Understand the rent arrears problem
Rent arrears means rent that was due but has not been paid. Start by comparing your rental agreement, payment records, bank statements, receipts, and any messages with your landlord. Confirm the exact amount claimed, the months involved, and whether the balance includes a permitted charge or an amount that you dispute. Your rental agreement should identify the rent amount and payment arrangements, so reviewing Tenant''s Guide to Paying Rent: Rights, Responsibilities, and Tips can help you organize the basics.
- Record each rent payment, the date it was made, and the method used.
- Calculate the arrears separately from any disputed fee, deposit, repair cost, or other amount.
- Save every written notice, email, text message, and payment-plan proposal.
Check the notice and your legal position
A landlord generally must follow New Brunswick's Residential Tenancies Act and required notice process rather than removing a tenant personally or changing the locks. Read the notice carefully for the reason, amount claimed, date it was served, and deadline for payment or response. Do not ignore a notice because missing a deadline can make it harder to explain your position. The Residential Tenancies Act sets out important rules, while the Residential Tenancies Tribunal handles residential tenancy matters in New Brunswick.[2]
Landlords and tenants both have legal obligations, and understanding them can reduce misunderstandings. Review Obligations of Landlords and Tenants: Rights and Responsibilities Explained alongside the official legislation. If the amount is wrong, explain why in writing and attach supporting records. If the notice appears defective or you are unsure what it means, seek advice promptly.
Build a realistic payment plan
A payment plan should show how you will pay current rent while reducing the arrears. Review your income, benefits, essential expenses, and upcoming pay dates before making an offer. A plan that cannot be maintained may increase conflict, so propose an amount you can actually pay. Put the agreement in writing and ask both parties to confirm the total balance, payment dates, accepted payment method, and what happens when the plan is completed.
- Offer the full ongoing rent on its normal due date plus a fixed arrears payment.
- Choose payment dates that match your income schedule and list every deadline.
- Keep proof of each payment and ask for a written receipt or confirmation.
- Contact a community or government support service if your income cannot cover the proposed plan.
Communicate with your landlord
Use a calm, brief written message that acknowledges the arrears you agree with, identifies any amount you dispute, and proposes specific dates and amounts. Keep the conversation focused on a workable solution rather than promises you cannot keep. If your landlord agrees, request a signed or clearly confirmed copy of the plan. If the landlord refuses, continue paying what you can, keep evidence, and obtain advice about the notice and tribunal process.
You can also look for ways to stabilize your housing budget. If you may need to move voluntarily, do not abandon the unit without understanding how ending the rental agreement affects your obligations. For alternative housing, Browse apartments for rent in Canada may help you compare available listings while you address the arrears.
Respond if a tribunal application or hearing is involved
If the landlord applies to the Residential Tenancies Tribunal, read the application and hearing information immediately. Prepare a short timeline, a copy of your rental agreement, payment proof, the notice, your written response, and any payment-plan agreement. Attend the hearing or follow the official instructions if you need to request a change. Explain what you paid, what you can pay, and any errors or procedural concerns clearly and honestly.
- Attend every scheduled hearing and keep the hearing date in your calendar.
- Complete the official Application for Assistance when you need the Tribunal to address a residential tenancy issue.
- Bring organized records showing payments, communications, notices, and proposed solutions.
- Ask the Tribunal or a tenant support service how to submit documents and confirm deadlines.
The Tribunal's official forms page explains which forms apply and how to submit them. The Application for Assistance, commonly identified as Form 6, is used when a tenant asks the Director or Tribunal to address a residential tenancy issue; for example, you might use it to request help with a dispute about the amount claimed or a landlord's failure to follow the process. A landlord's notice concerning non-payment is a separate document, so do not assume that an application or notice can be replaced by a personal letter. Use the current form and instructions published by New Brunswick before filing.[3]
FAQ
- Can a New Brunswick tenant propose a rent arrears payment plan?
- Yes, a tenant can propose a voluntary written plan, but the landlord does not have to accept it unless an agreement is reached or a tribunal process provides another outcome.
- What should a payment plan include?
- It should state the total arrears, ongoing rent, each payment amount and date, the payment method, and what happens after the balance is paid.
- Should I keep paying rent after receiving an eviction notice?
- Continue paying current rent and any amount you can safely pay, while responding to the notice and obtaining advice about your specific situation.
- What if the arrears amount is incorrect?
- Write to the landlord promptly, identify the disputed entries, attach payment proof, and explain the issue to the Residential Tenancies Tribunal if a case is filed.
How-To
- Gather your rental agreement, rent receipts, bank records, notices, and messages about the arrears.
- Calculate the confirmed balance and create a budget that covers current rent plus an affordable arrears payment.
- Send your landlord a written proposal with exact payment amounts, dates, and a request for written confirmation.
- Track every deadline and respond promptly to any notice, application, or hearing information.
- Submit the correct official form and attend the Residential Tenancies Tribunal process if the dispute continues.
Help and Support / Resources
- New Brunswick Residential Tenancies Tribunal for tenancy information, notices, hearings, and official guidance.
- New Brunswick Residential Tenancies forms for current applications, notices, and filing instructions.
- New Brunswick housing assistance for official housing programs and support information.
