Can a landlord refuse all pets in BC?

Yes, unless the pet is a certified service or support animal for a documented disability. Standard pets can be refused if the rental agreement says so.

Do I need to pay a deposit for a pet?

Yes. Landlords can request a pet damage deposit up to half a month’s rent, in addition to the regular security deposit.

What if my landlord denies my service animal?

You can apply for dispute resolution with the RTB or file a complaint at the BC Human Rights Tribunal if it relates to a disability.

Are emotional support animals treated the same as service animals?

Not automatically. Emotional support animals may require extra documentation and are not always recognized the same as guide or service animals.

Does a 'no pets' policy apply to all animals?

It generally applies to non-service animals, but check your agreement and the specific type of animal for exceptions.

How to Request Pet Accommodation in BC Rentals

Utilities & Services British Columbia published: June 12, 2025

Many tenants across British Columbia wish to keep pets in their homes. While some rental properties advertise as pet-friendly, others may have strict pet restrictions in their tenancy agreements. Understanding your legal rights and the correct process for requesting pet accommodation is essential for all tenants in BC. This guide provides practical steps, official forms, and resources, helping you make a strong case for keeping your pet where you live.

Pet Policies in BC: What Tenants Need to Know

In British Columbia, pet policies in rental housing are primarily governed by the Residential Tenancy Act^[1]. Unlike in some provinces, landlords in BC are permitted to include 'no pets' clauses in rental agreements unless the tenant requires a support animal for a documented disability. Landlords may also set reasonable restrictions on types, size, or number of pets allowed.

Exceptions may apply for certified guide or service animals, which are protected under the BC Human Rights Code. If your need for a pet is connected to a disability, you may have grounds to request a reasonable accommodation under human rights law.

Requesting Pet Accommodation for Support or Service Animals

If you require a pet due to a medically recognized disability, you have the right to request pet accommodation from your landlord—even if a 'no pets' policy exists. This process involves:

Communicating your need to your landlord in writing
Providing documentation from a certified health professional
Filling out required forms, if applicable

The Residential Tenancy Branch (RTB) oversees tenancy matters in BC. For disputes involving pet accommodation denials that relate to a disability, tenants can also contact the BC Human Rights Tribunal.

Which Official Forms Should BC Tenants Use?

There are currently no standard RTB forms specifically for requesting pet-friendly accommodation, but you can use these documents depending on your situation:

Pet Damage Deposit Agreement: If approved, landlords can require a pet damage deposit (up to half a month’s rent).
Dispute Resolution Application (RTB Form RTB-12): If your landlord refuses your request for a service or support animal, you may apply for dispute resolution with the RTB. Download RTB-12 here. Use this when attempts to resolve your request directly with your landlord have failed. Example: A tenant with a therapy dog submits a physician’s note, is still denied, and files Form RTB-12 along with evidence.
Human Rights Complaint Form: If you believe your need for a pet relates to a disability and your landlord denies your request, submit a complaint through the BC Human Rights Tribunal Complaint Process.

Each application should include supporting documents, such as medical letters, confirmation that your animal is certified (for service animals), and any written communication with the landlord.

Steps to Successfully Request Pet Accommodation in BC

Understanding and following the right procedure increases your chances of a successful outcome:

Review your current rental agreement for pet clauses
Prepare a detailed written request to your landlord, specifying the nature and reason for the pet (especially if related to a disability)
Include documentation from a health professional if asking for a support or service animal
Negotiate potential terms, such as pet deposits or additional rules
If refused, follow up in writing and keep all correspondence
If still unresolved, apply to the RTB or the BC Human Rights Tribunal as needed

If your pet is approved, remember your landlord may require a pet damage deposit. Get clear, written confirmation of any agreement and keep copies for your records. For more about security and pet damage deposits, see Understanding Rental Deposits: What Tenants Need to Know.

Frequently Encountered Issues and BC Tenant Rights

Refusal, threats of eviction, or ‘no pet’ fines often lead to disputes. It’s important to know your rights—especially if your need for a pet is medically certified. Review Tenant Rights in British Columbia for a summary of legal protections.
Tenants are responsible for preventing pet-related damage and disturbances. Landlords can set reasonable pet-related rules as part of their duty to maintain a safe and quiet rental environment, which aligns with general landlord and tenant responsibilities—see Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

If you’re searching for a new pet-friendly apartment or house, Search pet-friendly rentals on Houseme.ca to see available listings across British Columbia and beyond.

FAQs: Requesting Pet Accommodation in BC Rentals

Can a landlord refuse all pets in BC?
Yes, unless the pet is a certified service or support animal for a documented disability. Standard pets can be refused if the rental agreement says so.
Do I need to pay a deposit for a pet?
Yes. Landlords can request a pet damage deposit up to half a month’s rent, in addition to the regular security deposit.
What if my landlord denies my service animal?
You can apply for dispute resolution with the RTB or file a complaint at the BC Human Rights Tribunal if it relates to a disability.
Are emotional support animals treated the same as service animals?
Not automatically. Emotional support animals may require extra documentation and are not always recognized the same as guide or service animals.
Does a ‘no pets’ policy apply to all animals?
It generally applies to non-service animals, but check your agreement and the specific type of animal for exceptions.

Conclusion: Key Takeaways for BC Tenants

Tenants in BC can request accommodation for service or support animals, even if there is a 'no pets' policy.
Written communication, supporting documentation, and following official dispute processes can improve your outcome.
Always request and keep written agreements for pet permissions and deposits.

If in doubt, consult official sources or tenant advocacy services.

Need Help? Resources for Tenants

Residential Tenancy Branch (RTB) – Official Site for laws, forms, and dispute resolution.
BC Human Rights Tribunal for human rights complaints relating to disability and accommodation.
Local tenant legal clinics, such as the Tenant Resource & Advisory Centre (TRAC) in BC.
For more legal facts about rights and responsibilities, see Tenant Rights in British Columbia.