Common Repairs Disputes in NB Rentals

Maintenance & Repairs New Brunswick 3 min read · published March 09, 2026 Flag of New Brunswick

Living in a rental property in New Brunswick comes with its own set of challenges, particularly when it comes to maintenance and repairs. Understanding your rights as a tenant can help navigate common disputes with landlords. This article delves into typical repair-related issues and provides guidance on how to handle them effectively.

Landlords must maintain rental units to health and safety standards. Submit repair requests in writing with dates and photos, and keep copies of all communications as evidence.

Understanding the Landlord's Responsibilities

In New Brunswick, landlords are obligated under the Residential Tenancies Act to maintain rental properties in a good state of repair, suitable for habitation, and compliant with health and safety standards. This can include fixing heating systems, ensuring plumbing is functional, and addressing structural issues.

Some repairs are essential for habitability even if not spelled out in a lease. If you face a health or safety issue, request urgent attention and document all steps, noting dates and who you spoke with.

Tenant Responsibilities Explained

Tenants also have responsibilities when it comes to repairs and maintenance. Commonly, tenants must keep their unit clean and may be required to handle minor maintenance tasks, such as replacing light bulbs or batteries in smoke detectors. Always ensure you understand these responsibilities as outlined in your lease agreement.

Be mindful: some maintenance tasks are the landlord's responsibility unless your lease says otherwise; attempting unrelated DIY work can void warranties or create liability. Check your lease and ask in writing before taking on repairs.

Common Repairs Disputes

Some common disputes include:

Tip: set a clear repair timeline (e.g., 7–14 days) and consider mediation if the landlord doesn't respond within that window.
  • Delayed repairs for critical systems like heating or water
  • Disagreement over who is responsible for specific repairs
  • Concerns about the quality of repairs conducted

How to Resolve Disputes

If you face a repair issue:

  • Document the Issue: Keep records of all communications with your landlord and take photos of the problem area.
  • Submit a Written Request: Provide your landlord with a written request for repairs, including a description and photos of the problem. Clearly state a reasonable timeframe for the issue to be resolved.
  • Seek Mediation: If your landlord isn’t responsive, you can seek help through mediation services offered by the Office of the Rentalsman in New Brunswick.
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Official Resources and Forms

Tenants can utilize official forms provided by the Service New Brunswick. If disputes remain unresolved, you can file a complaint with the Office of the Rentalsman. Key forms include:

Lesson: Use the official forms (like Form 6) and keep copies with dates and summaries; misfiling can delay resolution, so follow the form instructions closely.
  • Tenancy Agreement Forms: Ensure your original agreement outlines all repair responsibilities.
  • Notice to Remedy Breach of Agreement (Form 6): Used to officially notify the landlord of any breaches.
Obligations of Landlords and Tenants: Rights and Responsibilities Explained

Tenant Rights in New Brunswick

For a comprehensive understanding of your rights, visit Tenant Rights and Landlord Rights in New Brunswick. Knowing these rights can help in asserting your position during disputes.

Explore Rental Homes in Your Area

Looking for a new place to rent? Explore rental homes in your area to find options that best fit your needs.

FAQ

  1. What should I do if my landlord refuses to make repairs?

    If your landlord refuses to address necessary repairs, document your requests and complaints, and then contact the Office of the Rentalsman for assistance.

  2. Can I withhold rent until repairs are done?

    It is not advisable to withhold rent, as this can lead to legal repercussions. Instead, follow official procedures and seek mediation or arbitration if necessary.

  3. What if repairs are not done correctly?

    If the repairs are substandard, notify your landlord in writing, stating the deficiencies. If unresolved, seek help through the Office of the Rentalsman.

Key Takeaways

  • Always document repair requests and maintain open communication with your landlord.
  • Utilize official resources and forms when addressing repair issues.
  • Know your rights under the Residential Tenancies Act to better advocate for yourself.

Need Help? Resources for Tenants

If you need further assistance or have unresolved disputes, reach out to the following resources:


  1. Office of the Rentalsman, Service New Brunswick.
  2. Residential Tenancies Act, 2023, New Brunswick.

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Marie Dubois
Marie Dubois

Bilingual Housing Rights Advisor, Tenant Rights Canada

Marie covers tenant rights across Quebec and the Atlantic provinces in both English and French. With a background in Quebec civil law and residential tenancy, she is a trusted voice on the Tribunal administratif du logement process and francophone tenant rights.