When can a landlord enter?
Landlords may be allowed to enter a rental unit for specific reasons such as repairs, inspections, showing the unit to prospective tenants or buyers, or in an emergency. Entry must follow the Yukon tenancy rules and the Residential Landlord and Tenant Act[1]. Landlords generally need to provide advance notice and a reasonable time window unless you give permission or there is an immediate threat to safety or property.
- Landlord can enter with tenant consent at the agreed time.
- For non-emergencies, landlords must give advance written notice and state date, time, and purpose.
- Entry for repairs is allowed when the landlord follows notice rules and schedules reasonable hours.
- Showing the unit to prospective tenants or buyers requires notice and reasonable timing.
- Emergency entry is permitted without notice when there is risk to health, safety, or property.
Emergency access and urgent repairs
In emergencies—such as fire, active flooding, major gas leaks, or threats to safety—a landlord or an emergency service may enter without notice to address immediate danger. After an emergency entry, tenants should expect a written explanation or follow-up from the landlord describing the reason for entry. If you need help understanding whether an entry was lawful, contact the Residential Tenancy Office[2] for guidance.
Emergency Situations and Repairs: Tenant Rights and Responsibilities is a useful internal guide on repairs and emergency rights.What to do if your privacy has been breached
If a landlord repeatedly enters without proper notice or otherwise invades your privacy, take clear steps to protect yourself and preserve evidence for any complaint or hearing.
- Document each incident with dates, times, and short descriptions; keep photos or audio notes when lawful.
- Send a clear written request to your landlord asking them to stop or to follow notice rules, keeping a copy for your records.
- Contact the Residential Tenancy Office for advice and to learn how to file an official complaint.
- If issues continue, you may apply to the tribunal for an order; prepare your documentation and timesheet of incidents.
Tenant and landlord responsibilities
Both tenants and landlords have duties: landlords must maintain the unit and respect privacy, and tenants must allow lawful access for repairs or inspections when proper notice is given. For a broader view of obligations and common scenarios, see Obligations of Landlords and Tenants: Rights and Responsibilities Explained.
FAQ
- Can my landlord enter without notice?
- No. Except in emergencies or when you agree, landlords must provide advance written notice and a reasonable window to enter. Check the territorial rules and the act for specifics.[1]
- What counts as an emergency that allows immediate entry?
- Emergencies include events that pose immediate risk to health, safety, or property, such as major leaks, gas leaks, or fire. In those cases, landlords or emergency responders may enter without notice.
- What should I do if a landlord keeps entering without permission?
- Document every incident, send a written request to stop or to follow notice rules, and contact the Residential Tenancy Office for options to file a complaint or seek an order.[2]
How-To
- Review any written notice from your landlord and check the stated date, time, and reason.
- Communicate promptly in writing to confirm or to suggest a different reasonable time if needed.
- Document the interaction: keep copies of notices, emails, texts, and a dated log of visits.
- If the issue continues, contact the Residential Tenancy Office or file an application with the tribunal to resolve the dispute.[2]
Key Takeaways
- Landlords must follow notice rules and respect tenant privacy except in emergencies.
- Document every entry and keep written records to support complaints.
- You can seek help from the Residential Tenancy Office and use official forms to raise disputes.
Help and Support / Resources
- Residential Tenancy Office, Government of Yukon
- Residential Landlord and Tenant Act, Government of Yukon
- Residential tenancy forms and guides, Government of Yukon
