy. The relevant legislation does not specifically address biometric locks. However, it states:
- Locks or security devices cannot be changed without the consent of the other party (tenant or landlord), except in emergency situations.
- Tenants must receive a key or access method whenever a lock is changed.
This means a landlord cannot unilaterally install a biometric lock without your knowledge or consent.
If asked to use a fingerprint lock, you do not have to agree. You can request an alternative method (traditional key or code), especially if you have concerns about sharing biometric data.
Are There Protections for Tenant Biometric Information?
Newfoundland and Labrador's privacy law (the Access to Information and Protection of Privacy Act, 2015) limits how personal information is collected or used.[2] Landlords should:
- Obtain clear consent before collecting fingerprint or facial data
- Explain how your data will be stored, secured, and deleted when you move out
- Offer non-biometric alternatives if requested (for example, a key)
If you feel your personal information is being mishandled, you may contact the Office of the Information and Privacy Commissioner of Newfoundland and Labrador for guidance.
Your Rights, Remedies, and Steps to Take
If your landlord installs biometric locks without consent or you are concerned about privacy, you have options:
- Communicate your concerns in writing to the landlord
- Request a different entry method (like a key or PIN code)
- Contact the Residential Tenancies Office for advice or mediation
- If unresolved, apply for a hearing using official forms (see below)
For a full overview of tenant and landlord rights in the province, visit the Tenant Rights and Landlord Rights in Newfoundland and Labrador page.
Official Forms and How to Use Them
- Application for a Hearing (RT Form 12) – Use this form to request a hearing with the Residential Tenancies Office if your landlord installs biometric locks without your consent or refuses to provide a key-based alternative. Download and complete the form from the official government forms portal, then submit as instructed.
- Complaint Process – First, try to resolve the issue with your landlord. If unsuccessful, submit a written complaint to the Residential Tenancies Office.
Practical Tenant Tips
If your landlord refuses, you are not required to provide your fingerprint or other biometric data. Seek help from the Residential Tenancies Office or a tenant support agency.
For more about what to expect after move-in, see What Tenants Need to Know After Signing the Rental Agreement.
Legislation and Decision-Making Bodies
All landlord-tenant matters in Newfoundland and Labrador are governed by the Residential Tenancies Act, 2018.[1]
Contact and decisions are handled by the Residential Tenancies Office of Service NL.
You can contact the Residential Tenancies Office for official guidance, forms, or to book a hearing.
Looking for a place that meets your privacy needs? Find rental homes across Canada on Houseme and filter listings by security features.
FAQ: Biometric Locks and Rental Privacy
- Can my landlord force me to use a fingerprint lock?
No, your landlord must have your consent to collect biometric data or install a biometric lock. Alternative entry methods must be provided on request. - What should I do if my landlord replaces my lock without telling me?
Contact your landlord immediately and request a key or access code. If they do not respond, contact the Residential Tenancies Office for help. - Who can I contact about privacy concerns with biometric data?
Reach out to the Office of the Information and Privacy Commissioner of Newfoundland and Labrador for assistance. - Are there official forms to challenge unauthorized biometric entry systems?
Yes. Use RT Form 12 – Application for a Hearing to challenge lock changes or privacy violations through the Residential Tenancies Office. - Is fingerprint access allowed across all rentals in Newfoundland and Labrador?
There is no specific ban, but consent and alternatives are required. Landlords must respect tenant privacy and provide non-biometric options.
Key Takeaways
- Landlords in Newfoundland and Labrador cannot install biometric locks without tenant consent
- Tenants are entitled to alternative access methods (key or code)
- Privacy laws protect your fingerprint and facial data—consent is required
- Disputes can be resolved through the Residential Tenancies Office
Always clarify lock and entry policies before signing a lease. For full rights and obligations, see the Obligations of Landlords and Tenants: Rights and Responsibilities Explained page.
Need Help? Resources for Tenants
- Residential Tenancies Office (Service NL) – Main government resource for landlord-tenant disputes, complaints, and forms
- Official Forms Portal – Access RT Form 12 and other applications
- Office of the Information and Privacy Commissioner NL – For privacy concerns about biometric data
- Tenant Rights and Landlord Rights in Newfoundland and Labrador – Your comprehensive rights resource
