Guidance When Landlord Refuses Entry in New Brunswick

Privacy & Entry by Landlord New Brunswick 3 min read · published March 09, 2026 Flag of New Brunswick

Understanding your rights as a tenant in New Brunswick is crucial, especially when issues arise concerning a landlord's refusal to allow entry to the rental property. In such cases, it's important to be informed about the regulations governing residential tenancies.

In New Brunswick, landlords must provide reasonable notice before entering a unit, typically 24 hours, except in emergencies. Keep notes of any entry requests and your response in case you need to escalate to the Rentalsman.

Understanding Tenant Privacy Rights in New Brunswick

Under the Residential Tenancies Act of New Brunswick, tenants are entitled to a certain level of privacy within their rental units. Unless otherwise agreed, landlords must respect this privacy and adhere to the guidelines set forth for entering rented premises.

Legitimate Reasons for Landlord Entry

  • Carry out necessary repairs or maintenance, as approved by both parties.
  • Conduct inspections with proper notice.
  • Show the property to potential tenants or buyers, given adequate notice.

Steps if Entry is Refused

If you believe your landlord is unjustly refusing entry to your rental unit, it's essential to approach the situation with patience and knowledge. Consider the following actions:

Keep a detailed log of all refusals with dates, times, and who you spoke to, and preserve all messages. If refusals continue, contact the Rentalsman for guidance.
  • Review your rental agreement to verify rights of entry clauses.
  • Document instances of refusal, including dates and communications.
  • Consult the Office of the Rentalsman for guidance.
  • File a complaint if necessary, through the appropriate provincial channel.

For additional tips, see our guide to handling complaints.

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Filing a Complaint Against a Landlord

To formally address the refusal of entry, tenants in New Brunswick can submit a complaint to the Office of the Rentalsman. This office operates as the primary hub for dealing with disputes between tenants and landlords.

The Rentalsman offers mediation and adjudication; start by submitting the Application for Assistance with your lease, dates of entry refusals, and copies of correspondence to support your claim.

Rentalsman Office Forms and Processes

Submitting the Application for Assistance is a crucial step when formal action becomes necessary. This form initiates the process by which the Rentalsman Office may mediate or adjudicate the issue at hand.

Guidelines include:

  • Completing the form with detailed descriptions of the issue.
  • Providing any supporting documentation or correspondence.
  • Following the instructions provided by the provincial website for submission.

Should you need broader insights into renting, Canada's best rental listings platform can be a helpful resource for exploring available properties and tenant rights information.

Important Tenant Rights and Responsibilities

Understanding obligations of landlords and tenants is crucial to ensuring you're well aware of both responsibilities and protections under New Brunswick tenancy law. Similarly, familiarize yourself with Tenant Rights and Landlord Rights in New Brunswick.

  1. What can I do if my landlord refuses to allow essential repairs? Document the condition requiring repair and communicate the necessity in writing to your landlord. If no response is forthcoming, you may reach out to the Office of the Rentalsman for assistance.
  2. How do I file a formal complaint against my landlord in New Brunswick? You can start by filling out an Application for Assistance form from the Office of the Rentalsman. Follow all submission guidelines to ensure your application is processed efficiently.
  3. Can a landlord enter my property without notice? Generally, no. New Brunswick laws require landlords to provide reasonable notice, typically 24 hours, unless it's an emergency situation.
  4. Am I responsible for minor maintenance in my rental unit? Review your leasing agreement to understand specific responsibilities. Usually, tenants should maintain cleanliness and report any maintenance needs.

Need Help? Resources for Tenants

If you're dealing with issues related to entry refusal or other tenancy disputes, reach out to the following resources for assistance:

If you’re unsure where to start, contact legal aid or a tenant advocacy group early and bring your lease, any notices, and a timeline of events to a free intake clinic or conference.

  1. *Residential Tenancies Act*, New Brunswick. Available here.

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Marie Dubois
Marie Dubois

Bilingual Housing Rights Advisor, Tenant Rights Canada

Marie covers tenant rights across Quebec and the Atlantic provinces in both English and French. With a background in Quebec civil law and residential tenancy, she is a trusted voice on the Tribunal administratif du logement process and francophone tenant rights.