Responsibilities for Building Exterior Repairs in BC

Tenants in British Columbia often wonder who must fix exterior problems like roofs, balconies, siding, or common-area walkways. Knowing whether the strata, landlord or a municipal authority is responsible helps you protect your health, safety and quiet enjoyment of your home. This guide explains typical responsibilities for building exterior repairs, how to report issues, what evidence to collect, and when to seek an order through the provincial dispute process. It also outlines practical steps tenants can take while staying within their rights, and when to contact local authorities or tenant services for help. Clear documentation and timely reporting increase the chance repairs happen promptly and reduce dispute risk.

Who is responsible for exterior repairs in BC?

Responsibility depends on ownership and the building type. In single-family rentals the landlord normally handles exterior repairs. In strata or multi-unit buildings the strata corporation usually manages common exterior elements, while individual owners may be responsible for repairs that affect only a rented unit. Municipal bylaws can also require owners to maintain sidewalks, retaining walls or exterior lighting.

• Roofs and gutters — repairs for leaks, ice damage and maintenance to prevent water entry.
• Exterior walls and siding — repair of cracks, rot, or missing cladding that allow water penetration.
• Balconies, patios and railings — structural repairs and maintenance to keep them safe.
• Common-area walkways, stairs and exterior lighting — repairs usually arranged by owners or strata.
• Foundations, drainage and exterior grading — repairs to prevent water entering units and basements.

How to report exterior repair issues

Start by documenting the issue and notifying the landlord or strata in writing. Clear communication and records reduce misunderstandings and help you build evidence if the repair is delayed. If the problem creates a health or safety risk, also notify municipal authorities or building safety officers.

• Document the problem with photos, date/time and a short description.
• Notify your landlord or strata in writing and keep a copy of the message and any reply.
• Contact municipal bylaw or building safety if there is an immediate danger or code violation.
• Keep a repair log of calls, emails and any expenses incurred because of the defect.

When to apply for dispute resolution

If a landlord or strata does not arrange necessary exterior repairs within a reasonable time, tenants in British Columbia can seek orders from the provincial dispute resolution system under the Residential Tenancy Act.^[1] Start by contacting the Residential Tenancy Branch to learn your options and filing requirements.^[2]

Common official form and application:

• Application for dispute resolution (no form number) — used when repairs are delayed or not done; for example, if a leaking roof causes mold in your unit, file this application to ask for an order to compel repairs and compensation. Apply for dispute resolution^[3]

Before applying, try reasonable written requests and set a clear deadline for repairs. If the issue threatens safety, say so in your application and include photos, communication records and any inspection reports. For information about health risks and required services, see Health and Safety Issues Every Tenant Should Know When Renting.

For routine questions about who pays for minor exterior upkeep versus major building repairs, review practical guidance on Routine Repairs in Rental Units: Tenant and Landlord Responsibilities.

FAQ

Who pays for repairs to shared exterior areas like stairways or roofs?

Repairs to common exterior elements are normally the responsibility of the owner or strata corporation; tenants should notify their landlord or strata council in writing and request repairs promptly.

How long does a landlord have to fix exterior damage?

There is no fixed number of days for every repair; landlords must act within a reasonable time, depending on urgency and weather; document your requests and follow up in writing.

Can I withhold rent if exterior repairs are not done?

Withholding rent is risky and generally not recommended; instead, document problems, seek dispute resolution, or ask the Residential Tenancy Branch for guidance.

How-To

1. Take clear photos and time-stamped notes of the exterior damage.
2. Send a written request to your landlord or strata describing the problem and a reasonable deadline.
3. If there is immediate danger, call emergency services or municipal bylaw and keep records of the call.
4. If repairs are not completed, apply for dispute resolution with supporting evidence.
5. If you choose to move because of unresolved safety issues, search for alternative rentals such as Find Vancouver apartments for rent.

Help and Support / Resources

• Residential Tenancy Branch — dispute resolution and information
• BC Housing — tenant information and housing safety resources

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1. [1] Residential Tenancy Act (British Columbia) — BC Laws
2. [2] Residential Tenancy Branch — Government of British Columbia
3. [3] Apply for dispute resolution — Residential Tenancy Branch