Legal Help for Tenant Rights Disputes in New Brunswick

Tenants in New Brunswick have important rights and responsibilities, but disagreements with landlords can sometimes arise – whether about rent, maintenance, or how tenancy laws are applied. If you're facing a dispute, it's crucial to understand your legal options and how to get help. This guide covers how New Brunswick tenants can access legal support for resolving common rental disputes, stay informed about their rights, and navigate the province's tenancy system confidently.

Understanding Tenant Rights and Responsibilities in New Brunswick

New Brunswick’s rental laws are governed by the Residential Tenancies Act[1]. This law sets out both tenant and landlord obligations, covering rent payments, maintenance, eviction, and more. Disputes often arise when these rules are unclear or disagreed upon.

Common disputes for tenants include:

  • Unresolved maintenance or repair issues
  • Disagreements about damage deposits
  • Challenges related to eviction notices or ending a lease
  • Problems with rent increases or payment requirements

If you’d like a summary of your legal protections, read Tenant Rights and Landlord Rights in New Brunswick.

Where Tenants Can Get Legal Help in New Brunswick

When direct communication isn’t working, or if you’re unsure about your next steps, several resources can help:

  • New Brunswick Residential Tenancies Tribunal: Handles disputes between landlords and tenants, including leases, rent, repairs, and deposits. See the official website for case processing, forms, and appeal instructions.[2]
  • Service New Brunswick: Provides forms, complaint procedures, and general tenancy information (Service NB).
  • Community Legal Aid Services: Some organizations offer free or low-cost legal advice for tenants.
  • Tenant advocacy groups: These groups provide information, support, and can sometimes accompany tenants to hearings.

In most cases, tenants are encouraged to try resolving issues directly with their landlord before seeking formal dispute resolution.

Key Steps to Resolve Common Tenant Disputes

1. Document the Issue

Keep detailed records of your concern: take photos, keep copies of messages with your landlord, and note key dates. This is especially important for maintenance or repair issues and can help prove your case should you need to file a formal dispute.

2. Use the Correct Forms for Your Situation

The New Brunswick Residential Tenancies Tribunal provides official forms to help tenants and landlords resolve disputes. Common forms include:

  • Notice of Application for Assistance (Form 6): Use this to formally request help from the Tribunal for issues such as unpaid repairs, security deposit disputes, or disagreement over a notice.
    Example: You’ve asked your landlord to fix your heater, but it remains unfixed. You can submit Form 6 with your evidence.
    View Form 6 (PDF)[3]
  • Notice of Termination: Tenants use this to officially end their tenancy. Be sure you follow the timelines under the Act and include all required information.
    Notice of Termination - Form 1[3]
  • Application to Revise or Cancel a Notice or Certificate: If you believe a notice to end tenancy or a Tribunal decision is incorrect, this is the appeal form. Form 5[3]

3. Submit Your Application

Complete relevant forms and submit them to the New Brunswick Residential Tenancies Tribunal. You may need to pay a small fee. Once your application is received, the Tribunal will inform both parties of next steps, including possible mediation or a formal hearing.

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Legislation Protecting Tenants

All rental matters in New Brunswick are governed by the Residential Tenancies Act, which details the rights and duties of each party, rules for rent increases, security deposits, repairs, and more. This legislation requires landlords to maintain the property in good condition, follow notice requirements for rent increases or termination, and respect your privacy as a tenant.

Understanding these basics can help you better resolve disagreements or stand up for your rights. For a broad look at ongoing rights, see our guide: Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

When to Request a Tribunal Hearing

If you and your landlord can’t agree, or you believe your legal rights are being violated, you have the option to request a formal hearing through the Residential Tenancies Tribunal. Examples include:

  • Landlord refusing to return a security deposit without cause
  • Being served an eviction notice you believe is unfair
  • Persistent health or safety concerns in your unit not addressed after reporting

The Tribunal is designed to settle these disputes fairly and efficiently. Both parties can submit evidence and make their case; most matters don’t require legal representation, but support resources are available.

If you’re not sure where to begin, start by reviewing your lease and the notice you received. Talking to a tenant support organization can guide you through the process and paperwork.

Finding a Rental or Moving Forward

If you decide to move because of ongoing unresolved issues, you can browse apartments for rent in Canada with helpful search features for New Brunswick communities.

FAQ: New Brunswick Tenant Rights and Legal Support

  1. What is the Residential Tenancies Tribunal and how can it help me?
    The Tribunal is an official provincial board that resolves disputes between tenants and landlords. They can rule on issues like rent increases, repairs, deposit returns, and evictions.
  2. Do I need a lawyer to file a tenant dispute in New Brunswick?
    Usually, you do not need a lawyer. The Tribunal process is designed for tenants and landlords to represent themselves. You can seek advice or assistance from legal aid or advocacy groups if needed.
  3. What happens after I file a complaint with the Residential Tenancies Tribunal?
    Both parties are notified. The Tribunal may try mediation first, and if no agreement is reached, your dispute goes to a formal hearing. A decision is then issued in writing to both parties.
  4. Can I dispute an eviction notice?
    Yes. You can apply to the Tribunal to challenge an eviction or terminate a notice you believe is invalid, using the correct form and providing your reasons.
  5. Where can I find official forms for New Brunswick rental disputes?
    Forms are available on Service NB’s website or directly from the Residential Tenancies Tribunal. See the official forms listing.

How To: Filing a Rental Dispute in New Brunswick as a Tenant

  1. How do I file a complaint against my landlord if my repairs aren’t being done?
    Document the problem, collect evidence, fill in Form 6 (Notice of Application for Assistance), and submit it to the Tribunal along with your supporting documents.
  2. How do I respond if I get an eviction notice but believe it’s unfair?
    Review the notice’s details, gather proof of your concerns, and file an Application to Revise or Cancel a Notice (Form 5) with the Tribunal before any stated deadlines.
  3. How can I request my security deposit back?
    Request it in writing from your landlord first. If not returned or disputed, file a Notice of Application for Assistance (Form 6) with the Tribunal.
  4. How do I appeal a Tribunal decision I disagree with?
    Quickly fill out and submit Form 5, explaining your grounds for appeal and attaching any new evidence, within the deadline provided in the original ruling.

Key Takeaways

Need Help? Resources for Tenants


  1. [1] Residential Tenancies Act of New Brunswick (current version)
  2. [2] Residential Tenancies Tribunal (Service New Brunswick)
  3. [3] Forms and procedures (Service New Brunswick)
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.