What to Do When Your Landlord Refuses Repairs in BC

Maintenance & Repairs British Columbia 3 min read · published March 09, 2026 Flag of British Columbia

As a tenant in British Columbia, dealing with a landlord who refuses repairs can be frustrating and stressful. Understanding your rights under the Residential Tenancy Act can empower you to take the necessary steps to ensure your rental unit is properly maintained.

Your Rights as a Tenant

Under British Columbia's Residential Tenancy Act, landlords are required to maintain their property in a state that is suitable for occupancy, meeting health and safety standards. This includes necessary repairs to heating, plumbing, and electrical systems.

Steps to Take When Repairs Are Needed

  1. Request Repairs in Writing: Always start by informing your landlord about the needed repairs in writing. Provide clear details and a reasonable deadline for repairs to be completed.
  2. Allow Adequate Time: Give your landlord a reasonable amount of time to respond and address the repair request. What is considered reasonable may vary depending on the urgency of the repair.
  3. Follow Up: If your landlord doesn't respond, send a follow-up notice, reiterating the need for repairs and referencing your original request.
  4. Apply to the Residential Tenancy Branch (RTB): If repairs are still not made, you can apply for dispute resolution through the RTB. This might involve seeking an order for repairs or even a rent reduction until repairs are made. You can learn more about this process on the official Residential Tenancy Branch website.
Keep a repair log: save dates of requests, copies of notices, photos, and any responses. When you apply to RTB, attach these records and note your deadline for repairs to protect your claim.
Ad

Dealing with Health and Safety Issues

It is crucial to address any health and safety issues in your rental unit promptly. These issues can include mold, pest infestations, and inadequate heating. If your landlord refuses to cooperate, you may consider contacting local health authorities or seeking legal advice.

Health issues like mold or gas concerns are emergencies. If you notice immediate danger, contact local health authorities or emergency services and document with photos and dates.

Taking Further Action

If your efforts through the RTB do not result in the necessary repairs, you may need to consider seeking legal advice. Being informed about your rights and responsibilities can help you interact more effectively in various rental scenarios.

If repairs are not made, legal timelines and processes can be confusing; consider a quick consultation with a housing lawyer or TRAC to identify the strongest next steps and avoid delays.

Finding a New Rental

If the situation becomes untenable, exploring new rental options may be necessary. You can explore current rental listings to find a suitable place that meets your needs.

The Residential Tenancy Branch can order repairs or apply a rent reduction and can schedule a hearing to resolve the dispute; you will need copies of your requests, responses, and evidence to support your claim.

Tenant Rights in British Columbia

For more information on tenant and landlord rights specific to BC, you can visit the detailed section on Tenant Rights in British Columbia.

Need Help? Resources for Tenants

If you're struggling to resolve repair issues with your landlord, several resources can offer assistance:

RTB dispute orders can include repairs, rent reductions, or compensation; to start, file with the Residential Tenancy Branch and keep a detailed timeline with copies of all communications and evidence.

  1. What should I do if my landlord refuses to make urgent repairs? If your landlord refuses urgent repairs, document your requests and consider applying for dispute resolution through the RTB to seek a repair order.
  2. How can I prove that repairs are necessary? Collect evidence such as photos, email correspondence, and reports from professionals to substantiate the need for repairs.
  3. Can I withhold rent if repairs are not made? Generally, tenants should not withhold rent, as this can lead to eviction proceedings. Instead, seek dispute resolution through the RTB.

Get connected with a tenant rights attorney

Tell us about your situation and a local attorney may reach out. Free, no obligation.

Please enter a valid email address.
Select a valid location from the list.

We are not a law firm and do not provide legal advice. We connect tenants with independent attorneys.

Categories

Tenant Rights & Responsibilities Rent & Deposits Leases & Agreements Moving In / Out Maintenance & Repairs Evictions Roommates & Shared Housing Discrimination & Accessibility Utilities & Services Affordable Housing & Subsidies Dispute Resolution & LTB Safety & Security Privacy & Entry by Landlord Special Tenancy Situations Tenant Insurance & Liability Post-Eviction Resources Landlord Compliance & Penalties Legal Precedents & Case Summaries Mental Health & Tenancy

Was this article helpful?

Thank you for your feedback!
Sarah Mitchell
Sarah Mitchell

Senior Housing Rights Researcher, Tenant Rights Canada

Sarah has spent over a decade researching tenant legislation across Western Canada, with a particular focus on British Columbia and Alberta. She holds a certificate in Housing Policy from Simon Fraser University and has contributed to several housing advocacy organizations.