Online vs In-Person Hearings at Yukon LTB

Dispute Resolution & LTB Yukon 3 min read · published June 24, 2026 Flag of Yukon
Tenants in Yukon often face tough choices when a dispute reaches the Landlord and Tenant Board. Whether a hearing is online or in person can affect travel, ability to present evidence, and timelines for responses. This guide explains how online and in-person hearings typically run in Yukon, what to expect from evidence rules and scheduling, how to file required forms, and practical steps renters can take to prepare. It uses plain language and focuses on tenant-led actions: gathering documents, asking for reasonable accommodations, and meeting deadlines. If you are dealing with repairs, rent disputes, or eviction applications, understanding these differences helps you choose the best way to present your case and protect your rights in Yukon.

What to expect at Yukon LTB hearings

Hearings at the Yukon Landlord and Tenant Board are designed to resolve disputes between landlords and tenants fairly and efficiently. The territorial office that handles residential tenancy matters is the Yukon Residential Tenancies Office[1], and the rules come from Yukon tenancy legislation, including the Residential Landlord and Tenant Act[2]. Online hearings use videoconference or teleconference platforms and usually accept digital evidence; in-person hearings are held at a hearing location and let you present physical documents and witnesses face-to-face. Review any notice or application carefully, and consult plain-language guides like What Tenants Need to Know After Signing the Rental Agreement when preparing paperwork.

Detailed documentation increases your chances of success in disputes.

Advantages of online hearings

  • Save time and avoid travel to a hearing location.
  • Easier to submit digital evidence such as photos, video, and scanned documents.
  • Flexible scheduling and appointment options that suit remote participants.
Online hearings can reduce travel barriers for remote participants.
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Advantages of in-person hearings

  • Better for presenting physical evidence and original documents in front of the adjudicator.
  • Allows the decision-maker and parties to observe witness demeanour during the hearing.
  • Can be preferable if you or your witnesses have limited access to reliable technology.

Preparing for a Yukon hearing

Preparation is the same whether your hearing is online or in person: organize clear evidence, know deadlines, and file the right forms. If you need guidance on common disputes, see Common Issues Tenants Face and How to Resolve Them. Below are action steps to follow so you arrive ready.

  1. Read the application, notice, and any hearing instructions provided by the Residential Tenancies Office.
  2. Gather and label evidence: photos, repair records, receipts, messages, and logs of events.
  3. File or submit required forms and any evidence by the stated deadlines; check how the Office accepts submissions.
  4. Attend the hearing on time, dress and speak clearly, and be prepared to explain each piece of evidence concisely.
Respond to legal notices within deadlines to avoid losing rights.

FAQ

Can I request an online hearing?
Yes. Many Yukon hearings can be held online, but you should request an online format as directed in the hearing notice or contact the Residential Tenancies Office to ask about remote options.
What if I don’t have reliable internet or a device for video?
If you lack technology, tell the Office as soon as possible and ask for an accommodation or an in-person hearing; the Board will consider access needs before scheduling.
How do I submit evidence and what should I include?
Submit clear, dated documents such as photos, receipts, repair requests, and logs. Label each item and explain why it matters. Follow the Office’s instructions for electronic or paper filing, and meet any filing deadlines.

How-To

  1. Locate and read the hearing notice and any form instructions from the Residential Tenancies Office.
  2. Collect and organize evidence with dates and short explanations for each item.
  3. File required forms and evidence by the deadline and confirm receipt with the Office.
  4. Attend the hearing, present your points clearly, and ask for clarification if you don’t understand a question.

Help and Support / Resources


  1. [1] Yukon Residential Tenancies Office
  2. [2] Residential Landlord and Tenant Act (Yukon)

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Sarah Mitchell
Sarah Mitchell

Senior Housing Rights Researcher, Tenant Rights Canada

Sarah has spent over a decade researching tenant legislation across Western Canada, with a particular focus on British Columbia and Alberta. She holds a certificate in Housing Policy from Simon Fraser University and has contributed to several housing advocacy organizations.