Top 50 Tenant Maintenance & Repairs Questions in New Brunswick

Maintenance & Repairs New Brunswick published June 26, 2025 Flag of New Brunswick
Who is responsible for repairs in a rental unit in New Brunswick?
Landlords must keep the rental unit in good repair and comply with health, safety, and housing standards.
What should I do if something needs to be fixed in my apartment?
Notify your landlord in writing as soon as you notice a repair issue.
How do I notify my landlord about needed repairs?
Provide written notice by email, letter, or text, keeping a copy for your records.
Is there a specific form for requesting repairs?
No special form is required. Written notice is enough, but be specific and detailed.
What if my landlord ignores my repair request?
You can file a complaint with the Office of Residential Tenancies: New Brunswick Residential Tenancies Tribunal.
Can I withhold rent if repairs are not done?
No, do not withhold rent; it could lead to eviction. Use official complaint processes instead.
How long does my landlord have to do repairs?
Landlords must do repairs within a reasonable time, depending on urgency.
What is an emergency repair?
Emergency repairs are those affecting health, safety, or preventing further property damage, like heating failures in winter.
What do I do if there is no heat or water?
Contact your landlord immediately. If unresolved, contact the Residential Tenancies Tribunal.
Who pays for regular maintenance?
Landlords pay for repairs except for damage caused by tenants or guests.
What if I accidentally damage something?
You must notify your landlord and pay for repairs if the damage was your fault.
Can my landlord enter my unit to do repairs?
Yes, but they must give 24-hour written notice, except for emergencies.
What is considered proper notice for entry in New Brunswick?
Written notice with the date, time, and reason; at least 24 hours in advance.
How do I file a formal complaint if repairs aren’t done?
Complete a "Tenant’s Application for Assistance" form and submit to the Residential Tenancies Tribunal: Form Link
What does the Tenant’s Application for Assistance do?
It lets you request the tribunal’s help with repair disputes or other issues in your tenancy.
Where can I find the Tenant’s Application for Assistance?
Get it from the Tribunal’s site: Download here
Will filing a complaint affect my tenancy?
Landlords cannot evict or punish you for exercising your rights.
Can I hire my own contractor and subtract costs from rent?
No, not without landlord permission or Tribunal order.
What is the law that covers repairs and maintenance?
The New Brunswick Residential Tenancies Act: View legislation
Who enforces tenant rights in New Brunswick?
The Residential Tenancies Tribunal: Visit Tribunal Site
Is pest control the landlord's responsibility?
Yes, unless you or your guests caused the problem by negligence.
Who fixes broken appliances provided with my unit?
The landlord must repair or replace appliances included in your lease.
Am I responsible for shoveling snow or mowing lawns?
Only if your lease states you must do this. Otherwise, it's the landlord’s duty.
Can my landlord charge me for regular wear and tear?
No, tenants are only responsible for damage beyond normal wear and tear.
What is "normal wear and tear"?
Minor deterioration from everyday use, like faded paint or loose hinges.
Do I have to move if repair work needs me to vacate?
Not unless ordered by an authority for safety reasons or agreed in advance.
Can I get a rent reduction if repairs make my home unlivable?
You can apply to the Tribunal for a rent reduction if essential services are disrupted.
Are landlords responsible for mold or water leaks?
Yes, landlords must fix problems that cause health and safety risks, including mold and leaks.
How do I prove that repairs are needed?
Take photos, keep written records of requests, and document issues and responses.
Can my landlord evict me for asking for repairs?
No, this would be considered retaliation and is not allowed by law.
What should I do if my landlord threatens me for complaining?
Contact the Residential Tenancies Tribunal right away for help.
What services are considered essential?
Heat, water, electricity, and anything else necessary for safe habitation.
Who do I call for urgent repairs after hours?
Contact your landlord first, then the Tribunal if no response and there is a safety concern.
Can I be present when repairs are done?
Yes, you have the right to be present while repairs happen in your unit.
How long can a landlord take to repair heat in winter?
Heating failures should be fixed immediately due to health and safety laws.
What happens if a landlord refuses all repairs?
File a "Tenant’s Application for Assistance" with the Tribunal for enforcement.
Can I repair minor things myself?
For small items, you may, but large repairs should always be handled by the landlord.
How do I contact the Residential Tenancies Tribunal?
Visit the official website or call 1-888-762-8600.
Are smoke and carbon monoxide detectors the landlord's responsibility?
Landlords must supply and maintain working detectors in every rental unit.
Can my landlord increase rent because of repairs?
Not without following legal notice and rent increase guidelines.
My landlord wants to inspect my unit. What notice is needed?
24 hours’ written notice is required for inspections or repairs.
What if repairs are affecting my health?
Contact the Tribunal and your regional health authority if there is a health concern.
Can I break my lease if repairs make my home unsafe?
You can apply to the Tribunal to end your lease early for serious repair problems.
Who pays for damages from a burst pipe?
The landlord, unless you or your guests caused the damage by negligence.
Do I have to report small repairs or can I fix them myself?
Always tell your landlord, so they are aware and responsible. Get permission if you want to fix things.
Are there time limits for landlords to fix things?
The law says repairs must be done within a reasonable time depending on the issue.
If I pay for urgent repairs, can I get reimbursed?
Only if you have landlord approval or Tribunal order. Keep receipts.
Can I get compensation for loss or damages due to lack of repairs?
Apply to the Tribunal for compensation if you suffered a loss due to your landlord’s inaction.
Is ventilation a landlord’s responsibility?
Yes, landlords must maintain proper ventilation and address related problems.
What are my rights if repairs aren’t done after moving in?
Notify the landlord right away and file a complaint if not resolved quickly.
What is the address of the Residential Tenancies Tribunal?
440 King Street, King Tower, Room 121, Fredericton, NB E3B 5H8.

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Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.

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