Avoid Maintenance Pitfalls in New Brunswick Rentals

Maintenance & Repairs New Brunswick 3 min read · published March 09, 2026 Flag of New Brunswick

Living in a rental property in New Brunswick comes with its own set of challenges and responsibilities, especially regarding maintenance and repairs. Understanding your rights and responsibilities as a tenant can help you avoid common repair problems and ensure a smooth, stress-free rental experience.

Understanding Your Rights and Responsibilities

In New Brunswick, the Residential Tenancies Act governs the rights and duties of both landlords and tenants. Knowing your rights can significantly impact how maintenance issues are handled in your rental unit.

The Act requires landlords to maintain essential services like heat, water, and plumbing and provides tenants with formal remedies if repairs aren’t addressed. Keep copies of all notices and repair requests as you work through the process.
  • Routine Maintenance: Landlords are generally responsible for ensuring the property is considered safe and livable. This includes routine maintenance, such as repairing broken appliances and structural issues.
  • Emergency Repairs: In emergencies, like burst pipes, tenants should notify their landlords immediately to avoid further damage.

Common Repair Problems to Avoid

Many tenants face repair issues at some point during their tenancy. By understanding potential problems, you can take preemptive steps to avoid them:

  • Water leaks and plumbing issues
  • Poor heating and cooling system performance
  • Pest infestations

To effectively manage these issues, it's crucial to have a clear communication plan with your landlord for reporting and addressing problems.

Create a simple log: note dates, a brief description, photos, and the names of people you spoke to; request a written timeline for repairs and keep copies of all messages. This helps you demonstrate responsiveness and track progress.
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Practical Steps for Handling Maintenance Issues

Here's how you can proactively deal with maintenance problems:

  1. Document the Issue: Take photographs or videos of the problematic area or equipment and keep a copy of all communications with your landlord.
  2. Report the Problem Promptly: Notify the landlord of any issues in writing and request a timeline for when repairs will be completed.
  3. Use the Necessary Forms: In New Brunswick, when disputes arise or repairs are not addressed, tenants can submit a complaint using the Tenant’s Complaint Form available from Service New Brunswick.
Take action promptly: document ongoing issues, retain communications, and consider filing with the Residential Tenancies Tribunal if the landlord ignores repairs. Bring copies of your lease, repair requests, and any photos or receipts when you apply.

Addressing Persistent Issues

If issues remain unaddressed, you may need to take further steps. The Residential Tenancies Tribunal in New Brunswick is responsible for resolving disputes between landlords and tenants. You can contact them for assistance if necessary.

Remember that tribunals focus on the facts and evidence you provide. Gather all repair requests, responses, and any related documents before applying.

For more on general tenant concerns, visit the Common Issues Tenants Face and How to Resolve Them page.

Links can guide you, but they aren’t a substitute for personalized legal advice if your situation is complex or involves potential eviction.

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Tenant Advice

Remember that communication is key. Keep detailed notes of any maintenance requests you make and follow up if you do not receive a timely response.

Need Help? Resources for Tenants

If you're experiencing unresolved maintenance issues, several resources are available:


  1. What are my rights as a tenant when it comes to maintenance issues? In New Brunswick, tenants have the right to live in a safe and habitable environment. Landlords must address major structural repairs and ensure that essentials like heat, water, and plumbing work properly.
  2. What should I do if my landlord is unresponsive to repair requests? Document all communications and contact Service New Brunswick for assistance. If unresolved, you may apply to the Residential Tenancies Tribunal for a dispute hearing.
  3. Are pest problems the tenant’s responsibility? Typically, the landlord needs to address pest issues unless outlined differently in the lease agreement.
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Marie Dubois
Marie Dubois

Bilingual Housing Rights Advisor, Tenant Rights Canada

Marie covers tenant rights across Quebec and the Atlantic provinces in both English and French. With a background in Quebec civil law and residential tenancy, she is a trusted voice on the Tribunal administratif du logement process and francophone tenant rights.