Filing a Tenant Application with the LTB in New Brunswick: Step-by-Step Guide

Facing a problem with your landlord or rental unit in New Brunswick? The Residential Tenancies Tribunal (RTT) offers a clear process for tenants to resolve disputes, protect their rights, and seek solutions—whether it's about rent increases, repairs, deposit disputes, or eviction. This guide outlines how to file a tenant application in New Brunswick, explains the forms you need, and shows you where to get help, so you can move forward with confidence.

Understanding the Residential Tenancies Tribunal in New Brunswick

All residential tenancy disputes in New Brunswick are handled by the Residential Tenancies Tribunal (RTT). The RTT is an independent body that helps tenants and landlords resolve issues according to the Residential Tenancies Act of New Brunswick^[1].

The RTT handles common problems like:

• Rent increases
• Maintenance and repairs not being done
• Unreturned or unfair deductions from security deposits
• Eviction notices
• Breach of quiet enjoyment or privacy

If you’ve tried to resolve an issue with your landlord and it hasn’t worked, filing an application with the RTT is your next step.

When Should a Tenant Apply to the RTT?

Tenants can file applications on a wide range of situations, including:

• Disputing a rent increase they believe is unjustified
• Asking for repairs that have not been addressed
• Seeking the return of a security deposit
• Responding to an eviction notice
• Addressing issues that affect health or safety

For more about common challenges, see Common Issues Tenants Face and How to Resolve Them. It’s important to prepare evidence like written requests, photos, and communications before you start your application.

Step-by-Step: How to File an Application as a Tenant

Filing a tenant application (known as a Request for Assistance) with the RTT is usually straightforward if you follow the official process.

1. Choose and Download the Correct Official Form

• Request for Assistance Form (English / French): This is the main form for tenants to file complaints or request intervention by the RTT.
  Download it directly from the New Brunswick Residential Tenancies Tribunal Forms.

Example: If your landlord is refusing to fix a heating problem, you would submit this form, describe the issue, and request help.

2. Fill Out the Form

• Provide your contact information and address of the rental unit.
• Describe the issue clearly and concisely—include what you want the Tribunal to do (e.g., order repairs, overturn an eviction).
• Attach supporting documents like copies of notices, emails, letters, and photos.

3. Submit Your Form

• Submit online through the Service New Brunswick portal.
• You may also email, fax, or mail it to your local Residential Tenancies Officer—contact details are provided on the official forms page.

There is currently no application fee for tenants when submitting a Request for Assistance in New Brunswick.

4. What Happens After Submitting?

The RTT may contact you and your landlord for more details, attempt mediation, or schedule a hearing if needed. Keep all original documents and be ready to attend a hearing or provide further information. Most complaints are resolved by a written order or a settlement.

If you're asked for an in-person or telephone hearing, prepare your documents and a brief description of your situation. Stay calm and focused on the facts.

Essential Things to Know Before You Apply

• Try to resolve the issue first: Tenants are encouraged to communicate with their landlord and document all attempts before filing a formal application.
• Timelines matter: Respond quickly if you receive a notice or deadline from the RTT.
• Protect your deposit: For more on security deposits and your rights, see Understanding Rental Deposits: What Tenants Need to Know.

The RTT is there to ensure both tenants and landlords follow the law and treat each other fairly. If you're unsure about your rights, see Tenant Rights and Landlord Rights in New Brunswick or review the official Residential Tenancies Act.

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FAQ: Tenant Applications in New Brunswick

1. What issues can tenants take to the Residential Tenancies Tribunal?
   Tenants can apply to the RTT for disputes about rent increases, repairs, eviction notices, security deposits, or violations of rental rights.
2. Is there a cost to file a tenant complaint with the RTT?
   No, filing a Request for Assistance as a tenant in New Brunswick is free as of this year.
3. How long does the process take after submitting an application?
   The timeline varies, but tenants usually receive an initial response within a few days. Resolution may take several weeks depending on the complexity and whether a hearing is required.
4. Can the Tribunal order my landlord to do repairs?
   Yes, if the RTT finds your complaint valid, they can issue a written order requiring your landlord to make necessary repairs within a set timeline.
5. Will I have to attend a hearing in person?
   Not always. Many cases are resolved through mediation or written submissions. Hearings may take place by phone or virtually if needed.

Summary: Key Takeaways

• The RTT provides a fair process for tenants to address rental disputes under the Residential Tenancies Act.
• Use the official Request for Assistance Form to start your application—include as much detail and evidence as possible.
• No fees are required, and help is available if you have questions at any stage.

Need Help? Resources for Tenants

• New Brunswick Residential Tenancies Tribunal (RTT): Information, forms, and contact numbers
• Public Legal Education and Information Service of New Brunswick (PLEIS-NB): Tenant guides and support
• Service New Brunswick Residential Tenancies line: 1-888-762-8600
• Tenant Rights and Landlord Rights in New Brunswick: Learn your rights and responsibilities as a tenant

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1. Residential Tenancies Act (New Brunswick)
2. New Brunswick Residential Tenancies Tribunal Official Website
3. Official Forms – Service New Brunswick Residential Tenancies

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