Many renters in Manitoba ask how a security deposit is handled when they move between units owned by the same landlord or shift to a different unit in the same building. This article explains tenant-focused steps, timelines and documentation that protect your deposit and reduce the risk of a dispute. You will learn when a deposit can be transferred, how to get written confirmation, which official forms can help if a dispute arises, and practical tips on keeping receipts and condition reports so you can prove the agreed outcome.
What the law says in Manitoba
Residential tenancies in Manitoba are governed by the Residential Tenancies Act[2]. Day-to-day administration and dispute resolution are handled by the Residential Tenancies Branch (RTB) which manages applications and official guidance for tenants and landlords[1]. In practice, the law requires clear agreement about any transfer of deposit funds between units and sets timelines for filing an application if parties cannot agree.
When a deposit can be transferred
A security deposit may be transferred from one unit to another when both tenant and landlord agree in writing. Common situations include:
- Tenant moves from one unit in the same building to another owned by the same landlord and both parties sign an agreement to move the deposit.
- Landlord and tenant agree that the deposit will be kept against the new unit's rent and condition rather than refunded and re-paid.
- Transfer is documented with a condition report for the old unit and a new condition report for the incoming unit.
Key documents and official forms
If you expect a deposit transfer, ask the landlord to prepare or sign documents that clearly state the amount transferred, the units involved, the date of transfer, and any conditions affecting the deposit. Important official materials include:
- Application for Dispute Resolution — used to start a formal dispute with the RTB if you cannot resolve a disagreement about the deposit. Example: if the landlord says the deposit was refunded but you have a written transfer agreement showing otherwise, you file this application to request a hearing and an order. [3]
- Condition inspection report — complete this when leaving and when entering a unit so it is clear whether deductions for damage are reasonable.
Practical steps to transfer a deposit
Follow a clear process to reduce misunderstandings and create evidence that the deposit moved with you.
- Ask the landlord to provide a written transfer agreement that lists the deposit amount, old unit, new unit, and the effective date.
- Complete condition inspection reports for both the unit you are leaving and the unit you are moving into, and keep signed copies.
- Obtain a receipt or ledger entry showing the deposit was credited to the new unit’s account.
- Keep dated photos or videos of both units to document condition at move-out and move-in.
What to do if the landlord won’t transfer the deposit
If the landlord refuses to transfer a deposit you believe is rightfully retained for the new unit, try these steps:
- Contact the landlord in writing (email or text) and request a clear statement of why they won’t transfer the deposit and propose a remedy.
- If writing fails, file an Application for Dispute Resolution with the Residential Tenancies Branch to request an order; include copies of all documents and photos.
- Attend the hearing or teleconference and present your documentation; the RTB member will decide whether the transfer is valid or if deductions are justified.
Finding a new rental and listing tools
If you are still searching for the next unit, consider checking current listings and map tools to find suitable options and confirm landlord policies on deposits. Explore Houseme for nationwide rental listings can help you compare units across cities and see whether landlords mention deposit rules in listings.
FAQ
- Can my landlord transfer my deposit to another unit without my written agreement?
- No. A transfer should be documented in writing and signed by both parties to avoid disputes; verbal transfers are difficult to enforce.
- What if my landlord says they refunded my deposit but I never received it?
- Ask for proof of refund or a ledger showing the payment; if you do not receive verification, file an Application for Dispute Resolution with the RTB and bring your evidence.
- How long do I have to file a dispute about a deposit transfer?
- Timelines can vary; file as soon as possible and check RTB guidance. Acting quickly preserves evidence and improves the chance of a favourable outcome.
How-To
- Get a written deposit-transfer agreement signed by you and the landlord that lists the amount, old and new unit, and date.
- Complete and keep signed condition inspection reports for both units as proof of the condition and any pre-existing damage.
- Obtain a dated receipt or accounting entry showing the deposit was credited to the new unit’s account.
- Keep photographic or video evidence of both units on move-out and move-in days.
- If the landlord refuses to transfer or refund correctly, file an Application for Dispute Resolution with the RTB and submit all documents.
- Attend the hearing or teleconference and present your documentation to the adjudicator.
Help and Support / Resources
- Residential Tenancies Branch (RTB) — Province of Manitoba
- Residential Tenancies Act — Province of Manitoba
