Many renters in New Brunswick want to know where cameras are allowed, what landlords must disclose, and how to protect their privacy. This plain-language guide explains tenant rights under provincial tenancy rules and privacy law, shows practical steps to document concerns and file a complaint, and points to the official tribunal, statute and forms you may need. It is written for tenants and renters who may be worried about surveillance in common areas, entry into units, or audio recording, and it uses clear examples so you can act with confidence in New Brunswick.
How CCTV and tenant privacy are regulated in New Brunswick
Surveillance in rental properties is governed by a combination of provincial tenancy rules and broader privacy laws. The Residential Tenancies Tribunal handles disputes about illegal or unreasonable surveillance in rental housing[1]. The applicable provincial legislation sets landlord and tenant obligations and limits on entry and interference with a tenant's reasonable privacy expectations[2]. If a camera records where a tenant expects private living, or captures audio without consent, that can raise both tenancy and privacy complaints.
What landlords can and cannot do
- Cameras must not be placed inside a tenant's private unit, bedroom, bathroom or other private living spaces.
- Landlords should give clear written notice before installing cameras in shared spaces and explain purpose and coverage.
- Recording audio of tenants is generally more restricted than video and can breach privacy laws and tenancy rules.
- Cameras aimed at neighbours' windows or inside adjacent private areas are typically unacceptable and may be actionable.
How to document concerns and collect evidence
- Take clear photos or short videos showing camera location and angle, with visible timestamps if possible.
- Keep a written log of dates, times and any conversations about cameras with the landlord or property manager.
- Ask witnesses (roommates or neighbours) to provide brief written statements about what they observed.
Steps to resolve the issue
Most disputes are resolved faster when you communicate clearly and follow the official process:
- Start by telling your landlord in writing that you believe privacy is being invaded, and ask for a written response and steps to limit surveillance.
- Keep copies of all messages, emails and receipts; this documentation helps if you later file a formal complaint.
- If informal steps fail, file an application with the Residential Tenancies Tribunal asking for removal or limits on the CCTV and for any remedies; see the official application form and instructions for when to use it and how to describe your evidence[3].
Tenant protections and remedies
Tenants can ask the tribunal for orders to remove cameras, change camera placement, stop audio recording, or award compensation for privacy breaches. The tribunal evaluates whether the surveillance was reasonable, proportionate and disclosed in advance. Before filing, consider whether the landlord has a legitimate safety or security reason, and whether that reason could be satisfied with visible signage or narrower camera angles that do not intrude on private units. You can also reference tenant and landlord obligations in official guidance when discussing options with your landlord; see Obligations of Landlords and Tenants: Rights and Responsibilities Explained and Tenant Rights and Landlord Rights in New Brunswick for local context.
FAQ
- Can my landlord install CCTV that watches the hallway or shared laundry room?
- Yes, cameras in common areas are often allowed if they are reasonable, clearly disclosed, and do not record into private units; tenants should still expect notice and limited coverage.
- Can a landlord put a camera inside my unit?
- No, cameras inside a tenant's private living space are generally not permitted and are likely a breach of privacy and tenancy obligations.
- Is audio recording allowed on CCTV systems?
- Audio recording is more likely to violate privacy laws and is typically restricted; it is often treated differently from video-only surveillance.
- What should I do first if I find a problematic camera?
- Document it with photos and a log, ask the landlord in writing to address the issue, and if needed file an application with the Residential Tenancies Tribunal.
How-To
- Gather clear evidence: photos, short videos, and a dated log describing what you observed.
- Send a written notice to the landlord describing the concern and requesting remedial action; keep a copy.
- If the issue is not resolved, contact the Residential Tenancies Tribunal to learn how to apply and which form to use.
- File the tribunal application, attach your evidence and explain the remedy you want (camera removal, angle change, or compensation).
- Attend the hearing or mediation with copies of your documentation and any witness statements to support your case.
Key Takeaways
- Cameras cannot invade a tenant's reasonable expectation of privacy inside their unit.
- Always document concerns and ask the landlord in writing before filing a tribunal application.
- Evidence such as photos, logs and witness notes strengthens your complaint.
Help and Support / Resources
- [1] Residential Tenancies Tribunal, Government of New Brunswick
- [2] Residential Tenancies Act, Government of New Brunswick
- [3] Application form and instructions for the Residential Tenancies Tribunal
