Before the hearing
Tenants in Yukon should start by confirming the date, time and format of the virtual hearing with the Residential Tenancy Office and reviewing any paperwork sent by the tribunal.[1] Collect lease documents, rent receipts, repair requests, photos and any written communications with your landlord so you can present clear evidence during the hearing. If a form is required to start or respond to an application, follow the instructions on Yukon government pages and bring a copy to the hearing.[2]
Document checklist
- Gather photos, videos and dated receipts to show the condition of the unit and any payments.
- Bring signed lease agreements and any written notices or forms you or your landlord filed.
- Prepare rent records and deposit explanations to demonstrate payments or arrears.
- List any witnesses and what they will confirm at the hearing.
Technology and presentation
Test your device, webcam, microphone and internet connection well before the hearing. If the tribunal provided a video link or dial-in number, sign in early and follow any login or waiting-room instructions. Have a charged phone nearby in case you need to join by audio and keep digital copies of documents ready to screen-share or email if the adjudicator requests them.
- Confirm the hearing time and time zone and set reminders.
- Run a quick audiovisual test: camera, microphone and speaker levels.
- If possible, use a wired internet connection or sit close to a reliable Wi‑Fi point.
How to present evidence
Label files clearly and number photos so you can refer to them easily. When speaking, state your name, your role (tenant) and the date of each document. If you need to send documents during the hearing, ask the tribunal how to submit them and follow any file-format guidance.
- Number and timestamp photos: "Photo 1: mould in bathroom, taken 2025-09-02".
- Keep a short timeline listing key events and dates to reference during your statement.
- Make sure witnesses know how and when to join the virtual hearing.
What forms and official steps you may need
Common Yukon tenancy actions include filing responses to applications, serving notices, or submitting an application for dispute resolution. Read the instructions for each form on the Yukon website and bring completed copies to the hearing or file them as directed by the tribunal.[2] Examples of forms you may encounter:
- Notice to End Tenancy (used when a landlord or tenant ends the rental agreement) — complete and serve according to Yukon guidance.
- Response to Application (used when you want to contest an application filed by the other party) — attach supporting evidence.
Common hearing scenarios
Many tenant disputes relate to repairs, rent arrears, or lease terminations. For help resolving non-urgent issues before a hearing, see Common Issues Tenants Face and How to Resolve Them. For Yukon-specific rights and obligations, review Tenant Rights and Landlord Rights in Yukon.
FAQ
- Do I need a lawyer for a virtual hearing?
- Most tenants represent themselves; you can bring a lawyer or student-at-law but it is not required. You may seek free or low-cost legal advice before the hearing.
- What if I cannot join the hearing because of tech problems?
- Contact the tribunal as soon as possible and explain the issue; tribunals may adjourn or allow participation by phone in some cases.
- How do I submit evidence if the platform won’t accept files?
- Ask the adjudicator for instructions during the hearing; you may be asked to email documents to a tribunal address or provide hard copies later.
How-To
- Confirm the hearing date, time and login instructions at least three days before the hearing.
- Organize and label all evidence into a single PDF or clearly named image files for easy sharing.
- Test your camera and microphone, and arrange a quiet, well-lit space to present your case.
- Prepare a 2–3 minute opening summary that states your main facts and desired outcome.
Key Takeaways
- Organize dated evidence and keep both digital and paper copies.
- Confirm and test technology before the scheduled hearing time.
- Follow Yukon form instructions and file or serve documents on time.
Help and Support / Resources
- Contact the Yukon Residential Tenancy Office
- Yukon Government: Renting and tenancy information
- Yukon tenancy forms and filing instructions
