Who is responsible for repairs in British Columbia?
Under provincial rules, landlords must provide and maintain rental units in a state that meets basic standards of habitation, including functioning plumbing, heating and safe structures. Tenants are generally responsible for minor upkeep such as replacing light bulbs, basic cleaning and avoiding intentional damage. Major repairs, issues affecting health or safety, and maintaining essential services are the landlord's responsibility under the Residential Tenancy Act [2].
Reporting problems and documenting issues
When you find a maintenance problem, document it carefully and notify your landlord or property manager in writing. Clear records make it easier to request repairs and, if needed, file for dispute resolution with the Residential Tenancy Branch [1].
- Document the issue with photos, videos and dates.
- Send a dated written request to the landlord and keep a copy.
- Allow reasonable time for the landlord to arrange repairs, but follow up if there is no response.
Emergency repairs and urgent problems
Emergencies include situations that pose immediate risk to health or safety or that can cause serious property damage, such as major water leaks, loss of heat in winter, or a strong smell of gas. For urgent repairs, contact the landlord immediately and, if needed, use emergency services. If repairs are not addressed quickly, tenants may have options such as arranging emergency repairs and seeking reimbursement, but follow provincial rules closely and keep all receipts and records.
Practical steps if repairs are delayed
If the landlord does not act, you can escalate the issue:
- Send a follow-up written notice that describes the issue and gives a reasonable deadline.
- Keep evidence of all messages, dates and photos.
- If the landlord still does not fix the problem, apply for dispute resolution with the Residential Tenancy Branch using the official forms and instructions [3].
Repairs you should not do without permission
Do not make structural changes, remove fixtures, or carry out alterations without written permission. Doing so can affect your rights and potentially make you responsible for repair costs. For minor emergency fixes that prevent damage, document the issue and inform your landlord as soon as possible.
Useful links and internal guidance
For detailed guidance on routine responsibilities see the local resource on routine repairs: Routine Repairs in Rental Units: Tenant and Landlord Responsibilities. For urgent problems and emergency steps, see: Emergency Situations and Repairs: Tenant Rights and Responsibilities. If you are searching for a new place because repairs make your unit unsuitable, Find Vancouver apartments for rent to compare options in your area.
FAQ
- Who pays for repairs in a rental unit?
- Landlords are responsible for maintaining basic habitability and major repairs; tenants handle minor upkeep and must avoid causing damage.
- What counts as an emergency repair?
- An emergency includes risks to health or property, such as gas leaks, no heat in cold weather, or large water leaks that risk structural damage.
- What can I do if my landlord won’t fix an urgent problem?
- Document the issue, send a written request, allow reasonable access for repairs, and file for dispute resolution with the Residential Tenancy Branch if needed.
How-To
- Document the problem with dated photos, videos and notes.
- Send a clear, written repair request to the landlord and keep a copy.
- Arrange reasonable access for inspections or repairs and confirm appointments in writing.
- If unresolved, apply for dispute resolution or a hearing through the Residential Tenancy Branch.
Key Takeaways
- Landlords must keep rental units safe and habitable.
- Keep dated records and photos of all repair issues.
- Use written requests and official dispute forms when problems are not fixed.
Help and Support / Resources
- Contact the Residential Tenancy Branch
- Residential Tenancy Act legislation
- Official RTB forms and guides
