Documenting Unauthorized Landlord Entry for Tribunal Evidence

Privacy & Entry by Landlord New Brunswick 5 min read · published October 13, 2026 Flag of New Brunswick
If your New Brunswick landlord enters your rental without proper notice or consent, careful documentation can help protect your privacy and support a tenant complaint. A clear record may show when entry occurred, whether a valid reason was given, and how often the issue happened. This guide explains what renters should record, how to preserve messages and other evidence, and how to organize materials for the Residential Tenancies Tribunal. It also covers respectful written communication, urgent safety concerns, possible remedies, and official New Brunswick resources. Documenting the facts does not require legal training, but it does require accurate dates, neutral descriptions, and records that can be verified later.

Understanding entry rights in New Brunswick

New Brunswick’s Residential Tenancies Act sets out the legal framework for residential rentals, including the landlord’s access to a rented home. Entry may be allowed for reasons such as repairs, inspection, or showing the unit, but the landlord generally must follow the required notice and timing rules unless an exception applies, such as an emergency or consent.

Read your rental agreement and compare the landlord’s conduct with the Act and the government’s tenancy guidance. A single disputed entry and a repeated pattern may require different evidence, so record each event separately. You can also review Obligations of Landlords and Tenants: Rights, Responsibilities, and Best Practices for related responsibilities.

A neutral record of dates, notices, and observed events is usually more useful than conclusions about a landlord’s motives.

What to record after an unauthorized entry

Make an entry log as soon as possible while your memory is fresh. Use plain language and distinguish what you personally observed from what another person told you. Keep the original version of each record and avoid editing old entries; if you need to correct something, add a dated clarification.

  • Record the date, approximate time, duration, and who entered the rental.
  • Describe how the person entered, including whether you were home, consented, or received notice.
  • Save written notices, emails, text messages, voicemail details, and any stated reason for entry.
  • Note witnesses, photographs of a notice, visible changes, and any damage or missing property without exaggeration.
  • Record any safety, harassment, lock, or retaliation concern separately and explain the immediate impact.
Back up your entry log and supporting files in a secure location that your landlord cannot access.

Preserving reliable evidence

Keep original digital files when possible, including the message thread, email headers, and file creation information. Take photographs that show context rather than only close-up details, and keep a copy outside the rental. If a witness saw the entry, ask them to write a short dated statement describing only what they observed and to keep the original.

Do not secretly record private conversations without first considering Canadian privacy and recording laws, and do not use threats or confrontation to obtain evidence. Instead, communicate in writing and ask the landlord to confirm the reason, notice, and proposed time for future entry. A dated written request can show that you tried to resolve the issue and understand the landlord’s position.

A useful entry log might state that a person used a key at 9:10 a.m. on a specific date, no notice was received, and a neighbour witnessed the event.

Writing to the landlord

Send a brief, calm message identifying the date and concern, asking whether notice was provided, and requesting that future entries follow New Brunswick rules. Keep the message focused on access and privacy rather than personal accusations. If the landlord responds, save the complete reply and record whether the explanation resolves the factual disagreement.

  • State the date and approximate time of the entry.
  • Explain whether you gave consent or received advance notice.
  • Request reasonable notice and lawful entry procedures going forward.
  • Keep the sent message, delivery confirmation, and response with your evidence log.

Preparing evidence for the Residential Tenancies Tribunal

The New Brunswick Residential Tenancies Tribunal handles residential tenancy matters. Before applying, organize a short timeline, copies of relevant notices and messages, witness information, and a clear description of the outcome you are seeking. The Tribunal’s current application materials explain how to start a matter, serve documents, and provide evidence. Use the official application form or online process identified by the Tribunal; New Brunswick’s public materials do not identify a separate numbered form solely for unauthorized entry.

For example, a tenant could use the current Residential Tenancies Tribunal application form to ask for a determination about repeated entries, attaching the entry log and copies of messages. Check the official instructions for filing fees, service requirements, deadlines, hearing format, and permitted evidence before submitting anything. Do not rely on screenshots alone when the original message or file is available.

A short chronological bundle helps the decision-maker understand the issue without searching through unrelated material.
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What remedies may be available

The appropriate result depends on the facts, the legislation, and the Tribunal’s authority. A decision-maker may consider whether notice or an exception applied, whether the conduct was repeated, and whether the tenant experienced a meaningful loss of privacy or other harm. Ask for a remedy that is connected to the evidence, such as an order about future conduct or another remedy permitted by law.

Do not change locks, withhold rent, block lawful emergency access, or retaliate without reliable legal advice. If entry involves an immediate threat, violence, forced entry, or a serious safety risk, contact emergency services when necessary. For a non-emergency dispute, you can also review How to Handle Complaints in Your Rental: A Tenant's Guide for general complaint-planning ideas.

FAQ

Can a New Brunswick landlord enter without notice?
Entry may be permitted in limited circumstances, including an emergency or tenant consent, but other entries generally must follow the notice and timing requirements in New Brunswick’s residential tenancy rules.
What evidence should I bring to the Residential Tenancies Tribunal?
Bring a dated entry log, notices, messages, photographs, witness information, and other records that show what happened, when it happened, and whether notice or consent existed.
Is there a special New Brunswick form for unauthorized landlord entry?
The official materials do not identify a separate numbered form solely for unauthorized entry, so use the current Residential Tenancies Tribunal application process and follow its instructions for describing the issue and attaching evidence.
Can I refuse all future landlord entry?
You should not refuse lawful entry, emergency access, or access properly arranged under the applicable rules, but you may document disputed entry and request that future access follow the required process.

How-To

  1. Create a dated entry log describing each disputed entry using neutral, specific facts.
  2. Save notices, messages, photographs, witness statements, and original digital files in an organized folder.
  3. Send a calm written request asking the landlord to follow New Brunswick entry requirements in the future.
  4. Review the Residential Tenancies Tribunal’s current application instructions and prepare only relevant evidence.
  5. Submit the application and supporting materials according to the stated deadlines, service rules, and hearing instructions.

Help and Support / Resources


  1. [1] New Brunswick Residential Tenancies Act
  2. [2] Government of New Brunswick renting information
  3. [3] New Brunswick Residential Tenancies Tribunal information

For broader rental-search information, Find rental homes across Canada on Houseme.

You can also consult Tenant Rights and Landlord Rights in New Brunswick for related provincial information.

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Sarah Mitchell
Sarah Mitchell

Senior Housing Rights Researcher, Tenant Rights Canada

Sarah has spent over a decade researching tenant legislation across Western Canada, with a particular focus on British Columbia and Alberta. She holds a certificate in Housing Policy from Simon Fraser University and has contributed to several housing advocacy organizations.